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Charlie Topping
Charlie Topping at Norm Reeves Toyota Dallas

Charlie Topping

Parts Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
6 Reviews
4.5

6 Reviews

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6 Reviews of Charlie Topping

October 13, 2025

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Employee Rating

Shelly cares deeply, is intentional in all she does, exceeds expectations, and is truly vital. More

by Jesse Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, LaTris Price

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Oct 13, 2025

Norm Reeves Toyota Dallas responded

Jesse., Thank you for your awesome feedback! We're glad Shelly made you feel at home, and we look forward to seeing you again. Take care! - Norm Reeves Toyota Dallas

September 05, 2025

Dealership Rating
Employee Rating

Attention to detail with this dealership. Been to a few Toyota dealers and this was my favorite so far. Really friendly staff everywhere you look. Parts desk was also very helpful and info More

by MADTUNDRA06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Izzy Ramirez, Isidro Ramirez, Alex Doyle

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Sep 06, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 21, 2025

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Employee Rating

I've bought my family family's cars here for a few years now, they've always taken good care of me and the cars.. Service and repairs. It's also a great place for parts when I've needed them. More

by Roald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena, Edwin Aguilar, Harveen Toor

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Jul 21, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 19, 2025

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Employee Rating

Made buying a car very easy. I am glad to find kind people who didn’t feel like they were taking advantage of people. More

by tavenaboo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antoni Santana , Andres Escobar

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Jul 19, 2025

Norm Reeves Toyota Dallas responded

Thank you for trusting Norm Reeves Toyota Dallas with your business and for sharing your kind words about our team! Safe travels!

June 20, 2025

Dealership Rating
Employee Rating

Honest assessment of the issues found during maintenance check and reasonable prices for the fixes More

by ssage21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marin, Maria Lopez, Sergio Leyva

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Jun 20, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 26, 2025

Dealership Rating
Employee Rating

The transition from Cowboy to Norm Reeves has been smooth. I appreciate the seamless transition and same familiar faces. I appreciate the updates in technology used to checkin customers and the new no More

by CMatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena, Harveen Toor

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Mar 27, 2025

Norm Reeves Toyota Dallas responded

We're glad to hear that the transition has been smooth for you at Norm Reeves Toyota Dallas! It's great to know you're enjoying the updated technology and familiar faces. Thanks for sharing your experience with us!

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