Chloe Truglio
Chloe Truglio at Liberty Honda

Chloe Truglio | Page 74

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.9
822 Reviews
4.9

822 Reviews

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822 Reviews of Chloe Truglio

March 22, 2023

Dealership Rating
Employee Rating

I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with More

by BRIDGET45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo , Jaime Andrzeicik

Mar 22, 2023

Liberty Honda responded

Bridget, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 20, 2023

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Employee Rating

Honest. Help deal with the insurance company to get oem parts when after market we're not working. Would go back again for service. More

by hajajacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

March 18, 2023

Dealership Rating
Employee Rating

Welcoming, patient and knowledgeable. Both of our service people went out of there way to explain the process and kept us aware of the progress. More

by johnjhussey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

Mar 19, 2023

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

March 17, 2023

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I always have a great experience at Honda it’s what keep me coming back More

by ELSA.REYES
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: The Honda Driver to and from my home

Mar 19, 2023

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

March 17, 2023

Dealership Rating
Employee Rating

The dealership is efficient and the service department demonstrates good workmanship. The service personnel take the time to explain what needs to be done. The dealership maintenance and repair costs are More

by PATTISPECTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

Mar 19, 2023

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

Mar 19, 2023

PATTISPECTER responded

Since I am a valued customer, I would appreciate you sending me coupons for servicing my car.

March 16, 2023

Dealership Rating
Employee Rating

Friendly service and wait times are decent. I sometimes come in without an appointment to get oil changed without a problem. More

by Jrichter7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 16, 2023

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

March 15, 2023

Dealership Rating
Employee Rating

Best service ever. I’ve owned cars for 50 years and Liberty Honda has the best service and Chloe is the best service rep! More

by John.rodis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Liberty Honda responded

Thank you, John! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

March 15, 2023

Dealership Rating
Employee Rating

It would be great if there were coupons for services since the price for everything has gone up. It would just be helpful to be able to save some money or even be able to get more work done on the vehic More

by SHER1ESTONE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2023

Liberty Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dave Gunderson

March 13, 2023

Dealership Rating
Employee Rating

Very thankful for working with me with my problem. That’s why I will back.! And a shoutout to Dave the service manager! More

by joeamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik

Mar 13, 2023

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

March 13, 2023

Dealership Rating
Employee Rating

Chloe was fabulous. She took my car in and was able to take care of what needed to be done and fixed. She was very helpful. More

by Schanthasone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2023

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. Chloe and our team appreciate your business and hope to see you again soon! Dave Gunderson

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