Chloe Truglio
Chloe Truglio at Liberty Honda

Chloe Truglio | Page 73

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.9
822 Reviews
4.9

822 Reviews

Write a Review

822 Reviews of Chloe Truglio

April 03, 2023

Dealership Rating
Employee Rating

The service department was very responsive. They handled all the paper work quickly and made sure the parts were available and on time. Answered all my questions. More

by JOHNSALA0
Recommend Dealer
Yes

Other Employees Tagged: Technician who's name was Jose I think

Apr 04, 2023

Liberty Honda responded

Thanks, John, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 01, 2023

Dealership Rating
Employee Rating

For the time being I would, but I’m really disappointed that there’s no accommodation to providing long-term customers with a simple five or a $10 coupon to have an oil change. I’ve owned Honda Accord sinc More

by njo.2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2023

Liberty Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Dave Gunderson

April 01, 2023

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Employee Rating

Liberty Honda provided a diagnostic report for my Honda Accord., I only wanted the clutch diagnosed as that was the current issue. More

by Greg B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2023

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Dave Gunderson

March 26, 2023

Dealership Rating
Employee Rating

Helpful, prompt, good communication and trustworthy. I would love for it to give some promotional coupons to Honda owners. More

by KNR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dave Gunderson

March 26, 2023

Dealership Rating
Employee Rating

Chloe provided excellent service and assisted in ensuring my part was covered within the warranty. More

by MARCAZETOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Landon, Jonathan Roath

Mar 27, 2023

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again. Dave Gunderson

March 26, 2023

Dealership Rating
Employee Rating

I bought my Fit there some years ago and I’ve done all my service there. I’ve always been really pleased with the helpful staff in every department. Chloe and Jaime are absolute gems! More

by REPOITRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Leslie Mercado-Sanchez, Angelica Peters, Jonathan Roath

Mar 27, 2023

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

March 25, 2023

Dealership Rating
Employee Rating

Friendly service department. Easy to schedule an appointment. Clean and comfortable waiting area. Courtesy shuttle is very convenient and the driver was very polite and friendl More

by REPOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

March 24, 2023

Dealership Rating
Employee Rating

An excellent dealership, the service department is outstanding as well. I always bring my two cars there for service, never have I been anything but extremely happy. Chloe is the best More

by CTEHRHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

March 24, 2023

Dealership Rating
Employee Rating

Excellent service all around. Satisfied with the repairs and impressed with the customer service. Happy customer! Thank you Chloe and Liberty Honda! More

by BONITAMARTIN777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Feliciano

Mar 27, 2023

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

March 24, 2023

Dealership Rating
Employee Rating

Chloe is the best to work with. From beginning to end she makes sure that the customer has no worries and is accommodated!! She has Awesome customer service! She is by far a leader More

by HILLMSK71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Chloe here at Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

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