Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 46

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

September 16, 2019

Dealership Rating
Employee Rating

Excellent! Outstanding customer service. Mr.Archer very professional and well spoken.He answered all our questions and gave us details to assure us that our purc More

by Lala08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

Sep 18, 2019

Casey Kia responded

Thank you for the five star review! We are extremely grateful for the opportunity to earn your business. Sincerely, Roberto A. Dial General Manager

September 13, 2019

Dealership Rating
Employee Rating

Angela is riding again I researched different car dealerships,and Casey had the best deal on top of that we were help with our decision by great salesman. Charles Archer is More

by Jeff/Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

Sep 14, 2019

Casey Kia responded

Thank you Jeff and Angela for the five star review! Congratulations on your purchase! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

September 07, 2019

Dealership Rating
Employee Rating

Easiest transaction ever Charles Archer was amazing. Great listener and met my requests with extreme professionalism. Highly recommend! I love my new truck! Will enjoy a long More

by Sparkeay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to provide all of the information for our customers to make a well-informed decision. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

September 06, 2019

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Employee Rating

Upfront! Mr. Archer was very upfront with us and very truthful when it came to Getting us everything we desired I would definitely recommend him to anyone that More

by Girven10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you so much for the positive endorsement of Charles Archer. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

September 03, 2019

Dealership Rating
Employee Rating

Amazing Very quick process loved the atmosphere and all of the workers and was a amazing first experience and can’t wait to shop again , all around great More

by Shaun.sob1@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. It is our goal to exceed our customer's expectations with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

September 02, 2019

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Employee Rating

Awesome experience Thankful for Mr Archer’s knowledge of the vehicles they sell and for making this a very good experience. He explained all features of the vehicle wit More

by Scott K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2019

Casey Kia responded

Thank you so much Scott for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

August 31, 2019

Dealership Rating
Employee Rating

Very nice people I was pleased when I met Mr Charles Archer I needed a car and thanks to Casey auto I,walk out with a car thanks. More

by CUPCAKE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner, Jeff Finch

Sep 09, 2019

Casey Kia responded

Thank you so much for the five star review! Congratulations on your recent purchase! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

August 30, 2019

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Employee Rating

Awesome Customer Service I normally hate when it is time to purchase another vehicle. That was before I met Charles Archer!! He did his best to make my experience an enjoyab More

by ValC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , I do not know the name of the young lady who helped with the insurance, James from the finance department

Sep 09, 2019

Casey Kia responded

WOW, thank you so much for the glowing review! Congratulations on your recent purchase! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. Our goal is to exceed our customer's expectations with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

August 24, 2019

Dealership Rating
Employee Rating

2019 Sorento L No hassle! Fair price! Professional and helpful staff in every part of the transaction. Great experience! This is the second purchase from Casey Kia, More

by Cgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Finch

Aug 24, 2019

Casey Kia responded

Thank you so much for the five star review Ms. Green. We are extremely grateful for the opportunity to earn your business again. Also thank you for the positive endorsement of Charles Archer and Jeff Finch. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial General Manager

August 14, 2019

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Employee Rating

Dodge Avenger Charles was very helpful and knowledgeable out the vehicles you sell here. Charles was vey thurow with processing our paperwork. This is the fifth car More

by Wwesley3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2019

Casey Kia responded

WOW!!! Congratulations on your fifth purchase from us! We are extremely grateful for the opportunity to earn your business! Please let me know if you need anything in the future! Sincerely Roberto A. Dial General Manager

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