Chelsea Norton
Chelsea Norton at Nucar Nissan of Allentown

Chelsea Norton | Page 22

Warranty Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
250 Reviews
not yet
rated

250 Reviews

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250 Reviews of Chelsea Norton

September 19, 2020

Dealership Rating
Employee Rating

I didn’t know how to describe what was wrong, but they were able to figure it out anyways. The service was fast and efficient. The customer service was, as always, amazing. More

by shaunarausch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2020

Nucar Nissan of Allentown responded

We are glad that you had a great experience. Thank you for the great rating and we hope to see you again soon!

September 05, 2020

Dealership Rating
Employee Rating

Horrible place rude, dishonest , and unfair ! I will not go back to this place ever . What I was told over the phone is not what actually took place . More

by Jcrx01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Charlene Kratzer , The service manager

Sep 08, 2020

Nucar Nissan of Allentown responded

We are disappointed to hear that you feel this way about our dealership. We always try to offer our customers the most upfront and honest information over the phone. We would like to hear more about your experience so we can work to improve in the future. Please reach out to our Director of Operations, Ron Carl, at 484-223-0554 at your earliest convenience.

August 25, 2020

Dealership Rating
Employee Rating

I contacted the service dept and was given a selection of time to bring my car in for a tire issue. I brought my car in at approx11:00 AM an it was ready for pick up by approx 2:15 PM . Very satisfied Bruce More

by Bruce Stocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2020

Nucar Nissan of Allentown responded

Thank you for the 5-star review, Bruce! We are happy to know that we could provide such a great service visit for you. We look forward to working with you again in the future!

August 19, 2020

Dealership Rating
Employee Rating

Very nice and helpfull and willing to do the job.They Very nice and helpfull and willing to do the job. They figuref out the issues with my vehicles and did it very fast. Very happy withe service. Thanks More

by Frankdelpozo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers , Patrick Yoder, Denise

Aug 21, 2020

Nucar Nissan of Allentown responded

Thank you for telling us how we are doing! We’re pleased to hear that our team took care of you and that everything went smoothly. If you need anything else, please come back and see us again!

August 16, 2020

Dealership Rating
Employee Rating

Wayne in the service department is super exceptional. You do not always find people like him and it is always a breath of fresh air! More

by MELISSAR8789
Recommend Dealer
Yes

Other Employees Tagged: Wayne Roatche

Aug 18, 2020

Nucar Nissan of Allentown responded

Thank you for your kind words about Wayne. We’re glad Wayne could help provide an enjoyable service experience for you. We appreciate having you as a customer and hope you come back to see us again soon!

August 10, 2020

Dealership Rating
Employee Rating

Other than the receptionist, you talk with voicemail only! Tried to schedule a 5000 mile checkup for a Cherokee purchased in January. Tried calling last week....no answer. Tried online....no answer. Called More

by djashaydt
Customer Service
Recommend Dealer
No
Aug 18, 2020

Nucar Nissan of Allentown responded

We are disappointed to hear that you did not find your most recent encounter with our dealership as satisfactory. We would like to hear more about your experience to improve in the future. At your earliest convenience, please reach out to our Director of Operations, Ron Carl, at 484-223-0554.

August 01, 2020

Dealership Rating
Employee Rating

Excellent support and service. Good communication and quick turnaround on a unscheduled transmission change that failed on I-78 next Rothrock. Everyone was very friendly and easy to work with. I am not l More

by Cwcub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta , Spence Moran

Aug 03, 2020

Nucar Nissan of Allentown responded

Thank you for the 5-star review! We are glad to have been of service when you needed it most. We're looking forward to your next visit, we will do our best to make it worth the trip!

July 24, 2020

Dealership Rating
Employee Rating

Great and timely service I got the appointment in a short time and the vehicle was delivered in a very timely fashion with all my requirements met More

by amrahim
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta , Wayne Roatche

Jul 28, 2020

Nucar Nissan of Allentown responded

We're glad to hear it! Thank you for taking the time to write us a review! If there's anything else we can help with, please let us know!

July 21, 2020

Dealership Rating
Employee Rating

Excellent and timely service. Everyone we spoke with was helpful and kept us informed of our vehicles needs. We are a repeat customer and would gladly recommend them to our friends. More

by Krissyk916
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Patrick Jeffers, Charlene Kratzer, Mario Sessanta , Gary Christman, Alex Hieter, Dante Mancini, Wayne Roatche

Jul 23, 2020

Nucar Nissan of Allentown responded

Awesome to hear! We're glad we were able to do a great job with the service and we hope to see you for your next service visit!

July 11, 2020

Dealership Rating
Employee Rating

Was able to Scheduled oil change with ease and got time slot I needed. Service center was busy but only was there an hour-was pleased More

by teeleeann
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Mario Sessanta

Jul 14, 2020

Nucar Nissan of Allentown responded

Great to hear that we were able to get you in and out in a great time! We hope to see you again!

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