Chege Maina | Page 26

Excellent service Very Friendly and Helpful ! I didn’t go to lease I wanted to buy a car however Chege my sales person explain how leasing could benefit me as far as w Very Friendly and Helpful ! I didn’t go to lease I wanted to buy a car however Chege my sales person explain how leasing could benefit me as far as what type of Monthly payment I was willing to pay. He made it happen, I’m happy with my New car and my payment plan . Thanks Jackson Acura More

by Farah Verified Customer Verified Customer

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First experience much better Recently purchased my second CPO vehicle from Jackson Acura - if this was my first experience with the dealership, I would certainly not go back. Sal Recently purchased my second CPO vehicle from Jackson Acura - if this was my first experience with the dealership, I would certainly not go back. Sales person knew I was coming in to by the vehicle, yet did not have everything ready when I showed up, which led to a rushed transaction as we both were trying to get to our next appointments. I was initially provided 1 working key fob. As I was leaving, the sales manager gave me another key fob which was not for my vehicle. I was told that I needed to bring the vehicle back to service and they would cut the key and program the remote. About a week later I came back to get the key fob programmed. Service agent told me that the key fob was broken and unable to be programmed for my vehicle. He said he ordered another one and I could come back (again!) to have the new key fob programmed. I asked about the possibility of having key fob that was programmed for a different car (I can't imagine how many key fobs a dealer of this size has in house) programmed for my car, and then when the new key fob came in, it could be programmed for whatever vehicle donated their key fob to me. Service agent told me they could not do that??? So now I need to spend another couple hours of my time to take care of something that should have been handled at the time of the sale - my bad for completing the transaction without everything being in order. I will say that my first CPO purchase (6.5 years ago) and use of the service department was outstanding, which is why I returned for this vehicle. More

by 2011tsx Verified Customer Verified Customer

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Knowledge and Professionalism at Jackson Acura It was a pleasure working with the people at Jackson Acura. Their expertise made my transaction easy and seamless. I had researched the It was a pleasure working with the people at Jackson Acura. Their expertise made my transaction easy and seamless. I had researched the vehicle, and knew what I wanted, and they had it in inventory More

by downesjoyce Verified Customer Verified Customer

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Great staff, no games Sales and BO staff were courteous and honest; got a great deal on the purchase & trade in and got it done quickly. Great experience, would consider pu Sales and BO staff were courteous and honest; got a great deal on the purchase & trade in and got it done quickly. Great experience, would consider purchasing from them again. More

by matthews.andrewc Verified Customer Verified Customer

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Just a great experience Felt welcome, great staff as well...Sale rep Chege is great, provided very excellence service....just a great visit and very happy to leave with my Je Felt welcome, great staff as well...Sale rep Chege is great, provided very excellence service....just a great visit and very happy to leave with my Jeep..... More

by morel.88 Verified Customer Verified Customer

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Very happy new car buyer We bought a certified pre-owned RL from Jackson Acura several years ago and had a great experience. Last week, we decided to get a new 2019 MDX. Once We bought a certified pre-owned RL from Jackson Acura several years ago and had a great experience. Last week, we decided to get a new 2019 MDX. Once again, everything in the experience was outstanding. I will continue to recommend Jackson Acura to our family and friends (and even strangers if I have the chance). CM in Sales, Mike in Management, and Kelly in Finance all worked hard to insure we were completely satisfied. More

by jbryant1000 Verified Customer Verified Customer

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Great salesman, good price on car My salesman was terrific. No high pressure tactics, honest and up front. He even made sure the car had a full tank and put in new mats as the used car My salesman was terrific. No high pressure tactics, honest and up front. He even made sure the car had a full tank and put in new mats as the used car did not have any mats. More

by Buyer362 Verified Customer Verified Customer

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Great experience! This experience was by far the easiest we have ever had buying a car. Our sales person Chege was great to deal with and very knowledgeable. Service la This experience was by far the easiest we have ever had buying a car. Our sales person Chege was great to deal with and very knowledgeable. Service lady Yvonne was very friendly and made us feel so welcome! We absolutely love our new Acura! More

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Purchase of A Certified Acura RDX Just purchased my 2nd Acura from Jackson Acura. My experience and dealing were very positive in terms of sales professionalism, service, and transpar Just purchased my 2nd Acura from Jackson Acura. My experience and dealing were very positive in terms of sales professionalism, service, and transparency. CM, Kelly were highly attentive to my needs and provided a positive experience. Having also experienced their Service dept (Yvonne and team) for my wife's current Acura, I would recommend Jackson Acura for those looking to purchase a new or used vehicle.. i.e Acura of course. I look forward to servicing both my Acura's! More

by annssd Verified Customer Verified Customer

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There's no other words that I can say but excellent. I must say my experience with Acura dealership was excellent. The salesman was very helpful and saw that needs was met. I went away with a Acura MDX a I must say my experience with Acura dealership was excellent. The salesman was very helpful and saw that needs was met. I went away with a Acura MDX appreciate the help that he gave me the transaction went very well and I thank him. More

by haydada Verified Customer Verified Customer

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