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127 Reviews of Charles Perkins
August 23, 2018
90,000 Mile Service Charles Perkins is always a pleasure to deal with. He is professional and courteous, and my car is dealt with in a timely manner. All issues are add Charles Perkins is always a pleasure to deal with. He is professional and courteous, and my car is dealt with in a timely manner. All issues are addressed. More
by karen24806
Verified Customer
August 22, 2018
Efficient and excellent I give this rating due to service and knowledge. Very helpful- seem honest . Always available to discuss concerns and what options I have and also rep I give this rating due to service and knowledge. Very helpful- seem honest . Always available to discuss concerns and what options I have and also reps input very valuable More
by dtyler926
Other Employees Tagged: Mary Margaret McGowan
August 19, 2018
Worst experience EVER at a car dealership! When I picked up my car from the service department, there was a huge crack in my windshield that was clearly not there when I dropped off my car. The When I picked up my car from the service department, there was a huge crack in my windshield that was clearly not there when I dropped off my car. The crack is nearly two feet wide. The Manager said “ Unfortunately, there must have been an existing chip that was gonna no to eventually become a crack sooner or later”. I will go as far up as I need to in order to get Lexus to take responsibility and replace my windshield at no cost to me. More
by Longhorn_1962
Other Employees Tagged: Michael Lorch
August 18, 2018
U get wat u pay for Customer svc is above reproach. Started at web site- decided to email- had email back within less than 24 hrs. Mr. Perkins spoke with me on the phone Customer svc is above reproach. Started at web site- decided to email- had email back within less than 24 hrs. Mr. Perkins spoke with me on the phone and seemed to want to help me- really professional! More
by paetonv1
August 15, 2018
Always professional, courteous & convenient. Excellent service & done quickly. Loaner cars are a life saver! All aspects of this service department operate in excellence. Charles Perkins is the B Excellent service & done quickly. Loaner cars are a life saver! All aspects of this service department operate in excellence. Charles Perkins is the BEST advisor period. I have been using this center since 2012 & wouldn't go ANY place else! More
by Lover.of.excellence
August 11, 2018
Quarterly Service Timely and courteous service. Very responsive and aware of my needs by anticipating my expectations. I even left my gym bag in the loaner and Charles Timely and courteous service. Very responsive and aware of my needs by anticipating my expectations. I even left my gym bag in the loaner and Charles made sure he got it timely for me to pick up next day. Great Representative! More
by ypawnell
August 10, 2018
Great customer service This is my fourth vehicle from Westside Lexus and I don’t ever plan to go elsewhere when shopping for a new car or SUV. The Westside team - from Sales This is my fourth vehicle from Westside Lexus and I don’t ever plan to go elsewhere when shopping for a new car or SUV. The Westside team - from Sales to Service - are courteous, friendly and professional. More
by CAROLYN S.
Other Employees Tagged: Jeff Margolis
August 10, 2018
5000 mile service Great communication and service received! These guys at Westside Lexus do things right! This is our second lease from WS Lexus and we’re very pleased! Great communication and service received! These guys at Westside Lexus do things right! This is our second lease from WS Lexus and we’re very pleased! More
by YANG_STEVE
Other Employees Tagged: Homer Hsu, Mike Nelson
August 07, 2018
Easy easy! Charles Perkins is always a pleasure to work with. He has serviced 4 of our vehicles (past/present) in the time that I’ve been with Westside. Charles Perkins is always a pleasure to work with. He has serviced 4 of our vehicles (past/present) in the time that I’ve been with Westside. More
by SHAFFER.BRAUN
Other Employees Tagged: Jason Bibb, David Wasaff, Jim Fikaris, Jeffery Byers , Bret Aldridge, Ronnie Brush, James Vu
March 21, 2018
Excellent Service I was in Wharton Texas and my car would not start. The tow truck arrived within the hour. Problem was found and I had my car the next day. Thank you. I was in Wharton Texas and my car would not start. The tow truck arrived within the hour. Problem was found and I had my car the next day. Thank you. More
by Carolyn Furber
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