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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 34

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

December 09, 2023

Dealership Rating
Employee Rating

Always helpful and easy to work with. My experience was pleasant and I felt well taken care of. More

by AMANDA.NIELSEN
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 09, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about your recent experience at Lithia Chrysler Jeep of Reno. We're glad you felt well taken care of as that is one of our primary goals. Looking forward to serving you again in the future.

December 08, 2023

Dealership Rating
Employee Rating

Charles os the best. Honest and super knowledgeable. Remembered my name and helped me understand the issue More

by 1zoem
Recommend Dealer
Yes
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Dec 08, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback. Charles is indeed very helpful and knowledgeable. Thank you for choosing Lithia Chrysler Jeep of Reno for understanding your issue better.

December 07, 2023

Dealership Rating
Employee Rating

Charles is always the ultimate professional. Always keeps me informed Patient and explains the service in detail More

by martykloska
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 07, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and are glad to know our professional service at Lithia Chrysler Jeep of Reno suits you well. We aim to keep our customers informed and educated about the services they receive. Thanks for acknowledging this standard in your review.

December 06, 2023

Dealership Rating
Employee Rating

Very professional very smooth in the door out the door. The month wait to make an appointment when my engine light is on is not great. More

by tahoewarrens
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 06, 2023

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 05, 2023

Dealership Rating
Employee Rating

The service advisors take time to explain what needs to be done to my car. They also tell me a pick up time and it’s always ready. More

by LORYREHNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pearce

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Dec 05, 2023

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 03, 2023

Dealership Rating
Employee Rating

I accidentally missed my appointment and Charles helped me and got me in same day to get repairs done More

by josephgrindle
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 03, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your review. It's great to hear that Charles was able to assist you same day for the repairs at Lithia Chrysler Jeep of Reno. Safe travels!

December 03, 2023

Dealership Rating
Employee Rating

Good It went well The experience was a good one and I would recommend going there to other people More

by ADAMS7374
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 03, 2023

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 03, 2023

Dealership Rating
Employee Rating

Respect appointment times. Had my jeep fixed in two days. Great at communicating with you. More

by lorena.ortiz96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and are pleased to hear we could provide efficient service for your jeep at Lithia Chrysler Jeep of Reno. Thank you for choosing us.

December 02, 2023

Dealership Rating
Employee Rating

Always a pleasure w Charlie. Today my jeep w 115k is running better than ever. Thank you! More

by whitlow.scott
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Dec 02, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about your experience with us. We look forward to helping keep your jeep running smoothly at Lithia Chrysler Jeep of Reno. Thank you for the support and trust!

December 02, 2023

Dealership Rating
Employee Rating

I dont feel the honesty, and I feel like they think im stupid amd don't want to waste the time to address my issues ?? More

by LINDSTROMDAVID143
Recommend Dealer
No

Other Employees Tagged: Charles Sebastian

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Dec 02, 2023

Lithia Chrysler Jeep of Reno responded

Hello, Your satisfaction is our goal here at Lithia Chrysler Jeep of Reno. At your convenience, we would like to speak with you about the level of customer service and care you received from our team. Will you please email us your preferred contact information so we can discuss your feedback in greater detail? Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

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