Chayse Fuller | Page 10

We had a HORRIBLE experience at Tameron Hyundai. We came in with my NIGHTMARE of 2019 Hyundai Tucson (if you haven’t looked into the issues that car has I encourage you - that car is a joke and the We came in with my NIGHTMARE of 2019 Hyundai Tucson (if you haven’t looked into the issues that car has I encourage you - that car is a joke and they know it - we were in the beginning stages of engine failure number TWO and catalytic converter change number THREE) to have it - as instructed by Hyundai corporate (car is out of warranty but I strongly believe they should stand by this xxxx car that’s less than 5 years old) - As soon as we pull in the service manager shuts down any hope we have of them submitting a claim to Hyundai and tells us it’s all on us for repairs. He then encourages us to get an estimate of my cars worth and see about getting into something else. At this juncture we didn’t know what to do. We go to the waiting room and he advises us to sit here and wait until he can get us a salesman to go look at cars. We waited a good 30 minutes for someone to come out for us. She comes out, and is friendly and shows us 2 different cars which takes up another good 30-45 minutes. Meanwhile we’ve still heard nothing about our cars value which is the whole purpose we came inside and sat down. After looking at those two cars we had to ask for the estimate of our cars value. My 2019 Hyundai Tucson with 120,000 miles was worth $2,000 to them….. we were just totally speechless. The lack of worth is all thanks to their company and their crap cars. We told them all the MANY things we’ve had to deal with this dumb car through my years of having it and here I am the consumer that’s just left to deal with it all. So my experience with Hyundai was paying roughly $20,000 for a hunk of GARBAGE that had constant issues even AFTER an entire engine swap. Then the company offers me a JOKE of an offer, that was such a slap in the face. Not to mention the sales manager comes over and prettily offers our payout of $3000 instead if we’d buy a car….. this place is a JOKE. The sales people are worried about making a sale and that’s IT. This place is slimmy and gross just like the rest of these greedy dealerships. Honestly Hyundai itself has turned into such a JOKE. I would NOT waste my time at this dealership and I would DEFINITELY not waste my time with a Hyundai. Also incase anyone’s looking, I’ll go ahead and plug Echo Park Birmingham. They have me over QUADRUPLE that offer AND sold me an amazing TOYOTA, with zero pressure to buy and lots of friendly faces. I can’t sing Echo Parks Praises enough. Whatever you do, just don’t buy Hyundai. More

by TAYLOR P Verified Customer Verified Customer

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Tameron Hyundai customer service and customer friendly approach is priceless. I was greeted with humility and left feeling appreciated. The confidence in sales and transparency was pleasant. approach is priceless. I was greeted with humility and left feeling appreciated. The confidence in sales and transparency was pleasant. More

by CAREERHEIGHTSLLC Verified Customer Verified Customer

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Great team. Very clean. Good service team. Good accommodations while waiting. Definitely recommend to anyone looking for a great car and great service experience Very clean. Good service team. Good accommodations while waiting. Definitely recommend to anyone looking for a great car and great service experience. More

by ccallari Verified Customer Verified Customer

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James was great and my wife loves her car. He answered all questions and was very patient. He answered all questions and was very patient. More

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Matt Johnson made purchasing my new to me car buying experience easy and enjoyable. He made sure I got the vehicle I wanted with the features I wanted on it. I would highly recommend Matt to anyone l experience easy and enjoyable. He made sure I got the vehicle I wanted with the features I wanted on it. I would highly recommend Matt to anyone looking to purchase a car. The other guys I dealt with were great to work with as well (Chayse and Xavier). More

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We had a great experience. James was knowledgeable, patient and kind. He knew the answer to every question and guided us through the process. Chayse was also knowledgeable and James was knowledgeable, patient and kind. He knew the answer to every question and guided us through the process. Chayse was also knowledgeable and great!! More

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We purchased 2 new vehicles last year. Both purchases were smooth. All service appointments have been A++ so far! Both purchases were smooth. All service appointments have been A++ so far! More

by SHARITRAWICK Verified Customer Verified Customer

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I had a deeply frustrating experience at Tameron Hyundai. I visited on July 12th, found a Nissan, and clearly communicated to salesman Matthew Johnson that I had a pre-approved loan and did not want to finan I visited on July 12th, found a Nissan, and clearly communicated to salesman Matthew Johnson that I had a pre-approved loan and did not want to finance through anyone else. Despite this, when I returned to finalize the purchase on July 15th, I was kept waiting for hours and ended up with a higher APR than expected. To my dismay, I later discovered that the dealership used a different bank, not my pre-approved lender, resulting in a much higher interest rate. This lack of honesty and transparency is especially troubling in today's tough financial climate, where trust is crucial for large purchases. I attempted to resolve the issue, including canceling gap insurance and repeatedly contacting manager Chayse Fuller, who failed to respond. Despite promises from other staff, my calls and emails were ignored, and the situation remained unresolved for weeks. After refinancing with the correct bank at a lower rate, the dealership committed to refunding the amount paid for the gap insurance. However, despite this commitment, the refund has still not been processed. The overall experience of poor communication and dishonesty has been deeply disappointing. I would not recommend Tameron Hyundai based on my experience. More

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After an very good service department experience here at Tameron with Mr. Austin, we decided to buy our second Hyundai from them. Working with Matt Johnson and the team was nothing short of a great experien Tameron with Mr. Austin, we decided to buy our second Hyundai from them. Working with Matt Johnson and the team was nothing short of a great experience. They operated in a friendly, professional and timely manner without being overbearing or pushy. They made the car buying purchase enjoyable and one we are happy to recommend to others. More

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Everyone we dealt with was respectful and pleasant. Everyone worked to make us comfortable. It was a little difficult getting some details. Everyone worked to make us comfortable. It was a little difficult getting some details. More

by GENEJUDY Verified Customer Verified Customer

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