Charlie Odden | Page 3

Bought a used 2016 f150. i noticed several issues with vehicle. Drive line vibration, door lock,windshield, steering alinement,tailgate handle.they took care of every problem i noticed several issues with vehicle. Drive line vibration, door lock,windshield, steering alinement,tailgate handle.they took care of every problem.also gave me a rental car. Great dealership.i been with for over thirty years.great place to buy new or used. Also fantastic service department More

by bkonsor Verified Customer Verified Customer

Print

Bought a used truck from North Country. Overall a good experience. Only received 1 key for the vehicle and when I stopped in to pick up the license plates I said something to the gentleman Overall a good experience. Only received 1 key for the vehicle and when I stopped in to pick up the license plates I said something to the gentleman at the parts counter.He arranged for me to receive a second key fob. Truck did not have a front license plate bracket but the part was ordered and waiting for it to arrive. Thanks to Charlie in service for programming key and working on fix for License Plate bracket More

by BBANGEN62 Verified Customer Verified Customer

Print

Really easy and fun to work with. No one was pushy to purchase the vehicle and I highly recommend anyone buying a vehicle to check these guys out! No one was pushy to purchase the vehicle and I highly recommend anyone buying a vehicle to check these guys out! More

by loganlinn Verified Customer Verified Customer

Print

When I picked up my car from the dealership, my low tire pressure light was on and now the tire doesn't hold air for a long time. Not sure what happened pressure light was on and now the tire doesn't hold air for a long time. Not sure what happened More

by MPITRA Verified Customer Verified Customer

Print

Sales Associate Jared was fantastic! Answered all of our questions. Was very patient and was very accommodating. questions. Was very patient and was very accommodating. More

by TERIDICUS Verified Customer Verified Customer

Print

Our salesman (Dee Coghill) is great to work with. Makes the buying process easy and comfortable. I would highly recommend him and North Country Ford. the buying process easy and comfortable. I would highly recommend him and North Country Ford. More

by GILLISPIE99 Verified Customer Verified Customer

Print

I have bought four vehicles from this dealership and Geoffrey Knapp is my sales guy. He is the only reason I keep coming back. Not that any other department doesn't do a good job, but Geoffrey is knowle Geoffrey Knapp is my sales guy. He is the only reason I keep coming back. Not that any other department doesn't do a good job, but Geoffrey is knowledgeable and easy to work with. I would recommend North Country Ford! More

by HEDDINGJ Verified Customer Verified Customer

Print

Second new vehicle I’ve bought from here. Zach has always been my go to salesman. I can tell he doesn’t force people to buy and helps them understand the market and feel great about there new purchase. been my go to salesman. I can tell he doesn’t force people to buy and helps them understand the market and feel great about there new purchase. More

by TYLER_COLE07 Verified Customer Verified Customer

Print

Rick Leyse is an absolute joy to work with. I bought my 16th car from him this week. Charlie from Service also a 10. This is a 10 Star Team. 16th car from him this week. Charlie from Service also a 10. This is a 10 Star Team. More

by curtspanier Verified Customer Verified Customer

Print

I purchased a 2017 Mustang GT, my sales rep was Mark Tallarico.. He promised to replace my center vent and told me it would be in a few weeks, it took 8 months before that vent was replace in the mean t Tallarico.. He promised to replace my center vent and told me it would be in a few weeks, it took 8 months before that vent was replace in the mean time this car has been nothing less than an nightmare. The ford sync spoke German and that required 8 months of being in the shop. When I did get the car back more issues. My dual climate does not work, my air only blows front vents and defrost.. blowing air at the feet is MIA 🙄.. What disappointing is that I walk by Mark Tallarico numerous times while the lemon he sold me was being fixed. He did not acknowledge or appear to even know me less than 2 days after the purchase..My calls and Text to him were ignored.. While at the shop my car obtain numerous dents and damageems on the exterior.. although they did fix it. I feel like the service department is subpar at best. These technicians don't give a crap about my car. Every loaner vehicle that I have been given by them has been a mess.. they don't clean their loaner vehicles.. I have driven over 5 from them while my car has been in service for 8 months. All a mess like they just got it return and handed me the key. One day I stop by to swap out the loaner they provided me because it was ticking when I turned on the heat. I stop by my vehicle to look at it, come to find out my truck was left wide open and windows were rolled down about an inch.. this was the morning before a big evening snow storm. I had to inform my service advisor of it. Imagine if I wasn't there that day. On a positive note, My service advisor Brent has been nothing but a professional.. Keeping me in the loop about the repairs etc. Nice guy. I feel like I made a friend. Also Matt from management has also been a wonder to work with. True professionals.. All and all my experience at North Country Ford had been nothing less than a total disaster minus Brent and Matt. I have upcoming service to get the exterior dings fix, the dual climate and air issue address.. I am praying it will not take another 8 months as in the time I have own it for 9 months. 8 of them have been spent in the repair lot. I would love to hear back from the GM and sit down and have this discussion with him or her. More

Print