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Charles Mann
Charles Mann at Kelly Ford
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Charles Mann

Sales Consultant

Kelly Ford

776 Magnolia Ave.
Melbourne, FL 32935

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4.2
6 Reviews
4.2

6 Reviews

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6 Reviews of Charles Mann

June 22, 2023

Dealership Rating
Employee Rating

Great service and knowledge of vehicles , reasonable prices and treated me like family. They were on the ball ! More

by adam10.ae
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Clayton Flynn

Helpful
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Jun 23, 2023

Kelly Ford responded

Adam, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

November 20, 2022

Dealership Rating
Employee Rating

Excellent service and appreciated the hard work they put into selling us two new vehicles! More

by TopgunUSMC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich, Eric Frechette

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Nov 20, 2022

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

September 19, 2022

Dealership Rating
Employee Rating

Charles was great on gettjng what I wanted and Clayton took care of my needs agter the sale. More

by julie.jackson6926
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich, Clayton Flynn , Cody Durrance

Helpful
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Sep 19, 2022

Kelly Ford responded

Julie, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

September 11, 2022

Dealership Rating
Employee Rating

Outstanding service everywhere. . Both the sales and Finance personnel where excellent and enjoyed working with them. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Mannain, Nicholas Lagges, Steven Rothe, Cameron Maldonado

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Sep 12, 2022

Kelly Ford responded

Sam, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

September 09, 2022

Dealership Rating
Employee Rating

Charles Mann was outstanding. Not only did he provide honest answers to my many questions, but he also assisted us with other things such as putting us in contact with our insuran More

by Don't Have One
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Karpowich

Helpful
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Sep 09, 2022

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

August 13, 2022

Dealership Rating
Employee Rating

Charles Mann is a liability to Kelly Ford. Charles Mann mock my intelligence by saying that the Finance Manager had entertained me on the pricing on my trade in. Ford F-150 2018 @ 39,000. More

by JOSEVROLIJK
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Reggie Morton, Justin Decker, Clayton Flynn, John Alligood, Nicholas Lagges

Helpful
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Aug 13, 2022

Kelly Ford responded

Jose, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 386-547-5626, so that I can address your concerns. Sincerely yours, Eric Frechette, General Sales Manager Kelly Ford.

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