Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 50

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

May 08, 2019

Dealership Rating
Employee Rating

Joyful experience Charles Archer did an amazing job with simplifying our car buying experience. He satisfied every aspect of the purchase and made us feel like family. More

by Dagig54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Mitchell

May 10, 2019

Casey Kia responded

Congratulations and thank you for your recent purchase. We are extremely grateful for the opportunity to earn your business. I appreciate the positive endorsement of Charles Archer and his customer service. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

April 19, 2019

Dealership Rating
Employee Rating

Great!! Charles was awesome!! He took care of all our needs and we left happy! Very knowledgeable and helpful he answered all our questions and made the exper More

by Shacks4eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2019

Casey Kia responded

Thank you for your wonderful review and positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

April 14, 2019

Dealership Rating
Employee Rating

Very good I felt very comfortable and at home I love my car and will be referring people here everyone and I mean everyone is friendly This was a spur of the mo More

by Lisa27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner, Pamela Denny, Steve Mitchell, Steve mitchell

Apr 19, 2019

Casey Kia responded

Congratulations and thank you for your wonderful endorsement of Charles. It is our goal to exceed our customer's expectations when it comes to great service. Thank you for allowing us the opportunity to earn your business. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

April 13, 2019

Dealership Rating
Employee Rating

AWESOME SERVICE I received amazing customer service from Charles. Not only was he super informative , he was also very knowledgeable and professional. I appreciate th More

by NurseBritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner

Apr 19, 2019

Casey Kia responded

Thank you for the wonderful review about your experience with Charles. It is our primary goal to deliver great service to all of our guests. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

April 10, 2019

Dealership Rating
Employee Rating

I Got The Car Of My Dreams I have never been so happy. From the moment I met Mr.Archer until we shook hands and said goodbye, he was amazing. I went in not wanting to get my ho More

by Songbyrd24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2019

Casey Kia responded

Congratulations on your purchase! We are grateful for the opportunity to earn your business. Thank you for the wonderful endorsement of your experience with Charles. We strive for excellent customer service with all of our guests. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

Apr 19, 2019

Casey Kia responded

Congratulations and thank you for the wonderful review. It is our primary goal to exceed our customer's expectations with great service. We are grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

April 02, 2019

Dealership Rating
Employee Rating

I asked for FAST! I walked in knowing what I wanted and asked if this could be a fast process because I hate sitting at dealerships forever. And Charles did everything More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner

Apr 07, 2019

Casey Kia responded

Congratulations and thank you for your positive response Deb. It is our goal to exceed our customer’s expectations with great customer service! Thank you for the wonderful endorsement of Charles. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

March 29, 2019

Dealership Rating
Employee Rating

Casey Kia I was very pleased with the salesmanship of Charles Archer....He was very knowledgeable about the car I was interested in....He made me feel right at More

by Bowler4412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Chris Costner, Steve Mitchell

Mar 31, 2019

Casey Kia responded

Thank you so much for the wonderful review, and congratulations on your purchase. We strive for excellence with our customer service. We are grateful for the opportunity to earn your business. We look forward to taking care of all your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

March 26, 2019

Dealership Rating
Employee Rating

Buying a used car Great customer service, upfront and informative, worked hard to give me all the information about the policy and other options. A true asset to your b More

by Refereeguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner, Jay Iglesias, Steve Mitchell

Mar 26, 2019

Casey Kia responded

Thank you so much for your wonderful review! We are grateful for the opportunity to earn your business. It is our primary goal to provide all the information to make a well-informed decision. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

March 24, 2019

Dealership Rating
Employee Rating

Amazing Service Charles is an outstanding sales representative! I've been to many dealerships in the past few months in search of a vehicle, and his customer care sur More

by MzCee34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2019

Casey Kia responded

Thank you so much for your wonderful endorsement of Charles and his customer service. Your feedback is very important to us. Thank you for allowing us the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

March 11, 2019

Dealership Rating
Employee Rating

KIA Forte Charles was courteous and on the ball. Great purchasing experience and knowledge. Financing was a breeze to complete. No complaints or questions unan More

by msgtpike
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

Mar 24, 2019

Casey Kia responded

Thank you so much for your positive feedback about Charles. It is our goal to exceed our customer’s expectation with radical hospitality. We also strive to provide as many options as possible for our customers to make a well informed decision. Thank you again for the positive review and your service! Please let me know if you need anything in the future. I am grateful for your business. Sincerely, Roberto A. Dial- General Manager

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