Charlie Smith
Charlie Smith at Kenny Ross Subaru

Charlie Smith

Finance Manager

Kenny Ross Subaru

11299 Lincoln Hwy
North Huntingdon, PA 15642

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4.9
90 Reviews
4.9

90 Reviews

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90 Reviews of Charlie Smith

October 12, 2025

Dealership Rating
Employee Rating

They were super great helping me get into a car, very proficient!! There cars are reasonable and so friendly. From drinks to treats, i recommend them 100% ill be a customer for life !! Thanks Adam and Ch More

by ROBINHAMILTON0625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Martin

October 08, 2025

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It’s the best dealership around. There’s an excellent team here, from service to finance to sales. Christina was very friendly and helpful, and sold me a beautiful new Ascent. Charli More

by STEPHEN.BOONE.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2025

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 06, 2025

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Employee Rating

Wait time was too long. We had made a 2 pm appt to purchase the car. It took over 3 hours til we drove out of the dealership. Damian was great. It would have been helpfu More

by Cindy
Recommend Dealer
Yes
Oct 09, 2025

Kenny Ross Subaru responded

Cindy. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 05, 2025

Dealership Rating
Employee Rating

Thank you to everyone involved. Steve, Jessie, and Charlie. All around easy and painless experience. More

by BONIFAZI69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Gregio, Jessie Keeney

Oct 09, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 30, 2025

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Had a minor issue with the check engine light and just pulled in and was immediately taken care of! Outstanding attention in customer service! More

by JAYCGIFFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 16, 2025

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Very accommodating, courteous, and professional dealership. Bryan Hastings is very thorough and expeditious getting the vehicle in and out. More

by JAYCGIFFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 14, 2025

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Employee Rating

Great service hospitality good just a long wait waiting on car now to get maintenance More

by taylorts1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: JB Lynn

Jul 14, 2025

Kenny Ross Subaru responded

Hello! My name is Brian. I am the new Service Manager here at Kenny Ross Subaru. I apologize the wait was long on your last visit. I would love to talk to you and see how we can fix this issue going forward so you will continue to have your vehicle serviced here. Please email me or call at the numbers below. Again, I do sincerely apologize for the inconvenience and look forward to hearing from you! Thank you! Brian Bates Kenny Ross Subaru bbates@kennyross.com 724-359-2048

Jul 15, 2025

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 11, 2025

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Employee Rating

The customer service has always been immaculate I never feel pressured to do anything there everyone does there job exceptionally well and I always get the best advice and help with my vehicle More

by HUNTEROHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 04, 2025

Dealership Rating
Employee Rating

Bora and Lauren were wonderful and went above and beyond. Always made me feel at ease with my decision and went out of their way to make the deal happen. More

by maureen.rodman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2025

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 04, 2025

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Employee Rating

Great people and great service A+++++. I would recommend buying a car hear to anyone looking for a Subaru vehicle More

by MEGA68DETH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Harris, JB Lynn

Jul 09, 2025

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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