Charles German
Charles German at BMW of Allentown

Charles German | Page 6

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

Contact Me
4.7
91 Reviews

Dealership Experience

16 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

Languages Spoken

English English

4.7

91 Reviews

Write a Review

91 Reviews of Charles German

August 31, 2022

Dealership Rating
Employee Rating

Perfect experience! Todd was terrific communicating with me the entire time. I was out of the country and came back to my vehicle being fixed and properly dealt with. I More

by jorge figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer

Aug 31, 2022

BMW of Allentown responded

Thanks for the five stars, Jorge! We're honored to hear that Todd could assist you during your visit with us. We hope to see you back! -Daniels BMW

August 16, 2022

Dealership Rating
Employee Rating

Awesome experience,great place to do business especially working with Justin my sales representative.I do recommend Daniels BMW as the place to purchase or lease a vehicle. More

by Woodhollow2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

BMW of Allentown responded

Thank you for the wonderful review! We're happy to hear you enjoyed working with Justin and appreciate you recommending the Daniels BMW team to other car shoppers. Take care and please don't hesitate to reach out if we can be of service again in the future!

June 30, 2022

Dealership Rating
Employee Rating

Lisa was great took care of me I’m so pleased ty and mechanics were awesome as well ty daniels More

by Johntorres412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer

Jun 30, 2022

BMW of Allentown responded

Thanks for the five stars, John! We're happy to hear that your experience with the crew at Daniels BMW was such a positive one and we hope to see you back for all of your future auto needs!

May 27, 2022

Dealership Rating
Employee Rating

Great service experience! Highly recommend Daniel’s BMW ! The most Honest, reasonable and reliable dealership in the Lehigh Valley!! I will bring my car back for service aga More

by Akwuvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer, Lisa and Brandon were terrific!!

May 31, 2022

BMW of Allentown responded

Thank you for taking the time to leave us your fantastic review! It means the world to us that you had a great service experience and we look forward to providing more five-star experiences in the future! - Daniels BMW

May 31, 2022

Akwuvp responded

It was a pleasure having our vehicle serviced with you. Great experience while we were traveling and had a tire issue. Thank you again for your prompt response to fixing our vehicle

May 15, 2022

Dealership Rating
Employee Rating

Cost- regardless of what car is brought in for, cost is always high and extra services are always recommended More

by JenB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

May 16, 2022

BMW of Allentown responded

Thank you for your high rating! We appreciate your recommendation! See you next time at Daniels BMW, Jen!

April 20, 2022

Dealership Rating
Employee Rating

Extremely accommodating and prompt. I am glad I elected to have my service completed here More

by Toubib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Manento

Apr 21, 2022

BMW of Allentown responded

Thanks for giving us the opportunity to serve you! We look forward to seeing you again next time here at Daniels BMW!

April 05, 2022

Dealership Rating
Employee Rating

Fast evaluation, accurate diagnosis of car problems and resolution/repair. My car was ready when promised. The rental car was new in trouble free. My car was washed and detailed and ready for my pick up as More

by Sportdochawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Apr 06, 2022

BMW of Allentown responded

Thank you for sharing your experience! We appreciate you trusting the Daniels BMW team with your service needs and hope to see you again next time!

March 18, 2022

Dealership Rating
Employee Rating

The service department and particularly Ethan are outstanding. Ethan always goes above and beyond to make sure that everything goes smoothly. More

by fondue.hippies-0n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Mar 21, 2022

BMW of Allentown responded

Thank you for your excellent review! We're so happy that Ethan and our team earned your 5-stars! -Daniels BMW

March 16, 2022

Dealership Rating
Employee Rating

I took my 540i in for service. Lisa, the service rep, explained everything. She was very knowledgeable and answered my questions quickly and confidently. More

by terry.ga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Manento

Mar 17, 2022

BMW of Allentown responded

We're glad Lisa could help provide five-star care to your 540i! Thank you, Terry! - Daniels BMW

March 15, 2022

Dealership Rating
Employee Rating

At first I was not confident with how my check engine light was still on after my car was service. After I relate my concern my service representative this matter was dealt with immediately the next day. More

by Samudafagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Manento , Ryan Mertz

Mar 25, 2022

BMW of Allentown responded

Thank you for sharing your experience! We appreciate your honest feedback! -Daniels BMW

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