Cheri Brotemarkle | Page 11

"Above and Beyond" in Sales and Service I've been so pleased with my recent purchase at Luther Bloomington Kia. The sales staff far exceeded any expectations I had to secure a loan for a ne I've been so pleased with my recent purchase at Luther Bloomington Kia. The sales staff far exceeded any expectations I had to secure a loan for a new vehicle. My old 2003 Kia Sedona had over 150,000 miles on it when I brought it to Luther Bloomington Kia hoping for a trade. I was so happy with the performance of the 2003 Sedona that I wanted to purchase another. Besides the trustworthy engine I was also impressed with the 2003 Sedona because it had no visible signs of rust. Contacting Luther Bloomington Kia was a no-brainer. Luther/Kia gave me a great deal and a great rate on a 2016 Sedona that I really love! .The whole Luther/Kia experience has been 'above and beyond' in sales, warranty, service, and perks. And I can't say enough about the car's performance and features. Thanks Luther Bloomington Kia! More

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Vehicle Purchase Cheryl is personable, knowledgeable, and helpful. Definitely a customer advocate. This was one of the best car purchase experiences I've had. Would de Cheryl is personable, knowledgeable, and helpful. Definitely a customer advocate. This was one of the best car purchase experiences I've had. Would definitely consider this dealership again. More

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Great The second salesperson we worked with was awesome. She walked through everything with my daughter, who was purchasing her first car. Very good to wo The second salesperson we worked with was awesome. She walked through everything with my daughter, who was purchasing her first car. Very good to work with! More

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Words can not describe the fabulous teamwork.. I have many positive words to say about this dealership. This is probably my 4th car I have purchased in my life time and have never had such an amaz I have many positive words to say about this dealership. This is probably my 4th car I have purchased in my life time and have never had such an amazing experience. I contacted Cheri through an inquiry on a Kia Sorento and a couple of days later drove the 2 hours to do some test driving. After seeing the vehicle (which they had TONS and plenty to choose from) we decided that the Sorento would not work for our family of 9 (only needed seating for 7 though). So we looked at the Kia Sedona and really liked it, except they only had a couple used models on hand and we weren't thrilled with the camel beige interior. We discussed with Cheri what we needed (seating, features, etc) and the price range we could afford. She told us that her manager was going to be buying some more the following day and she would get a hold of us. She stuck to her word and the next day informed me that three more models would be available on Monday. She came through with flying colors though because shortly after that she was able to contact me and inform me that they could get me a 2016 model within our budget. I chatted online with her and got more details and Saturday afternoon we were back up at the dealership deciding which color to choose. They were a little busier on Saturdays so we had a longer wait to complete everything (total time from when we got there to leaving was almost 4 hours but we did take a little while deciding on the color we wanted from our choices on the lot). Cheri was so pleasant and helpful and personable! She is a GREAT salesperson and I would definitely purchase from her again. Chad did a very quick and thorough job at getting our finance papers completed and helped us close out on our new KIA. Absolutely loving my new KIA so far and am glad we went to Kia of Bloomington!! More

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Buying from Luther KIA Buying a new SUV from Luther Kia was as pleasant as it can get, thanks to Cheri Brotemarkle . Cheri is organized, efficient and pays attention to deta Buying a new SUV from Luther Kia was as pleasant as it can get, thanks to Cheri Brotemarkle . Cheri is organized, efficient and pays attention to detail. Which my wife, Carole, and I value. Also, the financing manager, Chad Port had his act together and it did't take long to process the paper work. Thank you. Karl and Carole More

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wonderful service Thank you so much for non stop advice and help you done for me in buying the car i want . Thank you for carring your customer with positive idea and Thank you so much for non stop advice and help you done for me in buying the car i want . Thank you for carring your customer with positive idea and smile face. More

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Perfect for everything I just got my car yesterday... It's audi a5 2010 and it looks like a brand new car. i love the service, thank you for helping me. Thank you Christ St I just got my car yesterday... It's audi a5 2010 and it looks like a brand new car. i love the service, thank you for helping me. Thank you Christ Stelljes and Chad Port, you guys are the best!!! Thanks More

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Brand New Kia Sorento Great product, wonderful service, thank you for caring about your customers and for one of the best cars in the market - by far - we hope to come back Great product, wonderful service, thank you for caring about your customers and for one of the best cars in the market - by far - we hope to come back and we will highly recommend you to friends and family! More

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Top notch customer service - Cheri Brotemarkle I came in to get a "quote" on a 2016 Optima, not thinking I would leave with a new car. Cheri Brotemarkle came over and introduced herself to me right I came in to get a "quote" on a 2016 Optima, not thinking I would leave with a new car. Cheri Brotemarkle came over and introduced herself to me right away and I immediately felt trust and reassurance she would be able to give me what I came for. She was so friendly and pleasant and gave me all of the information (and more) about my current lease and what options Luther KIA could do for me. She was not pushy at all to sell me a car. Before I drove my new Optima off the lot, she made sure to run through all of the safety features and the fun new features the 2016 Optima has so I would be comfortable driving it before I left. She truly is a "top notch" sales person and I highly recommend her!! Thank you Cheri! More

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great SUV buying experience Working with Cheri went really well. they listened to what i was looking for in my trade in and what type of SUV i needed for our family. Great car de Working with Cheri went really well. they listened to what i was looking for in my trade in and what type of SUV i needed for our family. Great car dealership. Thank you for all your hard work making this deal happen. Dave M More

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