Chloe Truglio
Chloe Truglio at Liberty Honda
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Chloe Truglio | Page 38

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.9
382 Reviews
4.9

382 Reviews

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382 Reviews of Chloe Truglio

December 07, 2022

Dealership Rating
Employee Rating

Very Professional and helpful and smile Thank you! For part the coustemer from Honda Delear!!! More

by DJRIC0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Mercado-Sanchez , Jaime Andrzeicik

Dec 08, 2022

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

December 07, 2022

Dealership Rating
Employee Rating

I have bought and serviced multiple vehicles with Liberty. I have always been treated well, and I am happy with their service. More

by Jandjzirbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

Dec 08, 2022

Liberty Honda responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

December 06, 2022

Dealership Rating
Employee Rating

I have been happy with service at Liberty. The employees are courteous and knowledgeable. They are within the time frame they give you for repairs. More

by dvalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2022

Liberty Honda responded

I'm glad you are finding our Service Team helpful!! Chloe has a bunch of loyal customers. Thanks so much for your business Mike

December 04, 2022

Dealership Rating
Employee Rating

Experience with dealer ship was good - I had $1,100 dollars in work done, when speaking with a friend who has a Nissan Altima she indicated her dealer ship would offer some type of discount if that amo More

by christinefranklin1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo

Dec 05, 2022

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Dave Gunderson

December 02, 2022

Dealership Rating
Employee Rating

Jim Lanzo explained everything very well. We are happy to have worked with him. Thank you, Jim! More

by DJButchGray
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo , Jaime Andrzeicik

Dec 04, 2022

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with Jim and our team. We're glad to hear we delivered such a great experience! Dave Gunderson

November 28, 2022

Dealership Rating
Employee Rating

As always, Chloe and the crew took expert care of my Ridgeline efficiently, effectively and at a reasonable cost. Chloe is the best customer service rep anywhere, and the mechanics are always top notch. More

by Alpine188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Chloe here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

November 20, 2022

Dealership Rating
Employee Rating

The service department is always terrific. The work is always top notch, and the staff (especially Chloe) are courteous, conscientious, and knowledgeable. I never go anywhere else for service. More

by Alpine188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

November 10, 2022

Dealership Rating
Employee Rating

Always courteous, on top of things, effficient. And Chloe, in service, is GREAT. Mike should be Manaaer of the Year More

by sdelamotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer , Sales Manager - willing to listen, even if he can't help!

Nov 10, 2022

Liberty Honda responded

Wow! I know Chloe does a great job...I didn't know I was up for Manager of the Year. Thanks so much for the kind words. As always we appreciate your business. Mike

Nov 11, 2022

sdelamotte responded

Mike, I want TOP dollar for my FIT if/when - - - Sylvie

November 07, 2022

Dealership Rating
Employee Rating

Excellent service! Work to be done was well explained and performed within the estimated time.. More

by Rolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leslie Mercado-Sanchez , Jaime Andrzeicik, Robert Moffa, Angelica Peters

Nov 07, 2022

Liberty Honda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

November 07, 2022

Dealership Rating
Employee Rating

Service is always top notch! Timely, professional and informative. Cloe always goes above and beyond! More

by Brian W Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brian, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

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