Charles Archer
Charles Archer at Casey Kia
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Charles Archer | Page 54

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
541 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

7 yrs, 11 mos

Industry Experience

26 yrs

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

541 Reviews

Write a Review

541 Reviews of Charles Archer

October 11, 2016

Dealership Rating
Employee Rating

pleasant Charles was very professional, after being passed around a couple times he got the deal done and was able to get me what I wanted... More

by Chclar81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 08, 2016

Dealership Rating
Employee Rating

Great customer service! I had a very good experience with this dealership. They were professional and helpful without being pushy. They also were willing to work with me. Def More

by Jeasterday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2016

Casey Kia responded

Thank you for the review! We are happy to hear that you had a good experience with us and that you were treated with professional help. We are also happy to hear that you will be a customer that will come to us for any of your automotive needs. Thank you for your time and have a wonderful day!

October 07, 2016

Dealership Rating
Employee Rating

Customer Service My Sales Rep was Charles Archer and he was great. He help me every step of the way thru the processs of purchasing out new vehicle. He even called m More

by Jambizzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2016

Casey Kia responded

Thank you for the review! We are glad that we were able to provide you with the right vehicle for you. Customer satisfaction is our priority and we will do all we can to make your experience with us one of a kind. We hope to make your first service appointment 5 star worthy, thank you for your time and have a wonderful day!

October 04, 2016

Dealership Rating
Employee Rating

Nothing is to hard for my God I am filled with over JOY, I appreciate the hard work you provided and making this experience very remember, Yes I drove off the lot with my Dukie go More

by Anissa Kearney Rawles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2016

Casey Kia responded

Thank you for the review Anissa! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

September 28, 2016

Dealership Rating
Employee Rating

good service this is the second car that we have bought from caseykia, the salesman and staff are willing to work with you to get the car that you desire at a pric More

by dannyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 29, 2016

Casey Kia responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

September 26, 2016

Dealership Rating
Employee Rating

Salesman didn't Hassel you he listened worked for you They work with you to get your price & payment you like, good job, will deal with them again & tell my friends that it's a relaxed atmosphere More

by David 1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Steve Jernigan

September 13, 2016

Dealership Rating
Employee Rating

Quick, easy and professional experience Charles Archer provided great customer service from start to finish. Even when I was giving him a hard time about the lengthy credit application he wa More

by Shay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , James Burley, Steve Jernigan

Sep 13, 2016

Casey Kia responded

Thank you for the review! We are happy to hear that we were able to make your experience with us 5 star worthy and that we were able to work out a deal. If you have any automotive needs please do not hesitate to give us a call. Thank you for your time and have a great day!

August 28, 2016

Dealership Rating
Employee Rating

Great customer service Charles was very pleasant and extremely helpful. Purchasing our new car was definitely an enjoyable experience. We look forward to spreading the word More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 29, 2016

Casey Kia responded

Thank you for the review Pamela! We are happy to hear that your experience with us was pleasant and extremely helpful. We hope to be able to continue to make any experience you have with us a enjoyable one. Thank you for your time and have a spectacular day!

August 10, 2016

Dealership Rating
Employee Rating

Good Salesman Had a wonderful experience with Charles. I would recommend him in the future to any new buyers. Not pushy at all and saw the sale through More

by Fuji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 11, 2016

Casey Kia responded

Thank you for the review! We are glad that you had a wonderful experience with us and that you would recommend us to anyone. If you ever have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

August 01, 2016

Dealership Rating
Employee Rating

Great Customer Service Charles is a great asset to Kia company. He has great manners, customer service and communication skills. He goes above and beyond expectations. I am More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 02, 2016

Casey Kia responded

Thank you for the review Jessica! We are happy to hear that we could provide you with a 5 star worthy service and that we could go above and beyond your expectations. Customer satisfaction is always our goal and being able to accomplish that here is great news. If you ever have any automotive needs in the future please do not hesitate to give us a call. Thank you for your time and have a great day!

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