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124 Reviews of Charles Perkins
August 18, 2018
U get wat u pay for Customer svc is above reproach. Started at web site- decided to email- had email back within less than 24 hrs. Mr. Perkins spoke with me on the phone Customer svc is above reproach. Started at web site- decided to email- had email back within less than 24 hrs. Mr. Perkins spoke with me on the phone and seemed to want to help me- really professional! More
by paetonv1
Verified Customer
August 15, 2018
Always professional, courteous & convenient. Excellent service & done quickly. Loaner cars are a life saver! All aspects of this service department operate in excellence. Charles Perkins is the B Excellent service & done quickly. Loaner cars are a life saver! All aspects of this service department operate in excellence. Charles Perkins is the BEST advisor period. I have been using this center since 2012 & wouldn't go ANY place else! More
by Lover.of.excellence
August 11, 2018
Quarterly Service Timely and courteous service. Very responsive and aware of my needs by anticipating my expectations. I even left my gym bag in the loaner and Charles Timely and courteous service. Very responsive and aware of my needs by anticipating my expectations. I even left my gym bag in the loaner and Charles made sure he got it timely for me to pick up next day. Great Representative! More
by ypawnell
August 10, 2018
Great customer service This is my fourth vehicle from Westside Lexus and I don’t ever plan to go elsewhere when shopping for a new car or SUV. The Westside team - from Sales This is my fourth vehicle from Westside Lexus and I don’t ever plan to go elsewhere when shopping for a new car or SUV. The Westside team - from Sales to Service - are courteous, friendly and professional. More
by CAROLYN S.
Other Employees Tagged: Jeff Margolis
August 10, 2018
5000 mile service Great communication and service received! These guys at Westside Lexus do things right! This is our second lease from WS Lexus and we’re very pleased! Great communication and service received! These guys at Westside Lexus do things right! This is our second lease from WS Lexus and we’re very pleased! More
by YANG_STEVE
Other Employees Tagged: Homer Hsu, Mike Nelson
August 07, 2018
Easy easy! Charles Perkins is always a pleasure to work with. He has serviced 4 of our vehicles (past/present) in the time that I’ve been with Westside. Charles Perkins is always a pleasure to work with. He has serviced 4 of our vehicles (past/present) in the time that I’ve been with Westside. More
by SHAFFER.BRAUN
Other Employees Tagged: Jason Bibb, David Wasaff, Jim Fikaris, Jeffery Byers , Bret Aldridge, Ronnie Brush, James Vu
March 21, 2018
Excellent Service I was in Wharton Texas and my car would not start. The tow truck arrived within the hour. Problem was found and I had my car the next day. Thank you. I was in Wharton Texas and my car would not start. The tow truck arrived within the hour. Problem was found and I had my car the next day. Thank you. More
by Carolyn Furber
November 29, 2017
Waiting for dashboard replacement for more than 3 years I have been waiting for Westside Lexus to replace my 2008 Lexus RX 350 dashboard since 2015 and every time they said to just wait. I'm a Realtor and l I have been waiting for Westside Lexus to replace my 2008 Lexus RX 350 dashboard since 2015 and every time they said to just wait. I'm a Realtor and lots of my clients drive with me and it is so embarrassing for me when my client notice all the dashboard cracks and melting parts ...... Shame on you Lexus and Shame on you Westside Lexus. More
by Sameh Tadros
Other Employees Tagged: Robert Parnell, Michael Lorch, Tracy Harbes, Chris Nemoto, Andrew Nagler, Jacob Hershman, Fred Hernandez, Laura Brown, Scott Bissonett, Jeremy Reardon , Bret Aldridge, Jocelyn Bui, Lana Collier, Erin Frampton, Alex Garza, Josh Guerra, Dave Haas, David Harvey, Dale McMullen, Hans Schackmann, Andrew Tran, Michelle Zimmermann, Ross Zuerner
March 22, 2017
Very good Very satisfied with the service department - Charles kept us up to date with the work being done on the car and even arranged to get me personal items Very satisfied with the service department - Charles kept us up to date with the work being done on the car and even arranged to get me personal items I left in the loaner car a few days later More
by caramel2684
March 07, 2017
Service review Charles Perkins is always professional and efficient. I don't waste a moment getting my car serviced. He gives great suggestions on timing of bringing Charles Perkins is always professional and efficient. I don't waste a moment getting my car serviced. He gives great suggestions on timing of bringing in my vehicle to be the most time saving for me, and also gives knowledgeable suggestions on needed services. More
by Cookie Boeker
