Charles German
Charles German at BMW of Allentown

Charles German | Page 7

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

Contact Me
4.7
91 Reviews

Dealership Experience

16 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

Languages Spoken

English English

4.7

91 Reviews

Write a Review

91 Reviews of Charles German

March 03, 2022

Dealership Rating
Employee Rating

Prompt service and good communication as to timing and services required. The service rep, Todd, checked with me prior to commencing certain services to be sure I wanted those services completed. More

by AEP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Todd Simpson

Mar 04, 2022

BMW of Allentown responded

Thank you for giving us the opportunity to serve you! We appreciate you taking the time to share your experience and hope to see you again next time here at Daniels BMW!

February 27, 2022

Dealership Rating
Employee Rating

Very impressed with this dealership from the sales people , service advisors not forgetting the curbside pickup people , Thank you More

by nomoreolives1802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2022

BMW of Allentown responded

Thank you for trusting the Daniels BMW team with your business! It's our privilege to serve you and we look forward to seeing you next time!

January 28, 2022

Dealership Rating
Employee Rating

Service performed as agreed and completed on time and done right the first time. Pleased with the results. More

by den.cullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mertz

Feb 01, 2022

BMW of Allentown responded

Thank you for the great review! It means a lot to hear that you're satisfied with the work provided by our team and we hope we can be of service to you again in the future. Take care! - Daniels BMW

Feb 01, 2022

den.cullen responded

Service performed as agreed. I had a loaner and they completed the work even earlier than promised. Very pleased!

January 27, 2022

Dealership Rating
Employee Rating

Daniels is always like family to me. There is nothing they can’t do for you and they treat you like you are the only one they are servicing on a given day. When they wash my car before delivery, I woul More

by Rjgriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Jan 28, 2022

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We appreciate your wonderful feedback and look forward to seeing you next time!

January 21, 2022

Dealership Rating
Employee Rating

This dealership is very good at what they do. I went in and they found the issue with my car, they then fixed and replaced the part and i was on my way at a reasonable price. More

by Quickabody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

BMW of Allentown responded

Thank you for visiting us here at Daniels BMW! We appreciate your kind comments and hope we can be of service to you again in the future!

December 31, 2021

Dealership Rating
Employee Rating

Always the best experience at Mini Of Allentown. Very helpful and friendly staff! Thank You! More

by Szekiu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer

Jan 04, 2022

BMW of Allentown responded

Thank you for being a trusted customer at Daniels BMW! See you next time!

November 28, 2021

Dealership Rating
Employee Rating

Excellent customer service and they take care of all your needs fast. I would recommend this dealership to all my friends. It is a very clean and organized place. More

by krautwaldm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

BMW of Allentown responded

Thank you for your 5-stars! We're so happy to hear that we provided you with excellent service! See you next time at Daniels BMW!

November 27, 2021

Dealership Rating
Employee Rating

Wonderful experience! I was immediately greeted upon my arrival, introduced to my service technician, vehicle checked in My technician kept me apprised of my vehicle’s progress and was provided with a c More

by rfrazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Nov 30, 2021

BMW of Allentown responded

Thank you for taking the time to review your recent visit! We're glad to hear our team made it a good one and we hope to see you again next time here at Daniels BMW!

October 23, 2021

Dealership Rating
Employee Rating

I brought my vehicle in for a detail and they went above and beyond to make my experience special. More

by Dom H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer

Oct 25, 2021

BMW of Allentown responded

Thank you for your review, Dom! See you next time at Daniels BMW!

October 13, 2021

Dealership Rating
Employee Rating

They Always provide excellent service and care. Every visit is friendly and balanced. Great knowledgeable personnel More

by Bobmensch
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Oct 13, 2021

BMW of Allentown responded

Thanks so much, Bob! We're glad the Daniels BMW team gave you such excellent care and earned your five-star rating!

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