Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 33

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

December 14, 2023

Dealership Rating
Employee Rating

The dealership is very clean and I was welcomed upon walking in. Charles was friendly and listened to my concerns and was able to take care of everything and complimented my truck upon pick up. More

by Valyant
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Dec 14, 2023

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

December 14, 2023

Dealership Rating
Employee Rating

Charlie is the best! ! We won't buy anywhere else! Lithia Reno Jeep dealer is our favorite place to buy vehicles! More

by LLKKAWM
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Dec 14, 2023

Lithia Chrysler Jeep of Reno responded

We're pleased to hear about your positive experience with our team at Lithia Chrysler Jeep of Reno. Your loyal business is much appreciated, thank you for the feedback.

December 13, 2023

Dealership Rating
Employee Rating

Staff is very polite , tend to your needs and reasons for being there. Their very professional. More

by konettkbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive comments about Lithia Chrysler Jeep of Reno's professional and attentive staff. Thank you for your support.

December 13, 2023

Dealership Rating
Employee Rating

It is clean and has complimentary water and a nice waiting area for customers to use . More

by srothe7691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback. Your comfort at Lithia Chrysler Jeep of Reno is important to us, and we're glad you found our waiting area and complimentary water service satisfactory.

December 12, 2023

Dealership Rating
Employee Rating

Charles is a great service advisor , friendly and professional. My greatest appreciation is for having my jeep returned to me in such a timely manner and fixed correctly. Happy to have Charles as a s More

by ekchris90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Lithia Chrysler Jeep of Reno responded

We're glad you had positive experience with one of our service advisors and appreciated the timely repair of your Jeep at Lithia Chrysler Jeep of Reno. Hearing that our team's professionalism stood out to you underscores the effort we put into communicating with customers. We look forward to serving your auto needs again in the future, thank you.

December 11, 2023

Dealership Rating
Employee Rating

One of the best as I have been a Jeep vehicle owner over 40 yrs. Although I have only purchased my newest jeep directly from this dealership-I have used the service dept and Charles Sebastian as my go to se More

by IRWIN-WEBB
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Dec 11, 2023

Lithia Chrysler Jeep of Reno responded

Irwin, Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. Charles and our team appreciate your business and hope to see you again soon!

Dec 11, 2023

IRWIN-WEBB responded

Charles is a very professional and knowledgeable individual. He always goes above and beyond while taking care of all my vehicle needs. It is a great pleasure working with him all these years.

December 10, 2023

Dealership Rating
Employee Rating

Charles was extremely helpful and kind. The complimentary coffee machine and shuttle made my day. It helped me stay awake and get home safely while waiting for my car to be done. More

by shellpeanut1997
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Dec 10, 2023

Lithia Chrysler Jeep of Reno responded

It's pleasing to hear that Charles provided great support and our complimentary coffee machine and shuttle services were useful for your visit to Lithia Chrysler Jeep of Reno. We appreciate you sharing your experience with us.

December 10, 2023

Dealership Rating
Employee Rating

Going to Lithia Chrysler Jeep of Reno is more like visiting family and friends for me rather than some faceless dealership where I really don't know anyone. More

by RenoKiwi72
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Dec 11, 2023

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 10, 2023

Dealership Rating
Employee Rating

Informed and caring for my needs facility was clean and all employees were friendly and nice just wish I could figure out how to make coffee More

by fmakison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Page Fernando

Dec 11, 2023

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 09, 2023

Dealership Rating
Employee Rating

It was great everyone was friendly and very helpful. It was nice to see smiling faces More

by honey_jmnz24
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

Dec 09, 2023

Lithia Chrysler Jeep of Reno responded

We value your positive review and are glad the friendly atmosphere at Lithia Chrysler Jeep of Reno met your expectations. Hope we continue to make your experience enjoyable.

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