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116 Reviews
Write a Review116 Reviews of Charles Young
January 05, 2013
One of the best buying experiences I have had at a dealership. Charles is a great rep for the company. I originally was contacted after an internet inquiry and received the information I was looking dealership. Charles is a great rep for the company. I originally was contacted after an internet inquiry and received the information I was looking for immediately. I went to the dealership where Charles walked me through the buying process while my other car was in the service department (also great service). I walked in as a potential customer and walked out as a satisfied customer with a new friend. Thanks Charles. More
October 14, 2012
Mr. Charles Young was very helpful he helped us find exactly what we needed. me and my family were very pleased with Mr. Young's professionalism and we defiantly recommend him and we are very satisfied exactly what we needed. me and my family were very pleased with Mr. Young's professionalism and we defiantly recommend him and we are very satisfied with our purchase and will defiantly shop here again with Mr. Young More
Other Employees Tagged: Mr Young, was very helpful. He helped up find just what we needed
September 19, 2012
My car broke down on me last week, so I filled out an application on Northside Ford web site online recieved a call back from Charles Young within twenty minutes. James Catro came to my house and picked application on Northside Ford web site online recieved a call back from Charles Young within twenty minutes. James Catro came to my house and picked up my family and I in the Ford Fusion we were interested in. It turned out to be the car I wanted and drove home in that night with 0% intrest. I Will be making my future purchases at Northside Ford. More
August 23, 2012
Salesman was great. Price of vehicle higher than expected without care for preferred customer pricing. All employees were courteous and helpful and worked as a team. expected without care for preferred customer pricing. All employees were courteous and helpful and worked as a team. More
August 07, 2012
Mr Young was great salesman but FEATURES (SYNC) I was told would come with car (3 year) DO NOT! UNLESS YOU GO TO FORD and PURCHASE! Cannot get anyone to get issue resolved! Mileage not to MRSP, which wa told would come with car (3 year) DO NOT! UNLESS YOU GO TO FORD and PURCHASE! Cannot get anyone to get issue resolved! Mileage not to MRSP, which was a Primary reason for purchasing this particular vehicle. Cannot get resolution! I have done as asked to check the mileage performance, logged all the information and sent it for review. Still no follow up. have called several times as was instructed to do with ANY Questions/Concerns. Either "busy with customers or not in office and will call later" No resolution. I traveled from another city to purchase here, as had made previous purchase in the past and no problems. I have even left message for Sales Manager to call- still no answer. the vehicle would be great except that it does not have the features & performance that was sold to me with the car. The SYNC feature is a big selling feature but does no good if it is not available to you. Salesman is certain it is available and he can assist me with this and other issues but after 3 weeks still has not been taken care. More
June 09, 2012
Our experience at Northside Ford made car buying easy, efficient, and actually fun. The sales reps helped us look and test drive until we found our perfect car. They were always patient, and seemed to e efficient, and actually fun. The sales reps helped us look and test drive until we found our perfect car. They were always patient, and seemed to enjoy going to get the next set of test drive keys. The qualification, trade in and purchase process was simple. I especially loved the playground in the waiting area to entertain out restless child. More
May 26, 2012
I recommend Charlie and Northside Ford because of their excellent customer service. I came in late, and Charlie took his time, and discussed exactly what I wanted and needed for my busy life. He was atte excellent customer service. I came in late, and Charlie took his time, and discussed exactly what I wanted and needed for my busy life. He was attentive, and careful to put me in a car that met my needs. If you want a great buying experience, come here. More
April 16, 2012
By far, the best auto buying experience we've ever had! From the moment I spoke with Charles Young on the phone after he answered my internet inquiry, I knew that the we were going to buy our Ford Fusion f From the moment I spoke with Charles Young on the phone after he answered my internet inquiry, I knew that the we were going to buy our Ford Fusion from Northside Ford. I can't say enough good things about how helpful and straight-forward Charles was. We got the exact car we wanted (actually better than we wanted) due to Charles' professionalism and knowledge. I would highly recommend Northside Ford to anyone considering an auto purchase in the near future. More
March 25, 2012
Charles is an outstanding individual. I bought my Charles is an outstanding individual. I bought my previous King Ranch from him and I traded it in for another King Ranch ecoboost! And when I get re Charles is an outstanding individual. I bought my previous King Ranch from him and I traded it in for another King Ranch ecoboost! And when I get ready for another vehicle, I'll go back to Charles again! Tony Cade More
March 20, 2012
I showed up wanting something a little more than i could afford. With the help of Charles and associates, i was able to leave with a truck more in my budget and one that i love! Thanks again to everyone at afford. With the help of Charles and associates, i was able to leave with a truck more in my budget and one that i love! Thanks again to everyone at Northside. I would absolutley do business again at this place. More
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