Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 49

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

June 22, 2019

Dealership Rating
Employee Rating

Great and fast experience I had a whole bunch of stuff to get worked on my car. They offered a local shuttle for me while I wait . I didn’t have to use but the service only too More

by Coffield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Butkiewicz, They call him Joey

Jun 24, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for your positive feedback and allowing us to service your vehicle. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

June 12, 2019

Dealership Rating
Employee Rating

Class "A" service Charles was very nice from greeting to closing of the sale. I will be recommending him to all my friends when they are in need of a new car! Charles t More

by Cmcree24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner

Jun 13, 2019

Casey Kia responded

Congratulations! Thank you for your business and the wonderful endorsement of Charles Archer. Our goal is to provide excellent customer service to every guest. We look foreword to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

June 10, 2019

Dealership Rating
Employee Rating

Dream Car Charles was a great salesman! Answered all my questions and helped me purchase my dream Jeep! It was a great overall experience, very pleased and wou More

by Brittanyw224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2019

Casey Kia responded

Congratulations Brittany! Thank you for the opportunity to earn your business and the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial General Manager

June 07, 2019

Dealership Rating
Employee Rating

Casey Kia never disappoints! I had the opportunity to work with Casey Kia again. This is second vehicle with them and I couldn’t be happier. Charles was an amazing salesman, he ma More

by Marcela Robertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner, Steve Mitchell, Kelvin Williams, Kelvin Willams

Jun 13, 2019

Casey Kia responded

Congratulations Marcela on your recent purchase and your positive endorsement of Charles Archer. We are extremely grateful for the second opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial General Manager

June 01, 2019

Dealership Rating
Employee Rating

Amazing Mr. Charles Archer gave my family and I great service and experience. I was able to test drive the car and ask questions without judgement. More

by Jen1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner

Jun 08, 2019

Casey Kia responded

Thank you Jen for the wonderful review and endorsement of Charles Archer! We are extremely grateful for the opportunity to earn your business. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

May 27, 2019

Dealership Rating
Employee Rating

Amazing experience He helped us find the best car for me and gave us the best deal he could. Taught me every little thing I could know about my car and all the free thin More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2019

Casey Kia responded

Thank you for your business Alyssa. I appreciate your very kind words of endorsement for Charles Archer. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

May 26, 2019

Dealership Rating
Employee Rating

Great experience with a great sale person! Charles was very helpful and very knowledgeable of the vehicle. He answered any and all questions and I would definetly buy another vehicle with him. More

by StephanieB89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Butkiewicz, Chris Costner, Steve Mitchell

Jun 08, 2019

Casey Kia responded

Thank you so much for your business and the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs moving forward. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

May 23, 2019

Dealership Rating
Employee Rating

Hassle free honest and he actually cares! Charles was a true pleasure to work with! He was charming and extremely helpful. He made sure that I was happy with my purchase and that I was comfort More

by KKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner

May 24, 2019

Casey Kia responded

WOW, what a wonderful review!!! Thank you so much for your business and the five star review! That was a very kind endorsement of Charles Archer. It is our goal to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

May 21, 2019

Dealership Rating
Employee Rating

Exactly What I Asked For I gave a description of what I was looking for and received that, plus alot more. Polite, understandings, non judgemental. I would definitely refer fr More

by MyKia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner, Steve Mitchell

May 24, 2019

Casey Kia responded

Thank you so much for the opportunity to earn your business. We are extremely grateful for your positive review! Please let me know if you need anything. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial General Manager

May 17, 2019

Dealership Rating
Employee Rating

Great Experience Charles was a pleasure to work with. He went out of his way to get everything situated so that i was able to get the car we were looking at for a pric More

by Gtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2019

Casey Kia responded

Congratulations and thank you so much for the opportunity to earn your business. I appreciate the positive endorsement of Charles Archer. It is our goal to exceed our customer's expectation with great customer service. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

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