Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 55

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

November 21, 2017

Dealership Rating
Employee Rating

Everytime I walk in the dealership~ I always felt welcome~ {Big shout-out to Charles Archer} I would~ & I have recommend this dealership to family & friends~ Charles Archer~ was the best salesperson that I've More

by Hazel Jeffers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

Nov 21, 2017

Casey Kia responded

Thank you for the review! We appreciate the time you took to leave us a review and we appreciate you as a customer. Your feedback is helpful in making us better as a dealership and we plan on using it to better the experience of all our customers. Charles is a viable staff member and we are pleased to hear he was able to make things easier for you! Please feel free to come back for any of your automotive needs and we hope you have a great day!

November 14, 2017

Dealership Rating
Employee Rating

1st class service Dealing with Charles, Roberto and “The Rabbi” was like dealing with family. The whole process was smooth and stress-free, and worth the drive. I have More

by Friend of Heather H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Steve Jernigan, Nice young woman with Allstate insurance. I’m sorry - I forgot her name :(

Nov 16, 2017

Casey Kia responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Please feel free to come back for any of your automotive needs and we hope you have a wonderful day!

November 09, 2017

Dealership Rating
Employee Rating

Best Auto Buying Experience Yet!!! Our experience with Charles, Steve and staff at Casey Kia made this car buying experience a piece of cake!! They went above and beyond to assist us, r More

by Pattihair1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

Nov 16, 2017

Casey Kia responded

Thank you for the review! Your feedback is helpful in making us better as a dealership and we plan on using it to better the experience of all our customers. Above all eLSe, providing excellent customer service is our main goal and we hope you will be willing to come back in the future. Thank you for your time and have a wonderful day!

October 31, 2017

Dealership Rating
Employee Rating

CURB SERVICE 100% service from Charles Archer the moment I drove onto the Kia parking lot. Just want to say thank you to Charles for going above and beyond to maki More

by Jojos truck
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Renee Gore, Steve Jernigan, Steve Mitchell

Nov 16, 2017

Casey Kia responded

Thank you for the rating! We appreciate the time you took to leave us a review and we appreciate you as a customer. Customers are our main priority and your feedback is helpful in making us better as a dealership. please feel free to come back for any of your automotive needs and we hope you have a great day!

October 25, 2017

Dealership Rating
Employee Rating

Typical Car Salesman In the beginning of this experience, about a month ago, this seemed like a smooth process but, since purchasing the car Casey Kia has really dropped t More

by Tiffanybane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Jernigan, Steve Mitchell

Oct 04, 2017

Casey Kia responded

Thank you for the review! We are glad to know that you enjoyed your time at our dealership and that you felt Charles was able to provide you with a 5 star experience. Please feel free to come back for any of your automotive needs and we hope you have a great day!

October 19, 2017

Dealership Rating
Employee Rating

Awesome I had never Purchased anything and credit is horrible in I thought it would be a joke to go to a dealship wishing for a car ....But Charles Was fast More

by Pacelyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2017

Casey Kia responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any of your automotive needs and we hope you have a great day!

October 16, 2017

Dealership Rating
Employee Rating

Wonderful Experience hands Down !!! First time Buyer at a legitimate car dealership and I can Honestly say this has been a life changing experience for me. Charles was pleasurable to wor More

by Bullhorn 79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Steve Jernigan, Vernon Williams

October 12, 2017

Dealership Rating
Employee Rating

Stress free The whole process was as stress free as possible with the dealer and made things easy on my end. Couldn't ask for better service! More

by Kendall01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Brown

Oct 13, 2017

Casey Kia responded

Thank you for your review, Kendall! We are glad to know that you had a hassle free experience and that you felt we deserved a 5 star rating. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

October 12, 2017

Dealership Rating
Employee Rating

AMAZING Charles was ABSOLUTELY AMAZING. No only did he explain and walk me through everything to me and answer all of my many questions, but he stayed with me More

by swash12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Gilbert, Vernon Williams, Alvin Massesburg

Oct 13, 2017

Casey Kia responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved a 5 star rating. Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any of your automotive needs and we hope you have a great day!

October 06, 2017

Dealership Rating
Employee Rating

Great experience Thank you for the wonderful purchasing experience. Charles Archer,thanks for your constant attentiveness during this experience and to Mr. Jernigan a More

by Lynda M Coffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan, Vernon Williams

Oct 09, 2017

Casey Kia responded

Thank you very much for your review of our dealership. We are very proud of our staff and are encouraged by your comments. We hope you continue to come back for any of your automotive needs. Have a great day and see you in the future!

...
55
...

Dealership Inventory (154 Vehicles)

used 2022 Chevrolet Malibu car, priced at $15,275
2022 Chevrolet Malibu
used
Mosaic Black Metallic exterior
CVT
Front-wheel Drive
used 2023 Kia Sorento car, priced at $29,225
2023 Kia Sorento
used
Wolf Gray exterior
Automatic
All-wheel Drive
new 2026 Kia Carnival car, priced at $43,915
2026 Kia Carnival
new
Ivory Silver exterior
Automatic
Front-wheel Drive
used 2024 Kia Forte car, priced at $22,725
2024 Kia Forte
used
Deep Sea Blue exterior
CVT
Front-wheel Drive
used 2024 Nissan Sentra car, priced at $24,925
2024 Nissan Sentra
used
Electric Blue Metallic exterior
CVT
Front-wheel Drive
used 2017 Buick Encore car, priced at $14,125
2017 Buick Encore
used
Summit White exterior
Automatic
Front-wheel Drive