Chelsea Norton
Chelsea Norton at Nucar Nissan of Allentown

Chelsea Norton | Page 16

Warranty Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
249 Reviews
not yet
rated

249 Reviews

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249 Reviews of Chelsea Norton

January 24, 2022

Dealership Rating
Employee Rating

All is good, all people are friendly in Roth rock Nissan, but now we have to pay for diagnostic. More

by sergeysgranit@gmail.com
Customer Service
Recommend Dealer
Yes
Jan 25, 2022

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know how we did! Without reviews like yours, we would not know where our dealership needs improvements. Please don't hesitate to reach out if there is anything more we can do for you!

January 15, 2022

Dealership Rating
Employee Rating

Quick and knowledgeable. Solid service everything I have gone there from oil change, inspection or replacement parts. More

by Sean O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Nucar Nissan of Allentown responded

We're glad to see your experience with us was worth 5 stars! It's great to hear that you were provided with an excellent experience by our service team! We appreciate your business and look forward to seeing you on your next visit!

January 11, 2022

Dealership Rating
Employee Rating

I couldn’t be more dissatisfied with the service provided by the dealer. I truly regret purchasing a vehicle from them.They never answer any of my phone calls never respond to any of my voicemails and when I More

by MCAST3092
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 12, 2022

Nucar Nissan of Allentown responded

Hi there – thank you for sharing your experience with our dealership. It is unfortunate to hear your experience was less than stellar. Here at Rothrock Motor Sales, we strive for an excellent customer experience. With that said, we would like to learn more about your visit and find a resolution. Please reach out to our General Manager, Ron Carl, at 484-223-0554 at your convenience. Please know we value your business and we hope to hear from you soon.

January 04, 2022

Dealership Rating
Employee Rating

Great service and good people, they understand the issue and help in every way they can. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Jan 06, 2022

Nucar Nissan of Allentown responded

Thank you for the kind words, Tony! Please let us know if there is anything else we can do for you!

December 31, 2021

Dealership Rating
Employee Rating

Excellent service, dropped my truck off and came back for it, everything was good to go and they even washed it! The little clean up definitely is a nice touch! More

by CRAZYD11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Nucar Nissan of Allentown responded

Thank you for the great review! We're delighted to hear how pleased you were with your service visit. We are proud to have provided you with an excellent experience. Thank you for choosing us and please come see us again soon!

November 27, 2021

Dealership Rating
Employee Rating

Great salesman Brenden and Sales manager Anthony. Service department was also excellent I would recommend them More

by GPOTH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Nucar Nissan of Allentown responded

Thank you for your recommendation and positive feedback about your recent experience with us. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Brenden, Anthony, and our Service Department. We appreciate your business and hope you come back to see us again soon!

November 21, 2021

Dealership Rating
Employee Rating

Sales staff were great. Timely service is a challenge. And still have unanswered questions about Uconnect other features. Manager reached out, I called back and got voicemail. Haven't heard back from week More

by csfinnerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 23, 2021

Nucar Nissan of Allentown responded

Hi there- thank you for your honest feedback of your experience with us. While we are happy to hear your sales experience was pleasant, we are disappointed to read that your recent service visit missed the mark. We understand your frustration and request that you reach out to General Manager, Ron Carl, at 484-223-0554 so that we can gather more details about your time with us. Please know that we value your business and happiness with us, and look forward to hearing from you soon. Thank you.

Nov 27, 2021

csfinnerty responded

My results were based on an experience I had there quite some time ago. I received an email to take a survey and did so. I received a similar response to the one I just received here and DID eventually follow the instructions to call the service manager. I left a VM with my information and never heard back.

October 28, 2021

Dealership Rating
Employee Rating

Fast, nice help. Super clean area. Coffee is nice, especially when you come in early. More

by Theresa Corcoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Nucar Nissan of Allentown responded

Thanks for leaving us these kind words, Theresa! We hope the team can help you again soon!

October 17, 2021

Dealership Rating
Employee Rating

They have taken care of my vehicles for almost 35 years. That should say a lot More

by rrhillrobcomm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg David, Charlene Kratzer, Mario Sessanta , Ansar Rahim

Oct 19, 2021

Nucar Nissan of Allentown responded

Thank you so much for the wonderful rating! We unconditionally guarantee our service and strive to exceed your expectations on every visit. We truly appreciate your business and your continued loyalty, and look forward to seeing you on your next visit!

October 16, 2021

Dealership Rating
Employee Rating

Went in for a last-minute service as always they were extremely accommodating got me in and out in a super reasonable time More

by Michaelpbeauchamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Nucar Nissan of Allentown responded

Michael, we're glad to see your experience with us was worth 5 stars! We strive to make every visit to our service department as quick and efficient as possible. Thank you for your business and we look forward to seeing you again in the future!

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