Chelsea Norton
Chelsea Norton at Nucar Nissan of Allentown

Chelsea Norton | Page 15

Warranty Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
249 Reviews
not yet
rated

249 Reviews

Write a Review

249 Reviews of Chelsea Norton

March 20, 2022

Dealership Rating
Employee Rating

Great, friendly, Bad service hours, no appointments on Saturday. Have to be in line 1 1/2 hours early on Saturday morning. No later afternoon appointments on weekday for people who work.. More

by ASIGLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Mar 25, 2022

Nucar Nissan of Allentown responded

Thank you for your feedback and for giving us 5-stars! We strive to provide excellent service and understand that you were disappointed with your wait time. We understand your frustration and hope you’ll give us another opportunity in the future to make this up to you. Feel free to reach out to our General Manager, Ron Carl, at 484-223-0554 with any additional feedback. Thank you again.

March 17, 2022

Dealership Rating
Employee Rating

Clean environment, friendly, welcoming, overall good service, plus they got complimentary coffee tea or whatever you drink while you waiting great customer service More

by TOREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Nucar Nissan of Allentown responded

Thank you for the great review! We're so glad to have provided you with an enjoyable service experience. We look forward to seeing you again soon!

March 06, 2022

Dealership Rating
Employee Rating

very good company to deal with, no issues and very friendly fun folks. in .i almost want to break something so i could take it in to be fixed. haha More

by JSGENTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Nucar Nissan of Allentown responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

March 05, 2022

Dealership Rating
Employee Rating

Always great service and friendly employees. I like the first come first serve service. I would recommend them to anyone and I do More

by KCGIRL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Nucar Nissan of Allentown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2022

Dealership Rating
Employee Rating

The associates were very professional and Knowledgeable with explaining the problem with the vehicle and explaining what they had to do to fix the problem and they did in timely manner thanks More

by CLARKS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Feb 25, 2022

Nucar Nissan of Allentown responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2022

Dealership Rating
Employee Rating

They exceeded my expectations of easily scheduling an appointment getting me in promptly and getting the work done efficiently. More

by camfield7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Feb 21, 2022

Nucar Nissan of Allentown responded

Thank you for your positive feedback! We are glad to hear that you had such a great experience with us during your last visit, and we hope to see you back soon.

February 14, 2022

Dealership Rating
Employee Rating

This place is horrible to deal with. ..after our bad experience when we got the car ( see my other review) now I'm trying to get service scheduled for it and its not any better...I cannot More

by vinte23
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 16, 2022

Nucar Nissan of Allentown responded

Hi there – we appreciate you for taking the time to leave us a review. We are saddened to hear that your experience hasn’t been great. Here at Rothrock Motor Sales, we strive for an excellent customer experience. With that said, we would like to learn more about your experience, so we may work together to find an appropriate resolution. Please feel free to reach out to our General Manager, Ron Carl, at 484-223-0554.

Feb 22, 2022

vinte23 responded

FYI...that "free" inspection that I mentioned is not really free...they give you a free state inspection, but they charge $50 for the emission part...I do not think I need to mention this at this point, but I will not go to this place ever again.

February 08, 2022

Dealership Rating
Employee Rating

I made an appointment for Jeep service for ONE THING. I dropped my Jeep off the evening before. I get a call AT THE END OF THE DAY the day of my appointment for them to tell me the part they need (THAT ONE More

by CADEN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 10, 2022

Nucar Nissan of Allentown responded

Hi there – thank you for sharing your candid feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please reach out to our General Manager, Ron Carl, at 484-223-0554 at your earliest convenience. Thank you again.

February 05, 2022

Dealership Rating
Employee Rating

Service rep was very pleasant. For drop in oil changes can maybe make process quicker if possible or only do scheduled More

by DEGEROLAMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Nucar Nissan of Allentown responded

Thank you for this feedback! We're always open to hear how we can make your next visit better. We appreciate you!

January 28, 2022

Dealership Rating
Employee Rating

Excellent service by Mario and his staff I have been coming here for over 30 years and never a problem More

by b.christman0913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Nucar Nissan of Allentown responded

Thank you for your wonderful feedback! It's always a joy working with you, and we know that Mario and our service team look forward to providing you with excellent service. We appreciate your continued business with us!

Jan 28, 2022

b.christman0913 responded

Thank you for your excellence service

Feb 01, 2022

b.christman0913 responded

Keep up the great service

...
15
...

Dealership Inventory (278 Vehicles)

new 2027 Nissan Kicks car, priced at $32,934
2027 Nissan Kicks
new
Aspen White TriCoat / Super Black Two-tone exterior
Unknown
All-wheel Drive
used 2026 INFINITI QX60 car, priced at $47,031
2026 INFINITI QX60
used
Gray exterior
Automatic
All-wheel Drive
used 2024 MINI Countryman car, priced at $26,147
2024 MINI Countryman
used
Silver exterior
Automatic
All-wheel Drive
new 2026 Nissan Rogue car, priced at $39,565
2026 Nissan Rogue
new
Everest White Pearl TriCoat / Super Black Two-tone exterior
Unknown
All-wheel Drive
new 2026 Nissan Rogue Plug-In Hybrid car, priced at $39,410
2026 Nissan Rogue Plug-In Hybrid
new
White exterior
Automatic
All-wheel Drive
new 2027 Nissan Kicks car, priced at $32,030
2027 Nissan Kicks
new
Super Black exterior
Unknown
All-wheel Drive