Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 47

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

August 13, 2019

Dealership Rating
Employee Rating

Charles is a professional! From the moment I walked in, I felt welcomed and appreciated as a potential customer. I was able to discuss my financial situation without judgment bu More

by Ms. Smith-Currie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2019

Casey Kia responded

Thank you so much Ms. Smith-Currie for the five star review! We strive to treat all of our customers with the utmost respect. Please let me know if we can do anything for you in the future. Sincerely, Roberto A. Dial General Manager

July 29, 2019

Dealership Rating
Employee Rating

Jeff, Roberto and Charles are awesome!! Been in my Nissan Versa for over 4yrs now and at the time wanted something nicer but hey had to build credit and so forth. Texted Jeff and asked to st More

by Skinsarebad😂
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Jeff Finch

Aug 12, 2019

Casey Kia responded

Thank you so much for the wonderful review Kyle! We are extremely grateful for the opportunity to earn your business. I appreciate the kind words and positive endorsement of Charles, Jeff, and myself. We strive to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

July 27, 2019

Dealership Rating
Employee Rating

Great service! Thank you to Charles at CaseyKia! He was awesome and got me everything I needed! It was great to work with him and I'll be sure to get my next car fro More

by Wickless1807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Finch

Jul 27, 2019

Casey Kia responded

Thank you for the five star review! Congratulations on your purchase. We are extremely grateful for the opportunity to earn your business! Thank you for the wonderful endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial General Manager

July 27, 2019

Dealership Rating
Employee Rating

Go to Casey's Kia Charles is Awesome.. immediately he welcomes you with pride that he will do whatever it takes to get you your dream car.. And as expected, we both wor More

by Dayjza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Williams

Jul 27, 2019

Casey Kia responded

WOW!!! Thank you so much for the positive endorsement of Charles Archer. Our primary goal is to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial General Manager

July 26, 2019

Dealership Rating
Employee Rating

Good service best experience..recommend to everyone..nice service good laughs all day..food drinks service...Charles and Kelvin i recommend them. Two thumbs up..fi More

by Will28live
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Williams

Jul 27, 2019

Casey Kia responded

Thank you for the positive review! We are extremely grateful for the opportunity to earn your business. Thank you for your positive endorsement of Charles and Kelvin. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial General Manager

July 23, 2019

Dealership Rating
Employee Rating

Customer experience is great I went into the dealership to test drive the car I wanted, drove smoothly as it was certified pre owned. Sales person was knowledgeable and curteuse t More

by Braynt04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner

Jul 27, 2019

Casey Kia responded

Thank you for your positive review! We are extremely grateful for the opportunity to earn your business. I appreciate the positive endorsement of your experience with Charles Archer. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

July 20, 2019

Dealership Rating
Employee Rating

Started out slow. He did tell me the car was going in to be work on but he want to sign the paper but no car. Its turn out to be a waiting game. The game is over and I More

by Johnie 24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2019

Casey Kia responded

Thank you so much for the five star review Johnnie. We are extremely grateful for the opportunity to earn your business. Thank you for your patience during this process. We look forward to taking care of all of your automotive needs in the future! Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

July 19, 2019

Dealership Rating
Employee Rating

Above and beyond customer service I had very little hope of qualifying for any car. However, Charles Archer encouraged me to apply and expressed his desire to offer great customer serv More

by Connie McBryde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner

Jul 21, 2019

Casey Kia responded

Thank you so much Ms. McBryde for the five star review! We are extremely grateful for the opportunity to earn your business! Thank you so much for the positive endorsement of Charles Archer. We strive to exceed our customer’s expectations with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

July 16, 2019

Dealership Rating
Employee Rating

Great Customer Service Mr. Charles Archer was amazing and took his time to help my fiancée and I get a car that fits our budget without stretching our pockets. If you go to More

by Terra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2019

Casey Kia responded

Thank you for the positive review Terra. We are extremely grateful for the opportunity to earn your business. Thank you for the positive feedback and endorsement of your experience with Charles Archer. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

July 16, 2019

Dealership Rating
Employee Rating

My experience Charles provided excellent customer service and worked with me to get the price I was looking for. He treats you like family and makes sure that More

by Tynese99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner, Jeff Finch

Jul 21, 2019

Casey Kia responded

Thank you so much Tynese for the five star review. We appreciate your positive feedback and endorsement of Charles Archer. We strive to exceed our customer’s expectations with excellent customer service. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

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