Check out Nicholas Lagges's reviews on DealerRater

February 18, 2024

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Employee Rating

We bought a used vehicle from them in 2023. It was in rough shape, but we knew that walking in. What I didn't expect was it would blow a head gasket in January of 2024. Then when I looked at my It was in rough shape, but we knew that walking in. What I didn't expect was it would blow a head gasket in January of 2024. Then when I looked at my closing paperwork just a few minutes ago, I noticed they charged me $259.69 more than the agreed-upon price! How is that even legal? Gosh, I'd give them ZERO stars if I could. Lesson learned. More

by Christinadh

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Purchase Time

Finance Experience

Recommend Dealer

No

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Feb 18, 2024 -

Kelly Ford responded

Christina, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 321-504-8325, so that I can address your concerns. Sincerely yours, Boyd Morrow, General Sales Manager, Kelly Ford.

August 25, 2023

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Employee Rating

Very simply they were the most honest, easiest, and nicest auto dealership I ever had the pleasure of working with. I almost can't wait to buy another car. nicest auto dealership I ever had the pleasure of working with. I almost can't wait to buy another car. More

by howard14

Verified Customer

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Clayton Flynn

Helpful 0

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Aug 25, 2023 -

Kelly Ford responded

Howard, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Scott Wilford General Sales Manager (386) 566-6575

June 26, 2023

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Employee Rating

I had a good experience at Kelly Ford. The internet was running slow but overall I had a good experience. The internet was running slow but overall I had a good experience. More

by jjknoell

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Eric Frechette

Helpful 0

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Jun 26, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

June 16, 2023

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Amazing help throughout the entire purchase. If it was possible to give a star rating this team would most definitely claim that. Can’t thank them enough for all the help and time they put in ge If it was possible to give a star rating this team would most definitely claim that. Can’t thank them enough for all the help and time they put in getting me into the exact truck I was looking for. More

by woodardb145

Verified Customer

Sales Price Transparency

Trade-in Experience

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Valerie Donaldson, Clayton Flynn, Crystal Craft

Helpful 0

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Jun 17, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

June 09, 2023

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Best dealership around! Amazing experience all around and would recommend them to anyone and everyone. Amazing experience all around and would recommend them to anyone and everyone. More

by Twilkerson0

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sandra Van Hook, Jeremy Collins, Mike Karpowich, Valerie Donaldson, Clayton Flynn, Steven Rothe, Dave Hendricks, Eric Frechette

Helpful 0

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Jun 09, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

May 28, 2023

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They do what it takes to get it done end of story that's why I go back why I go back More

by KSTANLEY261

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Phil Pettus

Helpful 0

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May 28, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

May 06, 2023

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Employee Rating

Nearly 7k to repair my old car these guys made it easy for me to just get a new one instead for me to just get a new one instead More

by Margileth55

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Decker, Clayton Flynn

Helpful 0

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May 06, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

April 30, 2023

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Employee Rating

The staff was very friendly and very helpful throughout the process. They provided me with all the information I needed to feel confident in my buying decision. the process. They provided me with all the information I needed to feel confident in my buying decision. More

by bernardmara

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andre Mannain, Clayton Flynn

Helpful 0

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Apr 30, 2023 -

Kelly Ford responded

Bernard, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

April 26, 2023

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Top notch Team. Hunter was the best sales person I have dealt with in years. Hunter was the best sales person I have dealt with in years. More

by chef4dawn

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Clayton Flynn , Hunter ... Fantastic. 5 star plus

Helpful 0

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Apr 26, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

April 22, 2023

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Employee Rating

The Kelly Ford team was great to work with and I ended up purchasing a new F-150 during the visit. purchasing a new F-150 during the visit. More

by hall0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Reggie Morton, Kyle Bekkelund

Helpful 0

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Apr 22, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626