Chelsea Norton
Chelsea Norton at Nucar Nissan of Allentown

Chelsea Norton | Page 21

Warranty Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
249 Reviews
not yet
rated

249 Reviews

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249 Reviews of Chelsea Norton

January 14, 2021

Dealership Rating
Employee Rating

Good experience. Don’t remember which service rep, had ask on so picked 2. During pandemic was concerned, but facility accommodated social distancing adequately. Explained extra findings clearly, enablin More

by ZEGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Hieter

Jan 18, 2021

Nucar Nissan of Allentown responded

We really appreciate this amazing review! We are so glad that the whole team was able to help you make the best decisions for you and your vehicle. Please let us know if there is anything else we can do to help you!

December 23, 2020

Dealership Rating
Employee Rating

Everyone was very friendly and professional. Did the work in a manner they told me it would be done. Colleen was very nice my service representative very happy with the service. Druckenmiller everyone was v More

by FLAMINGO22156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Patrick Jeffers, Charlene Kratzer , Alex Hieter

Dec 29, 2020

Nucar Nissan of Allentown responded

That's awesome! Thank you for this amazing rating of Alex, Patrick, Charlene, Simone, and Chelsea. Also, thank you for this amazing feedback on Colleen. We'll be sure to share this review with all of them. Lastly, thank you for choosing Rothrock Motors, and we are glad we were able to assist you and provide a friendly and professional visit.

December 23, 2020

Dealership Rating
Employee Rating

Very professional. Answered all my questions. Service was great! Waiting areas was very clean and allowed everyone to safely social distance. I would recommend Rothrock service to anyone. More

by DUENASB2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Nucar Nissan of Allentown responded

Thank you for taking the time to provide this valued feedback. We are glad to hear your visit with us was informative, clean, and professional. Thank you for choosing the Rothrock Service department, and we hope to work with you again.

December 20, 2020

Dealership Rating
Employee Rating

Fast and easy. A a a a a a a a a a a a a a a a a a a a a a More

by RTOLS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Patrick Jeffers, Charlene Kratzer, Mario Sessanta , Gary Christman, Eric Gubish, Alex Hieter, Dante Mancini, Wayne Roatche

Dec 22, 2020

Nucar Nissan of Allentown responded

That's what we like to hear! Thank you for your business and come again soon!

December 10, 2020

Dealership Rating
Employee Rating

Bought my Nissan Titan XD SV with a cummings diesel at Rothrock because it was an exceptional deal . I have not been disappointed since . Service , price and the people are all fantastic . Would recommend More

by Gbogdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Charlene Kratzer , Alex Hieter

Dec 14, 2020

Nucar Nissan of Allentown responded

Congratulations on your Nissan Titan, and we are so glad you were able to get an exceptional deal on your purchase. Thank you for allowing us to provide all these services for you. Also, thank you for this amazing feedback and exceptional recommendation. We will continue to strive to make sure we continue to not disappoint.

December 03, 2020

Dealership Rating
Employee Rating

CHELSEA A +ERIC A +'SERVICE A +HOT CHOCOLATE A +IN CHELSEA A + ERIC A +' SERVICE A + HOT CHOCOLATE A + IN AND OUT WITHIN AN HOUR WITH NO HASSLES ALSO AN A + I AM PLEASED SO DOUBLE A + More

by FREDKISTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Gubish

Dec 04, 2020

Nucar Nissan of Allentown responded

That's a great report card! Thank you for choosing the Rothrock Motor Service Center. We are happy to hear that both Chelsea and Eric helped make your experience positive and that your service was both timely and hassle-free. If you need anything else, please give us a call, we are always ready to help!

December 01, 2020

Dealership Rating
Employee Rating

Professional and courteous people working. Fast and accurate job. Would use these services anytime. Would recommend services to friends and family always. Congratulations on great service More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Patrick Jeffers, Charlene Kratzer, Mario Sessanta , Gary Christman, Eric Gubish, Alex Hieter, Dante Mancini, Wayne Roatche

Dec 03, 2020

Nucar Nissan of Allentown responded

Thank you for the kind words! It was our pleasure to assist you, and we're so happy that you enjoyed your time with us. Let us know when we can help you out again!

October 31, 2020

Dealership Rating
Employee Rating

Great costumer service. They listen to your needs and wants. I would recommend this dealership to everyone. The job they did was wonderful and the price was great. More

by Lilphilly29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Nov 02, 2020

Nucar Nissan of Allentown responded

Thank you for the 5-star rating and recommendation of Rothrock CDJR! We look forward to working with you again.

October 25, 2020

Dealership Rating
Employee Rating

Took my car in for an oil change brake fluid flush and inspection at 9:30am... they asked if I wanted to wait or come back .. I said I’d come back since I live close and they said it will be done before 3 More

by damnsecretz
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Charlene Kratzer , Alex Hieter

Nov 03, 2020

Nucar Nissan of Allentown responded

We do our best to take care of all of our customers in a timely fashion and we are sorry to hear that your expectations for timing were not met during your most recent service visit. If there is any more we can do for you, please contact our Director of Operations, Ron Carl at 484-223-0554.

Nov 03, 2020

damnsecretz responded

not MY expectations for timing .. it’s the timeframe YOU guys gave me which is way MORE than was needed .. cause I can Guarantee if I decided to wait I would’ve been in and out within an hour.. Iv been getting my car serviced here for years to the point where the waiting lobby would be full of people and still always got out under 2hrs.. I don’t know how busy it got after I dropped my car off but when I was there the shop looked empty and there were no people waiting in the lobby. Thanks anyway

September 19, 2020

Dealership Rating
Employee Rating

I didn’t know how to describe what was wrong, but they were able to figure it out anyways. The service was fast and efficient. The customer service was, as always, amazing. More

by shaunarausch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2020

Nucar Nissan of Allentown responded

We are glad that you had a great experience. Thank you for the great rating and we hope to see you again soon!

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