Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 56

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

October 04, 2017

Dealership Rating
Employee Rating

Car Sale Charles was very friendly and made buying a vehicle for my wife and I a pleasurable experience. Throughout the entire process he was very entertaining More

by Kamgallon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

Oct 04, 2017

Casey Kia responded

Thank you for your review! We appreciate the time you took to leave us a review and we appreciate you as a customer. Your feedback is helpful in making us better as a dealership and we hope you continue to come back for any of your automotive needs. Have a great day!

October 02, 2017

Dealership Rating
Employee Rating

Best salesman ever! Charles was very professional and we greatly appreciate his service. I will definitely send customers to Casey based on his professionalism and exper More

by 1blackbeauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2017

Casey Kia responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Customers are our main priority and your feedback is helpful in making us better as a dealership. Please feel free to come back for any of your automotive needs and we hope you have a great day!

October 01, 2017

Dealership Rating
Employee Rating

Great!!!!! Great service,no pressure or hassle just fair dealing. I got a newer Kia (17) and a Kia 17 Sportage for my Granddaughter in the same 24 hr period. Gre More

by linda w-w
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan, Steve Mitchell, Insurance Rep

Oct 03, 2017

Casey Kia responded

Congratulations on your new KIA! Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that it is the Casey KIA way. We want you to feel apart of the family here, so we are pleased that Charles was able to provide you with a great experience. We look forward to working with you again and hope you have a good day.

September 24, 2017

Dealership Rating
Employee Rating

Nothing to worry about As soon as he sat down at the desk he knew every step of the way and made the entire process faster and easier on me. Buying my first car was a huge s More

by Thomason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan, Tiffany Stidham, Vernon Williams

Sep 28, 2017

Casey Kia responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Casey KIA. Our team of professionals are dedicated to providing you and everyone else who visits with only the best there is to offer. We wish you safe travels in your new vehicle and we hope to work with you again!

September 16, 2017

Dealership Rating
Employee Rating

CASEY KIA HAS SET THE BAR!!! I went to this dealership as a first time buyer not knowing what I was getting into, and my skepticism about everything didn't help. But from the mome More

by Taedog96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2017

Casey Kia responded

Thank you for your review. We have always believed that purchasing a vehicle for the first time is a stressful endeavor, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. Charles Archer, and all of our staff, believe in providing personalized service. We look forward to another opportunity to work with you at our location for any of your vehicle needs, and once again, thank you for your positive comments!

September 16, 2017

Dealership Rating
Employee Rating

Resse Vick I pulled up at the Casey Kia dealership and was quickly greeted by Mr. Charles Archer. I must say Mr.Archer must love his job, because immediately upo More

by Resse V....Overly satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan, Renee

Sep 18, 2017

Casey Kia responded

We would like to thank you for your review. We have been making great efforts to provide the type of service that you have described and are very proud of all of our staff members who have really embraced the Casey KIA customer service culture. We believe that we can and do make a difference in the way our customers perceive us and we strive to provide a quality car-buying experience for every customer. Thank you for your time and we hope you have a wonderful day!

September 11, 2017

Dealership Rating
Employee Rating

Very Helpful & Professional Very Professional Good person to seek cars He has a life time customer & future customer Great deal for the Kia Took very good care or me & my More

by Rachel Toward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2017

Casey Kia responded

Thank you for your review. We have always believed that purchasing a vehicle for the first time is a stressful endeavor, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. Our staff believes in providing personalized service. We look forward to another opportunity to work with you at our location for any of your vehicle needs, and once again, thank you for your positive comments!

September 06, 2017

Dealership Rating
Employee Rating

Buying a new car Mr. Charles Archer is a wonderful salesman. He took time to explain everything to me in great detail. I will recommend Mr. archer to anyone looki More

by Lovejoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Powell

Sep 06, 2017

Casey Kia responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases and making sure they receive the ultimate Casey KIA experience, so we're glad you were able to get a worthy experience and a vehicle you wanted. Here at Casey KIA, we care about making a match that lasts and strive to be the best in customer service to gain loyal customers such as yourself. We hope you come to us for any of your vehicle needs.

September 06, 2017

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Employee Rating

Goes the extra mile! We were in good hands from the moment we arrived. Charles is both professional and knowledgable. Due to his efforts, the entire experience was a lot m More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2017

Casey Kia responded

Congratulations on your new KIA Soul! We're very pleased to know that Charles was able to make your experience with us a great one. Thank you for giving us this review, we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

September 02, 2017

Dealership Rating
Employee Rating

Had a great time,thanks alot. Did a great job,love it. And would come back again. Love the car,and would recommend to friends and family .tell everyone I know to stop by and check More

by Army Dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2017

Casey Kia responded

It’s great to hear that you had a memorable experience with us and thank you for praising our services. We invest a lot of time and effort to train our team to ensure the highest level of personalized service, especially when finding a vehicle that best suits each customer's needs. Rest ensured, that we will take your comments for further encouragement within the Casey team to ensure excellent service and a warm welcome for your next visit. Have a great day and we hope to work with you again.

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