Charles Pleugers
Charles Pleugers at Gordie Boucher Ford of Menomonee Falls

Charles Pleugers | Page 5

Service Assistant Fleet Supervisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
148 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

28 yrs, 4 mos

4.8

148 Reviews

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148 Reviews of Charles Pleugers

August 02, 2023

Dealership Rating
Employee Rating

They keep me posted and are very helpful when my truck needs servicing! They always have it cleaned up for me when I get it back! I would highly recommend Gordie Boucher to anyone! More

by sberenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else.

July 18, 2023

Dealership Rating
Employee Rating

Excellent and timely service! Service writer Charles is always helpful and very professional. Will continue to work with him. More

by CLAUSEN211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We'll give your compliments to Charles. We appreciate your business and hope to see you again soon!

July 13, 2023

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Employee Rating

Every time I come into the dealership for service I am amazed at the great communication and professionalism. Mike is the best! More

by CHUCKG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Alex Hienz , Mike Gregovich, Katie Kerby, Matt Schiewe

Jul 14, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

June 13, 2023

Dealership Rating
Employee Rating

Great customer service from the service department at Boucher-Menomonee Falls. Charles, in service, always goes above and beyond to make sure that everything runs smoothly and my vehicle is repaired corr More

by dandydowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charles and our team, and we look forward to working with you again.

June 13, 2023

Dealership Rating
Employee Rating

Polite, understanding, thorough explanations of procedures and charges as applicable. Vehicle had been washed and was ready when promised. More

by mjsteinberg55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2023

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

June 07, 2023

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Employee Rating

Great service employees very responsive to my needs work completed in a timely manner and done correctly More

by Steven22
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 27, 2023

Dealership Rating
Employee Rating

I would like to say thank you again to Joe the salesman that I worked with and the rest of the team there at Gordie Boucher it was a pleasant experience working with your company and I appreciate all your More

by SAMYERS.6118
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran, Robert Krueger, Milan Fridl , Matt Schiewe

May 29, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again.

May 25, 2023

Dealership Rating
Employee Rating

Charles Pleugers in Fleet Service exudes a very high customer service level that shames all others. He is the gold standard by which we measure our other service dealerships. None can compare. More

by vflores2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob & Terry

May 26, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. Charles and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 17, 2023

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Employee Rating

I paid nearly $1k on four new tires and an alignment. I'm certain it would have been less expensive at Tires Plus type place but I've taken my car to Gordie Boucher Ford since I first purchased it. How More

by terrystenstrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Katie Kerby

May 17, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Alex Bair, Service Manager 262-255-9010

May 17, 2023

Dealership Rating
Employee Rating

Brought my car in for more recall work. Dropped the car off before work and several hours later is was delivered to me at my work when the repair was completed. All the people that we dealt More

by THEREPAIRGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Matt Schiewe

May 17, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls.

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