Charlie Miles | Page 2
Assistant Parts Manager
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
15 Reviews
Write a Review15 Reviews of Charlie Miles
March 11, 2026
The actual service group was excellent and I appreciated the loaner car. The AI generated answering system for the service department sounded exactly like a real person. Unfortunately I called two days in a the loaner car. The AI generated answering system for the service department sounded exactly like a real person. Unfortunately I called two days in a row but didn't get an appointment until I asked for a real person. 'Pam' asked if I would like a text message giving me an appointment to which I replied yes. That text never came. On the third day I got an appointment by asking for a real person. Not the type of system that makes you want to do business in the future. More
Other Employees Tagged: Charlie Miles
March 03, 2026
Devin was an understanding salesman and attentive to what we wanted. Adam was fabulous along with Travis. Excellent team! Highly recommended for honest hard working team! we wanted. Adam was fabulous along with Travis. Excellent team! Highly recommended for honest hard working team! More
Other Employees Tagged: Devin Sheldon, Cisco Lugo, Travis Battles, Adam Rodriguez, Amanda Bell , Travis Battles, Adam, & Devin
March 01, 2026
Service was excellent as always. and they know what they doing. They do their job very professional. and they know what they doing. They do their job very professional. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek, Jessica Goodale
February 27, 2026
The customer service was initially questionable but got better and I did feel like the employees were there to help me and cared about my issue. The dealership feels like a racket but Kevin and Charlie cam better and I did feel like the employees were there to help me and cared about my issue. The dealership feels like a racket but Kevin and Charlie came through in the clutch! More
Other Employees Tagged: Kevin Rafeek

