Charles Moltane | Page 3

Above & beyond service I had a recent experience with Wayne Subaru that I thought deserved comment. I had received an email from Subaru that required a software update. It a I had a recent experience with Wayne Subaru that I thought deserved comment. I had received an email from Subaru that required a software update. It also required a connected WiFi hotspot. As my router did not provide an adequate signal to my car in my driveway I went to my dealer to see if they could help me without going thru a hassle of a service appointment. Charles in sales was determined to help me. It took several attempts after using the hotspot on his personal cell phone to accomplish the task. I could not do it on my cellphone as I did not have a hotspot option. I will be inquiring @ this fact with Verizon. Anyway, I just thought to say how appreciative I was of Charles efforts in this matter. To Subaru, it seems ridiculous that a 4G LTE connection could not accomplish the same task or do they think that everyone has access to a secured WiFi hotspot! More

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Wayne Subaru-Very Professional The team at Wayne Subaru made the purchase of my new car so easy. Ed Frosztega was professional, friendly and accommodating during the whole process. The team at Wayne Subaru made the purchase of my new car so easy. Ed Frosztega was professional, friendly and accommodating during the whole process. He made sure I understood the vehicle's electronics and other functions and kept me apprised of each step in completing the purchase. Thanks, Ed! More

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Forth Vehicle From Wayne Subaru Very welcoming dealership. They know me by name whenever I enter it. Forth vehicle I’ve leased or purchased from them. Thank You Wayne Subaru! Very welcoming dealership. They know me by name whenever I enter it. Forth vehicle I’ve leased or purchased from them. Thank You Wayne Subaru! More

by beatle61 Verified Customer Verified Customer

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White glove customer support Charlie always the best person to contact. This is my second car and this time I was introduced with Sean. Excellent care and family oriented. Charlie always the best person to contact. This is my second car and this time I was introduced with Sean. Excellent care and family oriented. More

by firas.siddiqui Verified Customer Verified Customer

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Bad business practice Legacy limited advertised on the showroom for 30k, when we sat down to run the numbers they tacked it up to 33k without the additional fees and taxes. Legacy limited advertised on the showroom for 30k, when we sat down to run the numbers they tacked it up to 33k without the additional fees and taxes. When confronted they said the price is never the real price they couldn't give me and answer on why it's advertised on the showroom floor for 30k. Go elsewhere buyer beware. More

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Streamlined & stress-free experience I usually dread car buying, but after "doing my homework," I chose Wayne Subaru for its best online price & for the good referrals I had gotten. We k I usually dread car buying, but after "doing my homework," I chose Wayne Subaru for its best online price & for the good referrals I had gotten. We knew exactly what we wanted, & Steve D. made it a pleasant, streamlined & stress-free experience with no pressure. He also patiently and clearly explained how to use the new technology. Everything was done efficiently and professionally. Steve & the office staff were also very responsive to my emails and calls. We will definitely go here for future cars & recommend him & this dealership to others! More

by Forester Family Verified Customer Verified Customer

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Pleasure to do business with. Breath of fresh air from a car dealership! No complaints. I Highly recommend Wayne Subaru! Donny Izone was very Knowledgeable and helpful. I felt co Breath of fresh air from a car dealership! No complaints. I Highly recommend Wayne Subaru! Donny Izone was very Knowledgeable and helpful. I felt comfortable making a purchase. More

by Tomm Verified Customer Verified Customer

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Charles Moltane was great! I am very happy with the service and attention afforded to me by Charles Moltane at Wayne Subaru in Pompton Plains. He was courteous, well informed, a I am very happy with the service and attention afforded to me by Charles Moltane at Wayne Subaru in Pompton Plains. He was courteous, well informed, and receptive to all my inquiries. Charles always got back to me in a timely manner and was never pushy which I REALLY appreciated. By the way Charles, I love my 2019 orange Crosstrek. More

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“Wayne Subaru Dealership is truly exceptional” I bought my second car 2019 Legacy from this dealership. First, I made an appointment to see a Sales Consultant on-line. On the same day, I receive I bought my second car 2019 Legacy from this dealership. First, I made an appointment to see a Sales Consultant on-line. On the same day, I received a friendly call from Robert Price who set up an appointment for me. On my appointment day, I met with Steve Durkin, Sales Consultant, who was friendly, helpful, patient and very professional. We negotiated but I never felt being pushed to agree on the price. Eventually we agreed on a price I am comfortable with. I also met Anthony Smolt, who was equally nice and friendly. The color of my choice was not available at that time but Steve promised that it will only take a few days before the next delivery. I have to travel for family reason and although the car has arrived in the dealership, I was still out of town. As soon as I returned to New Jersey after a month, I called the dealership and Steve was happy to inform me that my new car was waiting for me and the negotiated price was still in order. I went to the Dealership, sat with Steve and signed necessary documents in a very friendly atmosphere. I met with David Fried of Finance who has 110% patience with me. He suggested and recommended but still it was my own decision which optional product/service I will purchase. Then I met with Nick Gigantes who escorted me to my new 2019 Legacy. Another man with the virtue of patience, Nick showed me the interior features of my car. After thoroughly explaining to me everything, he has to do it all over again because I forgot what he just explained. I drove “my pride and joy” home. The next day, Steve Durkin called me to follow up on how I am doing with my new Subaru and he reassured me that if I have questions or problems or any difficulty, all I have to do is call the dealership and I will get immediate assistance. My overall experience with Wayne Subaru Dealership (the Sales and the Service Department) is truly exceptional because the staff like Robert, Steve, Anthony, David and Nick are exceptionally professional. I am so proud to quote that “my Legacy is not just a sedan. It’s a SUBARU.” Thank you. Anne Marie More

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Awesome set of guys, honest and trustworthy. I would recommend this dealership, with no regrets, great set of guys.no pressure to sell you something you don't want or like,love it keep up the goo I would recommend this dealership, with no regrets, great set of guys.no pressure to sell you something you don't want or like,love it keep up the good work More

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