Chelsea Norton
Chelsea Norton at Nucar Nissan of Allentown

Chelsea Norton | Page 7

Warranty Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
249 Reviews
not yet
rated

249 Reviews

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249 Reviews of Chelsea Norton

June 22, 2023

Dealership Rating
Employee Rating

Colleen 8n service is always very helpful. They are honest about wait times. Great explanations. They must also have good communication with the service technicians to be able to answer my q More

by psugossamer
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta , Colleen

Jun 22, 2023

Nucar Nissan of Allentown responded

Thank you so much for this positive feedback! Customers like you are why we try so hard to give all our customers a wonderful experience! We hope to see you again and that you have a wonderful day!

June 02, 2023

Dealership Rating
Employee Rating

Clean facility knowledgeable people great customer service kept me informed every step car was clean ready More

by tony_jabbour57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

Nucar Nissan of Allentown responded

Hello! We appreciate you taking the time to leave us your review! We hope to see you again soon!

May 30, 2023

Dealership Rating
Employee Rating

I don't think this is necessary. If u want me 2 complete this survey make it easier. 6 More

by JLAWLESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us this review! We look forward to seeing you again in the future!

May 27, 2023

Dealership Rating
Employee Rating

Courteous and did what was expected Lyft rides were provided promptly. So far so good More

by Jlucik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Nucar Nissan of Allentown responded

Thank you so much for taking the time to leave this review of your recent experience at Rothrock Motors. We're sincerely thankful for not just your patronage, but also your praise. We look forward to working with you again in the future!

May 23, 2023

Dealership Rating
Employee Rating

The service department is the only reason I come to Rothrock - they're friendly, welcoming, kind, and always courteous. While I absolutely LOVE the service department, the staff within the sales de More

by ct04cpht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Nucar Nissan of Allentown responded

We are sorry to hear you were disappointed with your recent experience, as we try to make sure every customer, sales or service, has a professional and kind experience. We value your feedback, and would like to try to regain your confidence in your business. At your convenience, please reach out to our General Manager, Ron Carl, at 484-223-0554, so we may personally address your concerns.

May 15, 2023

Dealership Rating
Employee Rating

I want to thank you for having the special battery for my 2020 rogue sport in stock and was done it the fastest time ever now I'm ready for our family adventure for this summer thank you to the whole nissan More

by krissykris28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2023

Nucar Nissan of Allentown responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great experience with us here at Rothrock Motors! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

May 14, 2023

Dealership Rating
Employee Rating

Excellent service , everyone was very polite and helpful . Will be going back for a oil change More

by smac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

May 15, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to leave such a kind review of your experience here at Rothrock Motors. We cannot thank you enough for your patronage, and we look forward to serving you again in the future.

April 28, 2023

Dealership Rating
Employee Rating

Promp courteous good work quick turn around service admon was wonderful good good good good! More

by bobheil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to leave such a kind review of your experience here at Rothrock Motors. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to working with you again in the future.

April 28, 2023

Dealership Rating
Employee Rating

Good afternoon. Your people at RothRock are excellent. It was late when I arrived and no one showed any agitation. Toward the end of the day everyone wants to go hom More

by tyrex.fogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2023

Nucar Nissan of Allentown responded

Hello! We really appreciate your kind words! This is what we strive for here at Rothrock Motors. We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

April 19, 2023

Dealership Rating
Employee Rating

Always busy, make sure you pack a lunch. Service folks are nice but the service is very slow. More

by mtamn616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 11, 2023

Nucar Nissan of Allentown responded

We appreciate your feedback, and are disappointed to hear your service experience is was slower than expected. We have passed this along to our team to try and make sure we don’t have this same issue in the future. Thank you.

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