Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 48

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

July 15, 2019

Dealership Rating
Employee Rating

Salesman Charles was very helpful in what I was trying to do with my vehicle purchase . I would buy another vehicle from him again and will be passing out card More

by James
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 21, 2019

Casey Kia responded

Thank you so much James for the five star review and the positive endorsement of Charles Archer. We are extremely grateful for the opportunity to earn your business. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

July 09, 2019

Dealership Rating
Employee Rating

Best salesman experience in Hampton Roads. Charles was professional from the start. I dealt with 3 other dealers around Hampton roads and all I got was a run around. When I went to Casey Kia I More

by Gbrown71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner, Jeff Finch

Jul 10, 2019

Casey Kia responded

Thank you for the five star review. We are extremely grateful for the opportunity to earn your business. Thank you for the positive endorsement of Charles Archer. We appreciate your honest feedback. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

July 07, 2019

Dealership Rating
Employee Rating

Casey Kia is the best! I had a particular style in mind for my next vehicle and Charles and Jeff exceeded my expectations! They were prompt, efficient, thorough and gave me More

by meagan372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Chris Costner, Jeff Finch

Jul 10, 2019

Casey Kia responded

Thank you so much Meagan for the five star review. We are extremely grateful for the opportunity to earn your business. It is our goal to treat all of our customers like family. Thank you for your positive endorsement of Charles Archer and Jeff Finch. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

July 03, 2019

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Employee Rating

Keep grand Cherokee Good sale man on your side the hole time and tried to get me the best trade in price as well the one I was buying answerd all ? I had . More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2019

Casey Kia responded

Thank you so much Anthony for the positive review and the endorsement of Charles Archer. We strive to deliver radical hospitality to all of our guests. We are grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

July 02, 2019

Dealership Rating
Employee Rating

Charles is all about what the customer needs! We arrived at the dealership knowing exactly what car we wanted and how much we would pay for it. He recognized that was where we were in the process. More

by Mbentley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner

Jul 05, 2019

Casey Kia responded

Thank you so much for the five star review and the positive endorsement of Charles Archer. We are extremely grateful for the opportunity to earn your business. I am happy that we were able to exceed your expectations on the deal that you received. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

July 02, 2019

Dealership Rating
Employee Rating

Helpful and Caring Charles was such a joy to work with in purchasing my first car. Not only did he provide great customer service, but he also provided me with his conta More

by chardy96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2019

Casey Kia responded

Congratulations on your very first purchase! We are extremely grateful for the opportunity to earn your business on your first car. We look forward to taking care of all of your automotive needs in the future. Thank you for the positive endorsement of Charles Archer. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial General Manager

June 29, 2019

Dealership Rating
Employee Rating

Outstanding customer service@ Im was in the area for work. Was not planning to actually purchase that day. Charles Archer appeared...knowledgeable, friendly and ready to help! H More

by HEIDI78
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Costner, Cassie Schaefer

Jun 30, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for your business. Thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial General Manager

June 24, 2019

Dealership Rating
Employee Rating

Very professional Charles was very professional , He took us step by step processing the paper work ...He was patient and he took time to make sure everything was wonde More

by Passion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2019

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for your business. We are blessed to have you as our valued customers. Thank you for the wonderful endorsement of Charles Archer! We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial General Manager

June 24, 2019

Dealership Rating
Employee Rating

Grade A Service This is the third car I have purchased from Casey Kia and each time the service has been top-notch professionalism. The common factor of each purchase More

by Shaycoates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Yambao

Jun 30, 2019

Casey Kia responded

Congratulations Ms. Coates on your third purchase! We are extremely grateful for your loyalty and commitment to doing business with us. Thank you for the wonderful endorsement of Charles Archer and Pamela Yambao. We strive for excellent service with all of our customers. We look forward to taking care of all of your automotive needs in the future! Please let me know if you need anything! Sincerely, Roberto A. Dial General Manager

June 23, 2019

Dealership Rating
Employee Rating

Helped me find just what I was looking for! Charles was instrumental in helping me find the perfect car for my family ! I am so appreciative of all he did! Super friendly and thoughtful and wen More

by Kf21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2019

Casey Kia responded

Thank you for your five star review! We are extremely grateful for the opportunity to earn your business! Thank you for the positive endorsement of Charles Archer! We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial General Manager

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