Charles Young | Page 7

Charles Young did an incredible job helping my dad decide which car would be best for my brother and I. We went to the dealership looking for a good affordable car that we could both use and my dad ended up which car would be best for my brother and I. We went to the dealership looking for a good affordable car that we could both use and my dad ended up getting two because he was pleased with the price Charles was able to get us. He also did a fantastic job answering all of our questions and and made the whole process clear and simple for my dad. I would highly recommend the Northside Dealership for anyone looking for a new car and i would especially recommend asking for Charles Young because he does such a great job, he does not just try to sell you cars he actually gives you his honest opinion and and lets you decide whats best for you even if its something you can't find at his dealership. More

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I initially contacted Northside Ford because they were the only dealers around who had the car that I wanted to consider, a white 2013 Ford Explorer XLT. I was going to trade in my 2005 explorer and of c the only dealers around who had the car that I wanted to consider, a white 2013 Ford Explorer XLT. I was going to trade in my 2005 explorer and of course wanted the best price I could get for it. Well, the car that I wanted had just been sold to another buyer and there was a vehicle at the factory which I could wait for. This did not seem like a very good deal to me, but Charles seemed so caring and wanted to please my wife and I. Well we decided that we could wait a week for the new car to be shipped from the factory, rather than visiting another ford dealer, because of Charles' treatment of us. We initially balked at the price the dealer was going to give us for our car, so we came in with a counteroffer. Our counteroffer was denied but a dealer counteroffer which exceeded ours by $100, took us by surprise. Charles and David had talked it out and felt that was a fair price for our trade-in. Since we had to wait for our vehicle, we started looking at trade-in prices for our old car and found that an additional amount was deemed appropriate by a car buying agency. So we took this new price and went to Northside Ford. We met with Charles and he turned us over to Marc. We had some additional questions on our financing paperwork, which we had already signed, and each of the questions was answered to our satisfaction by a very professional individual named Marc. I then brought up the price we were receiving for our trade-in and Marc brought David in. They talked and accepted our new counteroffer, so that made us extremely happy. The day the vehicle arrived, we were chomping with anticipation. Charles called and told us the vehicle was ready for us and all he needed was for us to show up. We arrived at Northside Ford and the vehicle was primed and ready. Charles professionalism showed again as he ran us through the set up of the vehicle along with all its electronic gadgetry. We were completely satisfied with our experience at Northside Ford. We have never received better treatment from any dealerships in all of our car buying years (I am 68 and my wife is 70 years young). Thank you Northside Ford, Charles Young, Marcelo Marc Canlas, and David Digger Starnes for this wonderful experience, we can now see why you are the top dealer in San Antonio. More

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We went to Northside looking for a new family vehicle, and we left with new family friends in addition to a great deal, and great customer service. Mr. Charles Young went well above and beyond to find a v and we left with new family friends in addition to a great deal, and great customer service. Mr. Charles Young went well above and beyond to find a vehicle with exactly the right equipment for us. When we got close, Northside literally had the bells and whistles added to our vehicle, in the form of a Touchscreen Navigation, SYNC, and Back-up Cam. (not normally available on lower end 2013 Escape SE models) Their professionalism, no-pressure attitudes, and willingness to take the time to explain EVERYTHING to us made has earned them our repeat business, and I'm telling all my friends. More

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I was very happy with Charles Young, my wife was happy and if she is happy I am happy. She like her car and the way it handles. I will be recommending you to my friends. and if she is happy I am happy. She like her car and the way it handles. I will be recommending you to my friends. More

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This is the 3rd car we have purchased from Northside Ford. We have worked with Charles Young and David Starnes, both are great to work with. We have worked primarily with Charles, he is outstanding. Ford. We have worked with Charles Young and David Starnes, both are great to work with. We have worked primarily with Charles, he is outstanding. We bought a Escape on Monday and he spent an hour going over all the special features with us to make sure we understood what the car could do. He recommended we return in a couple days and sit down with him again, that the vehicle had so many features he couldn't cover them all at one time without overloading us. That was much appreciated. We got a great deal from them as we did the other 2 times. We will definitely go back to see Charles when it is time to replace our 2001 Ford Windstar. More

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Charles was not a pushy salesman, he simply presented the 2013 Ford Escape to me showing me all the features and offered me to do a test drive and I made my decision based on what I saw and the test drive. I 2013 Ford Escape to me showing me all the features and offered me to do a test drive and I made my decision based on what I saw and the test drive. I had a great experience dealing with him and I'd recommend him to anyone wanting to purchase a ford. More

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My overall experience at Northside Ford was excellent. Charles Young was personal, yet still professional on helping me find the right car. Mr. Young is the reason why I am giving 5 out of 5 for all the Charles Young was personal, yet still professional on helping me find the right car. Mr. Young is the reason why I am giving 5 out of 5 for all the categories on rating this dealership. He answered all my questions, and if he did not know the answers he would go out of his was to find out. Unlike other sales representatives, Mr. Young made sure I was getting the "bang for my buck" and was not pressuring me to buy any car that I was not sure of. I highly recommend any first time buyer to go visit Northside Ford and get Mr. Young to help you get your car. More

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Hands down the best experience I have had with making a new car purchase from a dealer. Mr. Young was fair, consice, and pleasant to work with during a process most people would deem not enjoyable. new car purchase from a dealer. Mr. Young was fair, consice, and pleasant to work with during a process most people would deem not enjoyable. More

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This is the fourth car we've purchased from Northside Ford in San Antonio. The first was bought around 1980 and we've come to Northside anytime we're in the market for a new car. Great people, great se Ford in San Antonio. The first was bought around 1980 and we've come to Northside anytime we're in the market for a new car. Great people, great service, excellent pricing. For our last two purchases we were assisted by Charles Young, who is amazingly helpful and professional. He takes a person pride in making sure that every step of the purchase process is done right, and goes out of his way to make sure we are satisfied. We would recommend Northside Ford to anyone in the market for a new car. There's no pressure, only staff that wants to help meet what you need. We are, and will remain,Northside Ford. In my opinion, the best dealer in San Antonio. More

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I had a very positive experience with Mr. Young. He was friendly, knowledgeable and very fair. Would absolutely work with him again in the future. friendly, knowledgeable and very fair. Would absolutely work with him again in the future. More

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