Chase Murphy | Page 6

Would buy from again! Chase was very helpful from the beginning!! I reached out via email and he promptly responded and our communication continued as such. He was able to Chase was very helpful from the beginning!! I reached out via email and he promptly responded and our communication continued as such. He was able to work with us to ensure we were at a price that we were comfortable spending! I would definitely do business with him again if/when the need arises! More

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Great!! I been looking for a 2017 Honda Civic Hatchback for a long time and no dealer would work with me on the price, until I went to Royal Automotive. Ask f I been looking for a 2017 Honda Civic Hatchback for a long time and no dealer would work with me on the price, until I went to Royal Automotive. Ask for Chase Murphy. He helped me get exactly what I wanted for the price I wanted. He made this experience smooth and easy. I recommend going down to Royal and giving them a chance to show you what they can do for you!! Thanks Royal Automotive and Chase Murphy!! More

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Very easy and smooth purchase. Top notch people Chase and Micah made buying this truck so smooth. Great experience not like other dealers. Chase took care of me from start to finish and made sure al Chase and Micah made buying this truck so smooth. Great experience not like other dealers. Chase took care of me from start to finish and made sure all my questions were answered. Best buying experience I've ever had. Thank you guys More

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Sequoia Success Chase listened to my wants & needs & made it happen. He made purchasing a vehicle a wonderful experience as well as the rest of the staff I encountere Chase listened to my wants & needs & made it happen. He made purchasing a vehicle a wonderful experience as well as the rest of the staff I encountered at Royal. I'm usually not one to leave a review, good or bad, but I am so pleased with my experience at Royal that I had to give credit to Chase & the staff for making this an easy, exciting process. More

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Purchased a 2012 Nissan Quest! A wonderful experience! Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me what car sales should be at all dealerships. Previous dealerships I have worked with fall short in comparison to Royal Automotive. First, let me start by saying that Chase Murphy did not hesitate to treat me the way that I want to be treated as a consumer. Chase did not hesitate to tell me what the appraisal value was for my car, nor did he hesitate to tell me what the bottom line price was for the vehicle I was interested in. Depending on the dealership, acquiring these two numbers can be like pulling teeth from a child who has not been sedated. Second, Chase Murphy appraised my vehicle $2,000 more than the dealership that I elected not to do business with. I know the value of my trade in before I even step foot in the dealership, So I already knew that the previous dealership appraised my vehicle $1500 below the minimum price they could have appraised my vehicle for. However, Chase gave me the maximum amount I could have received for my vehicle; by doing this, Chase immediately built trust very early on in the sales process. It was at this point, I knew I would finalize the deal with Royal Automotive. Third, not once during the sale did I feel like information was being withheld from me, nor did I feel like I was being lied to, nor did I feel like I was being ripped off. I felt confident about my salesperson (Chase Murphy), I felt confident with the Manager who helped with the deal (Micah Murphy), and I feel confident to do business with Royal Automotive the next time I need a vehicle. I'd also like to give a shout out to David Thomas who offered a helping hand on several occasions with my 2 year old daughter and my 11 month old daughter, even though he was not involved in the sale. This was just icing on the cake to make us all feel like we were at home. Lastly, I am not one to usually leave a review, whether it be positive or negative; however, the service with Royal Automotive was so exceptional that I felt compelled, no obligated, to leave a review. Royal Automotive embodies honesty and integrity, and they are one of the few dealerships left that still conducts business ethically. Royal Automotive will do what they can to maximize your trade in, and they will work with you in finding a vehicle that is suitable for you and your family. Honestly, I am astonished at the service I received from Royal Automotive. I'd like to end this review with a statement that Micah Murphy made to me in response to my satisfaction: "I just want to sell cars in the same way I would like to buy a car." Listen, if you are looking to by a car. check out inventory on Royal Automotive, and if they have a car you are interested in, then give them a chance. I promise, you will not be disappointed. More

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My Experience My Sales Representative "Chase Murphy" was very polite and professional. He was attentive to my Needs and Concerns. I was walked through every step ab My Sales Representative "Chase Murphy" was very polite and professional. He was attentive to my Needs and Concerns. I was walked through every step about warranties and criteria of my truck. Six day later I drove from Montgomery and the Deal was closed. Great Experience and I would Recommend Royal Automotive to all my family and friends. More

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As always, superb customer service! All of the employees I have dealt with at Royal are always helpful, professional and eager to please. However, Chase Murphy found me me the pre-owned All of the employees I have dealt with at Royal are always helpful, professional and eager to please. However, Chase Murphy found me me the pre-owned car I wanted at the price I was willing to pay. This is not the first vehicle I have purchased from him and he invariably finds me what I am looking for. I cannot give him a recommendation high enough. More

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Chase was great to deal with. the process only took about 30 minutes. They showed me multiple vehicles and it was quick and sincere. overall a great experi was great to deal with. the process only took about 30 minutes. They showed me multiple vehicles and it was quick and sincere. overall a great experience and will recommend to others. More

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"Mamas New Ride" I had a very pleasurable experience purchasing my new truck at Royal Automotive. Chase specially was very helpful, thoughtful and displayed true pati I had a very pleasurable experience purchasing my new truck at Royal Automotive. Chase specially was very helpful, thoughtful and displayed true patience from the time I walked in the door. He was more than accommodating with my concerns and fixed any issue I had. Thanks so much Chase! More

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New Truck Great Experience with Royal Automotive! It took me a month to decide on the truck that I ended up purchasing from Royal. I visited the dealership 5 or Great Experience with Royal Automotive! It took me a month to decide on the truck that I ended up purchasing from Royal. I visited the dealership 5 or 6 times over the course of the month and Chase was always willing to talk with me about the truck and let me test drive it a number of times before I decided to buy. Thanks Chase! More

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