Chetan Chavan | Page 6

Was a smooth and easy purchase This was my first car that I bought so I never had any experience with dealers or purchasing a car. I visited other Toyota dealership but I did not This was my first car that I bought so I never had any experience with dealers or purchasing a car. I visited other Toyota dealership but I did not get a good feeling about the the dealers I talked to. I just got a price for a Rav4 LE AWD and left without buying anything after a long time talk. I then called Koons Toyota Arlington to see if they can beat the price I had from another Toyota dealer. Maria was very friendly and assured me that they will have a better price for me. After visiting the dealership I was welcomed with a very friendly and professional environment. I worked with Maria Chris and Chatan and they were great during the selling process. I didnt feel that they are pushy at all and they patiently answered all my questions. very good experience at the first time buyer. More

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Best decision ever!!! I was in need of new wheels badly after my car of 10 years was stolen. I really liked the Scion FRS, but I was worried that I wouldn't be able to get I was in need of new wheels badly after my car of 10 years was stolen. I really liked the Scion FRS, but I was worried that I wouldn't be able to get it at all and would have to lower my expectations. I walked through the doors and the first car I see is the FRS. Kenneth was extremely friendly and helpful, really the greatest salesperson I've met. He was determined to get that car for me, and by my surprise he did it. Chavan was just as great, he was hospitable and friendly. No pressure at all with the paperwork, he really took the time to help me understand my options. I will definitely recommend these guys to anyone who is looking to buy a new car. More

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I bought Toyota Avalon 2013, i visited to many dealerships to find the best price and best trade for my previous car wich I trade in Koons Arlington Toyota , so i got lots of headache and experien dealerships to find the best price and best trade for my previous car wich I trade in Koons Arlington Toyota , so i got lots of headache and experience, so i visited Koons in Arlington , so what can I say : this guys was the best !!!!! They are the BEST! WOOW price what i got wasn't comparable to any other dealers i met so far , no any adding fees , price was the price and price was GREAT! Oleg was my salesperson, he was really nice and helpful, he spent lots of time with me on a drive test, and help me out to make my decision!!! Thank u Oleg for all what u did, sorry for all inconvenience what i gave u . So customer service i can guaranty its great , good job guys , thank u very much for making my purchase so enjoyable!!!))) More

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Oleg was excellent. He helped me select the vehicle that was best suited for me. My experience with both Oleg and Chetan made me happy that I chose Koons Toyota. was best suited for me. My experience with both Oleg and Chetan made me happy that I chose Koons Toyota. More

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My father and I went in to purchase a new vehicle to replace his van that was on its last legs. He was immediately drawn to the 2013 Toyota Rav4 and it was unbelievable how helpful the staff was. The wh replace his van that was on its last legs. He was immediately drawn to the 2013 Toyota Rav4 and it was unbelievable how helpful the staff was. The whole process was quick and seamless. Shant, Chetan, and Ali were all very kind, courteous, friendly, and efficient. I would highly recommend this dealership and staff to anyone looking to buy a great priced vehicle from genuine people. More

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Alan Soon and Kent were present to me during selection and delivery of my 2012 Prius V, perhaps the favorite car I have owned. Both Alan and Kent were energetically helpful from start to finish. They fol and delivery of my 2012 Prius V, perhaps the favorite car I have owned. Both Alan and Kent were energetically helpful from start to finish. They followed through on everything they said they would do and were present and responsive to all concerns and questions during the buying process. I have recommended them both to friends who are in the market for a new car. Chetan worked patiently with me around my busy schedule to procure very competitive financing and to complete the process. Great team to work with! More

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Koons Arlington Toyota is undoubtedly the best dealership in the Metropolitan Area, as such I give them a 5 Star rating. The Staff is friendly, well versed on the vehicles they carry, and most importantly t in the Metropolitan Area, as such I give them a 5 Star rating. The Staff is friendly, well versed on the vehicles they carry, and most importantly their staff is prompt when returning phone calls. I purchased my first Sienna from Koons Arlington Toyota in 2003 and most recently purchased my second Sienna as well. My schedule between work, school, and family life leaves me very little time to spend wasted on other dealerships games and/or indulging in “window shopping.” I knew what I wanted, and Emrek and Chetan got me the best deal possible. Everyone I have encountered at Koons Arlington Toyota is 100% friendly and eager to assist in all avenues or most importantly will walk with you over to someone who can solve the problem (as opposed to pointing you to a desk and letting you rehash your story). It’s refreshing to do business with such a wonderful group of people. More

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My experience with Arlington Koon's Toyota started with a series of e-mail communications after i inquired about koons toyota "wow" price and it truly was the best on the internet. In the initial comm with a series of e-mail communications after i inquired about koons toyota "wow" price and it truly was the best on the internet. In the initial communications i discussed my trade in possibilities with Walter Johnson and Bruno Garcia and set up plans to come down the following saturday on my day off. When I arrived at the dealership I was greeted by Shant Yousif who asked if he could assist me. I told him I was there to see Mr. Johnson and Mr. Garcia and he personally escorted me to Ali Alkida who set up my appointment with Bruno Garcia, started the appraisal of my trade in, and showed me the layout of the area. I was blown away everybody that i met already to this point knew who I was and that I would be coming in and my situation ( very impressed with the intercommunication between staff members). Then I meet Bruno Garcia who is not only a excellent salesmen very knowledgeable but a genuine good guy. He wastes no time getting to know what vehicle im interested, why I'm trading in a relatively new car, just getting a feel for my situation then we walk out and start checking out the new cars until I find the one I was interested in. Upon arriving back in here comes the general manager Walter Johnson over to say hi and shake my he also questions my plans with the trade in and my future plans with the new vehicle. It was in email conversations with Mr. Johnson where I was a straight shooter so to speak that I received the same from him that the groundwork for my arrival Saturday was planned. Then I meet Chetan Chavan finance and insurance manager who has also been briefed on my situation and proceeds to show me what is best route to take for my situation and backs it up with tons of data and puts in laymens terms it was truly an eye opening experience and again very nice gentlemen. Back out to Mr. Garcia he has taken my car out personally to have it cleaned and filled up with gas. Well the car is ready now and Mr. Garcia takes me out and makes sure if there is any questions about the car and if he can show me anything. After a handshake I'm ready to go, then out of nowhere comes Steve Aurelio customer relations manager to congratulate on my new vehicle and to offer his service. Im going to wrap this up by saying the price isn't the only "wow" at this dealership the customer service is. More

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I walked in to Koons Toyota and was immediately helped by Oscar Canales. He showed me the Prius I was looking for and had my old car estimated for its trade-in value. We negotiated for over an hour but by Oscar Canales. He showed me the Prius I was looking for and had my old car estimated for its trade-in value. We negotiated for over an hour but by the end, I felt like I got a fair price for my trade-in and for my new Prius. Then, I worked with Chetan to do the finance papers. He was very thorough and explained everything several times. It was a very lengthy explaination but it helped me to understand all of the paperwork that I was signing. Both Oscar and Chetan have followed up with me about my experience. Overall, I would definitely recommend working with Oscar to buy your next Toyota. He was knowledgeable, honest, and very likeable. More

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My wife and I were looking for a very specific Toyota Camry model and in searching all Toyota dealerships fairly close to where we live, we found it on the Koons website. While we thought that the vehic Camry model and in searching all Toyota dealerships fairly close to where we live, we found it on the Koons website. While we thought that the vehicle was located at Koons Tysons location (the Koons website is very misleading), where we had purchased two previous Camry's, we discovered that the vehicle was in transit to Koons Arlington location. Since we really wanted that specific vehicle, we spoke with Haythem who told us that we could come in, complete the paperwork, not put a penny down, take the car for a test drive when it arrived to their dealership (he even offered to have the car delivered to us), and to give us a loaner until the car arrived. When we arrived at Koons Arlington, Haythem turned us over to Tache, who was a very pleasant person to work with. He completed all of the necessary paperwork that he could do before turning us over to Chetan, to finalize the remainder of the paperwork. While the paperwork with Chetan took a lot longer than my wife had expected, Chetan was very thorough in taking the time to explain everything to us. I have bought many automobiles in the past and I have always looked at those dealings as a very uncomfortable situation. However, as of now, I feel that my purchase of the new Camry from Koons Arlington has definitely been the most comfortable car purchase. More

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