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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 29

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

January 15, 2024

Dealership Rating
Employee Rating

The service was great and glad that they good care of my car. Will do! More

by GETITDONE123
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Jan 15, 2024

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2024

Dealership Rating
Employee Rating

Charlie is the absolute best we have ever dealt with! ! He understands the cat business and the needs and personalities of his clients More

by susanhollins
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Jan 15, 2024

Lithia Chrysler Jeep of Reno responded

Thank you, Susan, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Charlie was able to help, and we hope to see you again!

January 14, 2024

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Employee Rating

Charles is irreplaceable I've had my jeep since 2006 always used Charlie as my service advisor always took care of me and my wife's jeep. More

by michael121259
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Jan 15, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your positive experience with Charles here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 13, 2024

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Employee Rating

They were not able to fix the car that day because they need to order some parts for the trunk door to work automatically, but he managed to atleast make it work manually so we can use it for christmas sho More

by jcabitac31
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Jan 15, 2024

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno; we look forward to having you as a valued customer for many years to come!

January 13, 2024

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Employee Rating

They handled everything I needed very well. They were very good with communication on all my cars needs. More

by nh4peace
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Jan 14, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

January 12, 2024

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Employee Rating

Timely appointment made and excellent service Friendly experience and felt cared for and important Amazing More

by ccpinkham
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Jan 12, 2024

Lithia Chrysler Jeep of Reno responded

We are very happy to hear Charles provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2024

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Employee Rating

Feel like we were xxxxx on prices. Ridiculously exorbitant?? We won't be doing business with you again. More

by ALDABREUNIG
Recommend Dealer
No

Other Employees Tagged: Charles Sebastian

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Jan 15, 2024

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 12, 2024

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Employee Rating

Quick in, extra day in the shop to get parts, easy out Would be nice to get an appt in less than 2 weeks, give a call when vehicle won't be done same day More

by jyasord
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Jan 12, 2024

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your helpful feedback. Thank you for choosing Lithia Chrysler Jeep of Reno!

January 11, 2024

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Employee Rating

Great people The dealership is a building, it's who you put in it that makes it great! Great people More

by MARTINISPORTS
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Jan 11, 2024

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 11, 2024

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Employee Rating

Always a pleasure. Clean, friendly, professional. I have always been pleased with the dealership and the staff makes visits ?? More

by tlaferriere
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Jan 11, 2024

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

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