Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 54

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

December 05, 2018

Dealership Rating
Employee Rating

Charles Archer made my experience GREAT! I bought my first vehicle today, a Chevrolet Silverado and the entire process was great! Charles Archer the sales tech was great and made the process More

by tkline97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 14, 2018

Dealership Rating
Employee Rating

GREAT SERVICE!!! Very friendly and worked with our budget without a problem. Gave us exactly what we wanted and pointed us in the right direction. Best car dealership More

by Katt93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2018

Casey Kia responded

We appreciate your visit with us! Charles and the rest of our team at Casey KIA want to ensure every customer that they are in the right hands when they come to us. We will continue to provide the insight and services for any further assistance you may require. Thank you for your time and for your review, have a great day!

February 07, 2018

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Employee Rating

Perfect service Charles was wonderful from beginning to the end.He even took us home and picked us up to get the deal done. He was very kind and did all that he could More

by Eve13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2018

Casey Kia responded

Thank you for leaving the great review! Charles is a fine example of Casey KIA's dedication towards ensuring the customer that they are in the right hands. He goes the extra mile to create an excellent customer experience! We appreciate your time, have a great day!

Feb 09, 2018

Casey Kia responded

Thank you for your review! Charles is a great, integral part to the Casey KIA crew that works hard to provide exceptional customer service and customer insight. We will be glad to assist you in any way possible upon further visits. Have a great day!

January 31, 2018

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Very intelligent and kind Charles is a very good sales man I never met someone so nice and he know his work I will highly prefer him he works with you and take you through ever More

by Jonasia41299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2018

Casey Kia responded

Thank you for giving us a visit! Charles wonderfully represents the dedication and amiable nature of our staff. We always look to make ourselves available for any customer and any need. We appreciate your visit and hope to see you again for any further assistance. Have a great day!

January 09, 2018

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Upgraded Charles is one of the best! He is extremely helpful and full of knowledge. He becomes your friend by the end of the experience, I wouldn’t purchase an More

by Danielleholloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2018

Casey Kia responded

Thank you for choosing Casey KIA! Our staff shares a passion in ensuring customers leave satisfied through customer service we would all appreciate. Your feedback is encouraging to us and we thank you for your glowing review. Have a great day!

January 06, 2018

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Great customer service Charles ensured me that he would get me something that I would Love. He stated that It would be a few steps up from my previous Kia. He asked me exten More

by Jlott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2018

Casey Kia responded

Thank you for your review! Casey KIA is home to reliable customer service that provides great customer experiences. We take pride in good work and your feedback propels us to better performance. Thank you for your visit, have a great day!

January 06, 2018

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Employee Rating

Charles Charles helped me get a 2013 Kia Optima SX! He promised me upfront that he would get me the car I wanted regardless of credit. My score was not the be More

by Rizzo1992
Recommend Dealer
Yes
Jan 08, 2018

Casey Kia responded

Charles and the crew at Casey KIA thank you for your feedback. Thanks to positive customer reviews, we strive in maintaining exceptional service to keep providing experiences we believe you deserve. We will be glad to continue helping you with any questions or concerns. Thank you for your time!

December 29, 2017

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Great overall experience From the beginning of the car search process to the final purchase Charles was helpful, available, and accommodating. He worked with me to create a pr More

by 1sttimeowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan, Alvin Massenburg Jr.

Jan 02, 2018

Casey Kia responded

Thank you for the review! Charles and the trusted team at Casey KIA work hard to ensure that your experience with us is the type you deserve. Our job is complete when you leave the lot happy. Thank you for your visit, we can't wait to see you again and share the experience of driving one of our high-quality KIA vehicles. Have a great day!

December 20, 2017

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Employee Rating

Amazing experience!!! We had the pleasure of working with Mr. Charles Archer. I'll start off by saying he is very polite. He never once told us something because "it's what More

by CindalLeAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2017

Casey Kia responded

Thank you for visiting Casey KIA! Mr. Charles Archer and the rest of the crew here enjoying hearing about a customer's positive experience. It is the assurance that our goal in maintaining excellent customer service for our great customers is a worthwhile goal. Your review will only make us better. Thank you for your time, we are always readily available to assist you with any questions or concerns. Have a great day!

December 16, 2017

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Excellence at it's best The customer service I received yesterday was customer service at is best Mr Archer assured me that I would leave that car dealership with a car and h More

by latoya tatum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2017

Casey Kia responded

We're delighted to hear about your visit, Latoya! Mr. Archer and the crew at Casey KIA strive to make sure you leave our dealership with a quality vehicle and even better experience. We'll be glad to further assist you if the moment ever arises. Thank you for your review and thank you for your time!

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