Charles Archer | Page 56

Great overall experience From the beginning of the car search process to the final purchase Charles was helpful, available, and accommodating. He worked with me to create a pr From the beginning of the car search process to the final purchase Charles was helpful, available, and accommodating. He worked with me to create a pro/con list when I was struggling to choose between two great options and never made me feel like I had to make the more expensive choice. I’m so happy with the whole experience and left with my new car feeling really calm and sure about making such a large purchase. I would certainly recommend Charles to friends and family and have already begun to share how great my time at Kia was. I can’t wait to enjoy my new car for years to come. More

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Amazing experience!!! We had the pleasure of working with Mr. Charles Archer. I'll start off by saying he is very polite. He never once told us something because "it's what We had the pleasure of working with Mr. Charles Archer. I'll start off by saying he is very polite. He never once told us something because "it's what we wanted to hear." Mr. Archer is very upfront and honest. He told us everything we needed to know. We will be coming back to Casey Kia from now on. I have no complaints what so ever!! I can not express enough how wonderful the sales staff are! I suggest Casey Kia to everyone I meet now!! More

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Excellence at it's best The customer service I received yesterday was customer service at is best Mr Archer assured me that I would leave that car dealership with a car and h The customer service I received yesterday was customer service at is best Mr Archer assured me that I would leave that car dealership with a car and he made that happen not only did he make it happen I left in a 2017 something that o would never imagine but with his faith in helping me I had faith that I would receive the blessings he is awesome that is all I can say More

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Everytime I walk in the dealership~ I always felt welcome~ {Big shout-out to Charles Archer} I would~ & I have recommend this dealership to family & friends~ Charles Archer~ was the best salesperson that I've {Big shout-out to Charles Archer} I would~ & I have recommend this dealership to family & friends~ Charles Archer~ was the best salesperson that I've ever bought a use car from & believe me I have purchased many cars over my lifetime~ his experience, knowledge & his professionalism is one of the first things I noticed when he came out to greet me on the lot~ I told him what I was looking for~ my budget~ where I needed my payments to be~ and he did everything possible to make it happens~ but some things was out of his hands~ {the finance part of it}~ but that was okay~ it took almost 3 weeks for me to get into the car~ that I"am in soo in love with right now~ it was worth the wait~ Charles~ Steve {used car manager} and all the other people and departments that worked together at this dealership~ that came together to put me in A SUV that I'am loving more & move everyday~ ThankU All~ More

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1st class service Dealing with Charles, Roberto and “The Rabbi” was like dealing with family. The whole process was smooth and stress-free, and worth the drive. I have Dealing with Charles, Roberto and “The Rabbi” was like dealing with family. The whole process was smooth and stress-free, and worth the drive. I have already recommended them to my friends. More

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Best Auto Buying Experience Yet!!! Our experience with Charles, Steve and staff at Casey Kia made this car buying experience a piece of cake!! They went above and beyond to assist us, r Our experience with Charles, Steve and staff at Casey Kia made this car buying experience a piece of cake!! They went above and beyond to assist us, remained very professional yet friendly and easy to complete our purchase. This including bringing cars from Williamsburg to our liking, Recommend them 100%!!! More

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CURB SERVICE 100% service from Charles Archer the moment I drove onto the Kia parking lot. Just want to say thank you to Charles for going above and beyond to maki 100% service from Charles Archer the moment I drove onto the Kia parking lot. Just want to say thank you to Charles for going above and beyond to makie our experience of looking for and finding a vehicle an awesome one.. I laid out my wants,needs,and limitations. With his expertise and knowledge he showed respect for my goals in purchasing a vehicle and set out to meet my needs..I will be recommending Charles Archer to anyone looking for a new or used vehicle.Thanks,Charles. More

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Typical Car Salesman In the beginning of this experience, about a month ago, this seemed like a smooth process but, since purchasing the car Casey Kia has really dropped t In the beginning of this experience, about a month ago, this seemed like a smooth process but, since purchasing the car Casey Kia has really dropped the ball. They were smooth enough to execute the sale but did not take care of the paperwork for the sale until much later. We purchased the car on the 3rd of October and had a trade in. We told the salesman, Charles, the date that the next payment was due on the car, which would be October 18, and he assured us that the car payment would not be taken from our account because that would be more than enough time to process the trade. The car payment was debited from our account and when we contacted Kia about it they said that they submitted the payment a few days before the payment due date. Also, it is currently the 25 of October, and we have not been contacted about our license plates so I called because the 30 day tags are about to expire, the representative on the phone says that the plates are in and have been since the 19 and she doesn’t know why we have not been contacted about them. Overall, would I suggest Casey Kia to a friend? Absolutely not! More

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Awesome I had never Purchased anything and credit is horrible in I thought it would be a joke to go to a dealship wishing for a car ....But Charles Was fast I had never Purchased anything and credit is horrible in I thought it would be a joke to go to a dealship wishing for a car ....But Charles Was fast and made it happen were I was able to leave happy with a brand new SUV....and Management was very nice In helped me so much...Thank you so much Casey Kia ...and big ups too Mr.Charles More

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Wonderful Experience hands Down !!! First time Buyer at a legitimate car dealership and I can Honestly say this has been a life changing experience for me. Charles was pleasurable to wor First time Buyer at a legitimate car dealership and I can Honestly say this has been a life changing experience for me. Charles was pleasurable to work with I WILL recommend friends and family for future purchases. Thanks A Million Casey Kia Team !!! Satisfied Customer !!! More

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