Charlie Miller
Charlie Miller at Mercedes-Benz of Silver Spring
Refer Me

Charlie Miller | Page 4

Portfolio & Sales Consultant

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

Contact Me
5.0
87 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

Specialties & Trainings

Over 15+ years in Mercedes-Benz, Audi & Porsche

5.0

87 Reviews

Write a Review

87 Reviews of Charlie Miller

July 30, 2020

Dealership Rating
Employee Rating

Charlie is a 1st class guy — excellent customer service and we are so happy with our new car. We will be back to see him for our next car purchase! More

by Katcav316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 31, 2020

Mercedes-Benz of Silver Spring responded

Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 30, 2020

Dealership Rating
Employee Rating

Charlie Miller Great service all around at the Mercedes Silver Spring location. Everyone went out of their way to make me feel like a valued customer. Charlie Miller More

by Stephanieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis

Jul 31, 2020

Mercedes-Benz of Silver Spring responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2020

Dealership Rating
Employee Rating

Great knowledge and friendly and trustworthy. In and out service. Ease of business was great. Trade in was done well and gave me top dollar. More

by Rwendler
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, Dorit Figueroa

Jul 31, 2020

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 30, 2020

Dealership Rating
Employee Rating

This is our third vehicle we got from the Silver spring Mercedes location and I couldn't be happier!! EXCELLENT service !! All five stars ✨very friendly and professional staff . They go the extra mile an More

by Ziera N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Nichols, Dorit Figueroa

Jul 31, 2020

Mercedes-Benz of Silver Spring responded

Ziera, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 25, 2020

Dealership Rating
Employee Rating

Poor excuse for a sales rep! I would give him a negative 1 if that was an option. I saw a 2017 S-550 certified Mercedes Benz on this website that I liked. I called the dealersh More

by mehdikod
Recommend Dealer
No
Jun 26, 2020

Mercedes-Benz of Silver Spring responded

Mehdikod, Thank you for taking the time to speak with our General Sales Manager, Keith Nichols. We again apologize for any lapse in communication you experienced. If we can be of any assistance in the future, please feel free to reach out to Keith at any time at 301-6799-4887 or knichols@mileone.com.

December 23, 2019

Dealership Rating
Employee Rating

Charlie Miller is not a Salesman, he is Your right hand man! For most of us shopping for a car is fun right up to the point of saying I will take it. After that the fun meter plummets and you just can't get ou More

by walt7
Customer Service
Price
Recommend Dealer
Yes
Jan 03, 2020

Mercedes-Benz of Silver Spring responded

Hello, Thank you for taking the time to share your wonder experience with Charlie at Mercedes-Benz of Silver Spring. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Enjoy your new ride!

November 26, 2019

Dealership Rating
Employee Rating

Customer Service Excellent customer service. Never pressured or rushed; Easygoing. Treated like family. Explained how to operate the vehicle. Showed us a good sele More

by Kjpb53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer

Nov 27, 2019

Mercedes-Benz of Silver Spring responded

Kjpb53, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2019

Dealership Rating
Employee Rating

For the best car buying experience of your life I’ve bought a lot of cars in my life but I’ve never had a fantastic experience like I had at Mercedes Benz of Silver Springs and Charles Miller their More

by HOWARD RAFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer

Nov 26, 2019

Mercedes-Benz of Silver Spring responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Howard. We set high expectations for ourselves and aim for 100% customer satisfaction so it’s gratifying to hear you had a great experience with us. Thank you so much for such a wonderful review; we are happy to pass along your comments to Charles Miller and the team and recognize their hard work and dedication! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Silver Spring

November 25, 2019

Dealership Rating
Employee Rating

Great Experience This is my first time buying a car by myself and Charlie Miller was my salesman. He was excellent in helping me with the entire process from start to More

by dovivian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darrell Fenton, Brad Fischer

Nov 26, 2019

Mercedes-Benz of Silver Spring responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Dovivian. Thank you so much for such a wonderful review; we are happy to pass along your comments to Charlie Miller and recognize his hard work and dedication! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Congratulations on your new car! Have a great day!

October 18, 2019

Dealership Rating
Employee Rating

Beyond expectations OMG! where do I start? when I came to the dealership I did not know that I would be walking out with exactly what I wanted plus working with Charlie a More

by ashley7805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa

Oct 21, 2019

Mercedes-Benz of Silver Spring responded

Ashley, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

...
4
...

Dealership Inventory (190 Vehicles)

new 2024 Mercedes-Benz GLS 450 car, priced at $95,895
2024 Mercedes-Benz GLS 450
new
Polar White exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz AMG GLE 63 car, priced at $141,325
2024 Mercedes-Benz AMG GLE 63
new
Obsidian Black exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz CLA 250 car, priced at $40,900
2023 Mercedes-Benz CLA 250
used
Mountain Gray Metallic exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz GLE 350 car, priced at $61,900
2024 Mercedes-Benz GLE 350
used
Polar White exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz EQE 350 car, priced at $84,800
2024 Mercedes-Benz EQE 350
new
Alpine exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz GLE 450 car, priced at $85,765
2024 Mercedes-Benz GLE 450
new
Alpine exterior
Automatic
All-wheel Drive