Cheryl Cooper | Page 44

Great service and easy buying process! This is a very nice facility. Very clean, organized, and the sales staff were very helpful. Terry did a great job helping me into my brand new Kia! Th This is a very nice facility. Very clean, organized, and the sales staff were very helpful. Terry did a great job helping me into my brand new Kia! Thanks Terry!! More

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Family friendly From the moment we walked in it felt very relaxed and John (salesman) felt like a new friend that wanted to really help meet our needs within the budg From the moment we walked in it felt very relaxed and John (salesman) felt like a new friend that wanted to really help meet our needs within the budgeted $$ we told him what we could afford.. the entire staff met us with a comfortable smile and really wanted to see us get something in our price range . WE DID !! More

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Excellent!!! When I walked into this dealership, I was aggreviated. Not because of them, but because another dealership had given me the run around and made my car When I walked into this dealership, I was aggreviated. Not because of them, but because another dealership had given me the run around and made my car shopping experience unpleasant so far. I had a few requirements I wanted to meet and was wanting a certain style with certain options. If I had went to Jim Butler in the first place, that would have never happened. From the moment I walked in to the moment I walked out was great. They were very welcoming, friendly, and made sure I didnt feel rushed with my decision. On top of a great sales team their finance team was awesome as well. Made me feel like family. They not only met my requirements but exceeded them. I ended up with a beautiful Kia Optima and couldnt be happier. I recommend this dealership to ANYONE Rather you or new to the Jim Butler family or Kia all together they will take care of you from start to finish. More

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Derek Shirley is amazing! I had the best experience at chesterfield Jim butler kia. Recently left with a bad taste in my mouth by a previous dealership Derek did his best to fi I had the best experience at chesterfield Jim butler kia. Recently left with a bad taste in my mouth by a previous dealership Derek did his best to fix my horrible situation without sugar coating it. He cared more about my being happy than just a big commission for himself. He was genuinely concerned with my situation. Which I feel is a rare quality in the world of car sales. I'd highly recommend you contact Derek Shirley at jim butler chesterfield kia. More

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Never Use Jim Butler Kia Never use Jim Butler Kia! They are very manipulative and will quote how great of customer service they offer, when in reality, it is a blatant lie. A Never use Jim Butler Kia! They are very manipulative and will quote how great of customer service they offer, when in reality, it is a blatant lie. After using bait and switch tactics and taking advantage of a first time car buyer (which we all know is very scary and nerve racking experience), they were ignorant and very rude when trying to handle the situation. I strongly recommend avoiding this company at all costs, so you to wont get scammed as I have. More

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Best care dealership experience ever! I was very nervous about buying my car. The team at Jim Butler was amazing, From the initial contact, Cheryl Brown was the absolute best customer serv I was very nervous about buying my car. The team at Jim Butler was amazing, From the initial contact, Cheryl Brown was the absolute best customer service specialist I have had the pleasure of dealing with. She was kind, informative a and kept in contact. That was a great comfort. Bill Pack was my salesman and he was helpful with my questions and made me feel right at home. The finance portion of the deal was the scariest for me. Justin alleviated all of my fears and got me a deal that just blew me away. I will recommend this dealership to everyone I know and those I don't. Just the est experience ever. More

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1st purchase in 8 years I was in the market for a used Acura TL, and visited a few other dealerships around St. Louis only to walk out feeling the usual "hmmm...something did I was in the market for a used Acura TL, and visited a few other dealerships around St. Louis only to walk out feeling the usual "hmmm...something didn't feel right about that dealership. Either the salesman wasn't knowledge or the place felt shady". I saw a 2012 Acura TL on Jim Butler Kia's website which seemed to fit the profile of what I was looking for. I called and talked to Cheryl in Internet Sales and told her I would like to test drive the Acura. She said come on out and she will have it ready for me. They did, it was right out the front door. When I took my first peek inside, I fell in love with the car. The experience was already off to a good start. I was greeted by my salesman Ben who first introduced me to Cheryl, and then took over from there. Both extremely nice folks, not your stereotypical hokey salesperson. Ben went with us on a test drive. He knew everything about the car, even though it was not a Kia, was honest about the background of the vehicle, and was just as nice and helpful as they come. After the test drive, we brought the car into service to wipe it down because it was raining, to reveal the real look of the paint and body condition. Again, very helpful and honest about the whole situation. I told him I wanted to make a deal on the car. We did agree on a fair price without any headache or grief, so I moved on to work with Justin in finance. Again, super nice guy and easy to work with. I already had an idea in my head what kind of rate I would get because I was pre-approved before I walked in the door. Well, much to my surprise Justin was able to get me a way better rate than I imagined. Every person I dealt with made me feel very comfortable buying this car. No BS! I hope to own this Acura for many years to come. If I happen to be in the market for a car again, I will visit them first. Great experience!! More

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Exceptional in all aspects!!!! Let me just say that this dealership has far exceeded my expectations!!!! From Cheryl who talked to me and answered all my questions and concerns abou Let me just say that this dealership has far exceeded my expectations!!!! From Cheryl who talked to me and answered all my questions and concerns about buying a new car. Then dealing with Andrew my salesman who by far is the most exceptional salesperson I have ever encountered. He was so forthright about everything and he advised me throughout the whole process. And a big thank you to Chris who got me approved for financing on the new car, which was a task in it's self. All in all this is the best dealership I have been to in all my years of car buying, 30+ years!!! Thank you to all of you, all are exceptional!!!!! More

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WOW! This is the way it's supposed to be! Butler Rocks! It was an absolute pleasure to do business with Jim Butler! Bill Pack/Cheryl Cooper show real compassion and integrity in all that they do! This is It was an absolute pleasure to do business with Jim Butler! Bill Pack/Cheryl Cooper show real compassion and integrity in all that they do! This is the way its supposed to be. They relocated a pre-owned vehicle from one of there other locations to Jim Butler Kia for my convenience. Although we did not buy that particular car we did find something else in there great pre-owned selection that fit our needs. The sales process was awesome and I truly believe the service after the sale will be exceptional as well. I will gladly refer friends and family to Jim Butler Kia! Thank you, Bill and Cheryl Keep in touch and keep the popcorn poppin! Joel and Betsy very satisfied Jim Butler customers! More

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Simply Amazing Dealership My car buying experience was simply an awesome experience. The entire staff was friendly and I never felt pressured throughout the entire process. Che My car buying experience was simply an awesome experience. The entire staff was friendly and I never felt pressured throughout the entire process. Cheryl, Don Wright and Justin Johnson are top-notch employees! As a Human Resources Manager I would gladly have them on my team anyday. Thanks again guys!! More

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