Chloe Truglio
Chloe Truglio at Liberty Honda

Chloe Truglio | Page 70

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.9
822 Reviews
4.9

822 Reviews

Write a Review

822 Reviews of Chloe Truglio

May 05, 2023

Dealership Rating
Employee Rating

they seem to be efficient and thoughtful. They are reliable to their word of when work will be completed. o like that the service person goes over what was done More

by Davidwpickus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2023

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

May 05, 2023

Dealership Rating
Employee Rating

They were very helpful, and listened to what I wanted. Chloe was super helpful and understanding. More

by Lorieb11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2023

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chloe delivered such a great experience! Dave Gunderson

May 04, 2023

Dealership Rating
Employee Rating

Customer focused. The representatives I have encountered have demonstrated that they value their relationship with customers. More

by LFARA
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte , Jonathan Roath, Udi - Sales Dept

May 05, 2023

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

May 02, 2023

Dealership Rating
Employee Rating

Friendly and knowledgeable service. Good communication and responsiveness. Service was completed in a timely manner. More

by myboymatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

April 29, 2023

Dealership Rating
Employee Rating

My car is still not fixed still having the same problem paid $700 not happy More

by PATRICIAW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 04, 2023

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Dave Gunderson

April 28, 2023

Dealership Rating
Employee Rating

Always amazing service and speed. Been with them since 2007. Will get another car through them one day. More

by Risby drayton
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Jonathan Roath

May 01, 2023

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

April 28, 2023

Dealership Rating
Employee Rating

Great service. I had to get towed in and Chloe fit me in, explained everything to me and followed up with all info. 5 stars! More

by ALLISON.ZITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

April 28, 2023

Dealership Rating
Employee Rating

Good experience in past. Chloe was too focused on money rather than my needs. Unusual experience for me. More

by BDAWES3046
Recommend Dealer
No

Other Employees Tagged: Don’t know names nowadays

May 04, 2023

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Dave Gunderson

April 26, 2023

Dealership Rating
Employee Rating

Having Chloe help was top notch. Made my experience with Liberty Honda exceptional. I now plan on getting any work done on my vehicle directly through Liberty Honda. More

by Anazario614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Liberty Honda responded

Thank you so much for your kind words for Chloe, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 21, 2023

Dealership Rating
Employee Rating

Great customer service. Ms. Truglio was very helpful and is an asset to your organization. The service was performed quickly and I appreciate the great work. More

by KHENDERSON70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Mascola

Apr 23, 2023

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

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