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Charles Sebastian
Charles Sebastian at Lithia Chrysler Jeep of Reno

Charles Sebastian | Page 36

Senior Service Advisor

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

Contact Me
4.8
499 Reviews

Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community

Dealership Experience

18 yrs, 10 mos

Industry Experience

40 yrs, 4 mos

4.8

499 Reviews

Write a Review

499 Reviews of Charles Sebastian

November 23, 2023

Dealership Rating
Employee Rating

Charles was very informative and helpful. Personable and professional. Ill definitely come back because of Charles More

by anthonypace89
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Nov 23, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback. It's great to hear that you found the service at Lithia Chrysler Jeep of Reno informative and professional, thank you for your support.

November 18, 2023

Dealership Rating
Employee Rating

Charles was very helpful! He was fast to call me. I was very impressed with how fast my Jeep was fixed. More

by nnruppert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback about how timely and helpful our team was in getting your Jeep cared for. Charles as well as everyone here at Lithia Chrysler Jeep of Reno strives for such service. Thank you!

November 17, 2023

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Employee Rating

I felt valued as a customer with the prompt and friendly service. I enjoy the facilities of the dealership and my wait time was very short More

by Stevesheree
Recommend Dealer
Yes

Other Employees Tagged: Charles Sebastian

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Nov 17, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your positive remarks about our prompt service and facilities at Lithia Chrysler Jeep of Reno. Your feedback is vital to us, thank you for taking the time.

November 16, 2023

Dealership Rating
Employee Rating

Charlie is the best service writer ever. He always takes great care of my 2014 Jeepy Wrangler. Professional, efficient, all around nice guy. More

by ROSE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2023

Lithia Chrysler Jeep of Reno responded

Thank you, Rose, for taking the time to share your thoughts on working with Charles and our team. We're glad to hear we delivered such a great experience!

November 16, 2023

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Employee Rating

The I received could not have been better! Keep up the great work—it is really appreciated. More

by jarrad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2023

Lithia Chrysler Jeep of Reno responded

Thank you, Jarrad, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

November 16, 2023

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Employee Rating

Service oriented. Timely. Close to home. Labor though is way too expensive with car fixes. More

by mcneillkristen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2023

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 14, 2023

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Employee Rating

Charlie always takes care of us in the service department. He's attention to detail is fantastic! More

by cfleiner1872
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2023

Lithia Chrysler Jeep of Reno responded

It's great to hear that Charlie in our service department is consistently attentive and helpful. We appreciate your positive feedback and high rating.

November 14, 2023

Dealership Rating
Employee Rating

Service Dept. has always been great with service on my Jeep, weather I walk in or make an appointment. If I need wiper blades, oil change or new tires, Tony is alw More

by janicenagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Silva, Robert Pearce, Tony Seibert

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Nov 14, 2023

Lithia Chrysler Jeep of Reno responded

Janice, Thank you for your very kind service review. Tony, Robert, Charles, and Dana strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

November 13, 2023

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Employee Rating

Always keeps me aware of the repair process and makes us feel important every time. More

by Fred Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2023

Lithia Chrysler Jeep of Reno responded

We appreciate your acknowledgment of our commitment to transparency in the repair process. Lithia Chrysler Jeep of Reno prides itself on making all customers feel valued. Thank you for your high rating.

November 11, 2023

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Employee Rating

Quality service, friendly, experienced costumer service and expertise and quick repairs. I had a great experience! More

by Carly Maurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2023

Lithia Chrysler Jeep of Reno responded

We greatly appreciate your kind words and high rating. Our team at Lithia Chrysler Jeep of Reno indeed prides itself on swift repairs and knowledgeable customer service. Till next time!

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