Charles Hunter | Page 3

There was an issue with the service of my truck. , but sales and service management took care or the issue,, I will return for service , but sales and service management took care or the issue,, I will return for service More

by Jim spath Verified Customer Verified Customer

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Great service at the beginning, later after the sale, rep Matthew a newby on the bussiness I believe, following his manager Charles? quick to approve my loan, fast diligent, good thing, he worked fast to ap Matthew a newby on the bussiness I believe, following his manager Charles? quick to approve my loan, fast diligent, good thing, he worked fast to approve, but as of today 03/28/2026 since last wedensday 03/25/2026 the post-day of my purchase, I was just inquiring since the 24th when we closed in this deal, for the second key (it was night time and Rep Matthew said he could not get into the place where the keys were) that comes with the car I bought from this dealer, as well as they promised to do a transmission fluid service and he promised to call me to schedule the service, and am still here waiting, is that right? and the second car key? as mentioned prior, and that is not into the carmarx report(transmission fluid), as well as they promised that I will have service for life of the car if something happens to the engine or coolant, which caught me there, I asked to be this in writtting and I never received it, and the worst !!!!! is the customer services follow up, even I kept texting to the rep Matthew, whom never replied back, very rude of his part, that this morning I sent the last text telling him how bad it looks for the future references, nothing else but to please! please! be aware of these dealerships, specially at this time where sales are tough, because of the country's economy and current situation, customer service should exceed customer's expectations to later receive refferals, and I was not asking for anything out of their scoop, dont get me wrong, just the right things promised verbally,I am old fashion, that still believes on the word, but still asked in writing, all which are huge important in sales, unfortunately is a loss from me and my extended network, because is not just the sales rep is the entire company that he represents. More

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Everything went smoothly due to my sales person Chris Graf. He went above and beyond to make sure that we were getting the best deal possible on the 2 cars we purchased on the same day. Everyone at the d Graf. He went above and beyond to make sure that we were getting the best deal possible on the 2 cars we purchased on the same day. Everyone at the dealership was very friendly and helpful. I would recommend this dealership to anyone. More

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Charles Hunter was very helpful and explained everything to our satisfaction. I do have one request. Could the contract portion with the total sales tax be e-mailed to us. I received so many pages and I to our satisfaction. I do have one request. Could the contract portion with the total sales tax be e-mailed to us. I received so many pages and I can not find the final brake down of the cost of the vehicle. Thanks, Donna Van Billiard More

by rvanbilliard Verified Customer Verified Customer

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Check-In was very smooth. Everything went well. I took the vehicle as soon as I got in and it didn't take them a long to complete an oil change. They told me they found things Everything went well. I took the vehicle as soon as I got in and it didn't take them a long to complete an oil change. They told me they found things and they had did a video and explained everything. Very good place to go More

by RICHARD_9191 Verified Customer Verified Customer

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The atmosphere was magnificent, from the Chief Finance officer,to the Administration Department.Prompt,excellent,and efficient Customer Service. Thank you.I can’t remember Their names, and I don’t see The officer,to the Administration Department.Prompt,excellent,and efficient Customer Service. Thank you.I can’t remember Their names, and I don’t see Their photo,but I do have a picture we took together.. More

by koden11 Verified Customer Verified Customer

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I had an excellent experience with Logan. He was very helpful and I liked that He was very helpful and I liked that More

by moniquenealshantell Verified Customer Verified Customer

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Logan took care of my family and I cannot believe I left the dealership in my dream truck. As a 32 year old, with a family, and a great career path Logan understood what I was looking for and what I enjoyed the dealership in my dream truck. As a 32 year old, with a family, and a great career path Logan understood what I was looking for and what I enjoyed before I did. Logan doesn’t just make you a happy customer but a family member of the great CDJR. So if your looking to get into a vehicle that you will get LIFETIME WARRANTY on and get amazing service from every single employee within the business, I highly recommend you go to this location in Leesburg and ask for Logan. More

by CodieCromwell93 Verified Customer Verified Customer

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The dealership was incredibly efficient couldn’t get anything but positive feedback from me, everyone was great !! anything but positive feedback from me, everyone was great !! More

by lauriewagner Verified Customer Verified Customer

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Overall good service sales people are exceptional, and I had a great time buying a car from them had a great time buying a car from them More

by andreposa352 Verified Customer Verified Customer

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