Charles Archuletta | Page 4

Charles was upfront and honest. showed us the vehicles we were interested in without a lot of hype - which we appreciated. This is the way it should be done. were interested in without a lot of hype - which we appreciated. This is the way it should be done. More

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My recent oil change and multi point inspection went very well. Thank you for providing a great experience. Keep up the great work! well. Thank you for providing a great experience. Keep up the great work! More

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Very friendly, competent but a hours-long experience (5hrs). We were totally satisfied with how we were received, listened to, and became satisfied with our first-time purchase of a used Rav4. We have (5hrs). We were totally satisfied with how we were received, listened to, and became satisfied with our first-time purchase of a used Rav4. We have been new car Toyota owners for many years but were very nervous about purchasing a used vehicle--even if it was "Certified". Daniel & Charles were reassuring, helpful and competent in how they finally sold us the used car. We are happy, it is e xactly what we needed at this stage in our senior years and we couldn't afford a new car anyway. WE really appreciate the safety features and amenities this vehicle offers for our LAST automobile. And really appreciated the approach and follow-through that Charles offered us in order to answer EVERY question and need. More

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I always feel good after having my car serviced at the Toyota dealership on Cerrillos. I feel safe and secure after having my car services. Toyota dealership on Cerrillos. I feel safe and secure after having my car services. More

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Loved that your service department couldn’t reach me on my cell phone for a car pickup and the 3rd time tried calling me at work. I appreciate the efforts because nowadays people don’t try hard enough. Fas my cell phone for a car pickup and the 3rd time tried calling me at work. I appreciate the efforts because nowadays people don’t try hard enough. Fast, friendly and efficient! Love this kind of service. Kudos! Forgive me but I forgot the persons name for this appointment. I do still need to send my review for 5 very important people who made a huge difference in my lease/ buying experience of 2 vehicles on February 13th, 2021. I hope to do that soon. Thanks again! Kalani Hawn More

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Excel Lanto service guys in service know there stuff always try to explain the mechanical part So the layman can understand it . Go go go always try to explain the mechanical part So the layman can understand it . Go go go More

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Far Better than the last time. My sales rep (Jamie) met me at the time specified unlike, the last time I was to pick up a new truck, Was knowledgeable and forth coming, unlike the l My sales rep (Jamie) met me at the time specified unlike, the last time I was to pick up a new truck, Was knowledgeable and forth coming, unlike the last time. Met with my expectations and we parted feeling I was not looked at like I was a homeless derelict looking for a handout. The sales rep (Jamie) left me with the feeling was a valued customer unlike the last time , like I was just an annoyance to be gotten rid of with the least input from his end of the deal so, he could move on to his next customer!. When I go looking for another vehicle, I will look at Toyota first, as they have been one of the MOST reliable vehicles I have ever owned. Third vehicles and so far aside from standard maintenance since 2004? 2 light bulbs? One thing I would like to see is more up to date tech included and a reasonable price! And in closing, Buddy you got one really good salesman KEEP him! LOL! Oh and did get a call from "someone" that had something to do with internet but, I did not catch his name and when I told him I had already gotten a vehicle, he seemed pissed, annoyed and he saw no sale to me at that time. More

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Excellent Service I'm new in town and needed to have my FJ Cruiser serviced (there were some active indicators on the dash). The tech did a great job in doing a thoroug I'm new in town and needed to have my FJ Cruiser serviced (there were some active indicators on the dash). The tech did a great job in doing a thorough overall inspection of the vehicle and listing any issues. The service manager Luis then went over the specific issues that required immediate attention versus others that could afford to wait. During my wait Jamie helped me take a look at a few 4Runners and Tundras that I am interested in purchasing. I was in and out that day and will be back whenever my Toyota vehicles need to be serviced. More

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Great car buying experience Found a used Tacoma on Toyota of SF’s website. They offered a good price, were easy to work with, and gave me a fair deal on my trade. Great dealer to Found a used Tacoma on Toyota of SF’s website. They offered a good price, were easy to work with, and gave me a fair deal on my trade. Great dealer to work with. More

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Traded in 2007 RAV4 for a 2014 RAV4 Wonderful service for the past 1 1/2 years. Upon needing to trade in, I chose Toyota Santa Fe. I am completely satisfied with the sales experience, Wonderful service for the past 1 1/2 years. Upon needing to trade in, I chose Toyota Santa Fe. I am completely satisfied with the sales experience, the sales personnel and my newer Toyota. This is my third Toyota and I will never buy another brand! More

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