Charles German
Charles German at BMW of Allentown

Charles German | Page 7

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

Contact Me
4.7
97 Reviews

Dealership Experience

16 yrs, 6 mos

Industry Experience

16 yrs, 6 mos

Languages Spoken

English English

4.7

97 Reviews

Write a Review

97 Reviews of Charles German

May 15, 2022

Dealership Rating
Employee Rating

Cost- regardless of what car is brought in for, cost is always high and extra services are always recommended More

by JenB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

May 16, 2022

BMW of Allentown responded

Thank you for your high rating! We appreciate your recommendation! See you next time at Daniels BMW, Jen!

April 20, 2022

Dealership Rating
Employee Rating

Extremely accommodating and prompt. I am glad I elected to have my service completed here More

by Toubib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Manento

Apr 21, 2022

BMW of Allentown responded

Thanks for giving us the opportunity to serve you! We look forward to seeing you again next time here at Daniels BMW!

April 05, 2022

Dealership Rating
Employee Rating

Fast evaluation, accurate diagnosis of car problems and resolution/repair. My car was ready when promised. The rental car was new in trouble free. My car was washed and detailed and ready for my pick up as More

by Sportdochawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Apr 06, 2022

BMW of Allentown responded

Thank you for sharing your experience! We appreciate you trusting the Daniels BMW team with your service needs and hope to see you again next time!

March 18, 2022

Dealership Rating
Employee Rating

The service department and particularly Ethan are outstanding. Ethan always goes above and beyond to make sure that everything goes smoothly. More

by fondue.hippies-0n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Mar 21, 2022

BMW of Allentown responded

Thank you for your excellent review! We're so happy that Ethan and our team earned your 5-stars! -Daniels BMW

March 16, 2022

Dealership Rating
Employee Rating

I took my 540i in for service. Lisa, the service rep, explained everything. She was very knowledgeable and answered my questions quickly and confidently. More

by terry.ga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Manento

Mar 17, 2022

BMW of Allentown responded

We're glad Lisa could help provide five-star care to your 540i! Thank you, Terry! - Daniels BMW

March 15, 2022

Dealership Rating
Employee Rating

At first I was not confident with how my check engine light was still on after my car was service. After I relate my concern my service representative this matter was dealt with immediately the next day. More

by Samudafagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Manento , Ryan Mertz

Mar 25, 2022

BMW of Allentown responded

Thank you for sharing your experience! We appreciate your honest feedback! -Daniels BMW

March 03, 2022

Dealership Rating
Employee Rating

Prompt service and good communication as to timing and services required. The service rep, Todd, checked with me prior to commencing certain services to be sure I wanted those services completed. More

by AEP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Todd Simpson

Mar 04, 2022

BMW of Allentown responded

Thank you for giving us the opportunity to serve you! We appreciate you taking the time to share your experience and hope to see you again next time here at Daniels BMW!

February 27, 2022

Dealership Rating
Employee Rating

Very impressed with this dealership from the sales people , service advisors not forgetting the curbside pickup people , Thank you More

by nomoreolives1802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2022

BMW of Allentown responded

Thank you for trusting the Daniels BMW team with your business! It's our privilege to serve you and we look forward to seeing you next time!

January 28, 2022

Dealership Rating
Employee Rating

Service performed as agreed and completed on time and done right the first time. Pleased with the results. More

by den.cullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mertz

Feb 01, 2022

BMW of Allentown responded

Thank you for the great review! It means a lot to hear that you're satisfied with the work provided by our team and we hope we can be of service to you again in the future. Take care! - Daniels BMW

Feb 01, 2022

den.cullen responded

Service performed as agreed. I had a loaner and they completed the work even earlier than promised. Very pleased!

January 27, 2022

Dealership Rating
Employee Rating

Daniels is always like family to me. There is nothing they can’t do for you and they treat you like you are the only one they are servicing on a given day. When they wash my car before delivery, I woul More

by Rjgriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Jan 28, 2022

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We appreciate your wonderful feedback and look forward to seeing you next time!

...
7
...

Dealership Inventory (298 Vehicles)

new 2026 BMW X3 car, priced at $55,790
2026 BMW X3
new
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $79,090
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $81,540
2026 BMW X5
new
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car, priced at $56,990
2026 BMW X3
new
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
new 2027 BMW 550e car, priced at $89,155
2027 BMW 550e
new
Carbon Black Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car, priced at $59,580
2026 BMW X3
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive