Chloe Truglio
Chloe Truglio at Liberty Honda

Chloe Truglio | Page 75

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

Contact Me
4.8
749 Reviews
4.8

749 Reviews

Write a Review

749 Reviews of Chloe Truglio

December 04, 2022

Dealership Rating
Employee Rating

Experience with dealer ship was good - I had $1,100 dollars in work done, when speaking with a friend who has a Nissan Altima she indicated her dealer ship would offer some type of discount if that amo More

by christinefranklin1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo

Dec 05, 2022

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Dave Gunderson

December 02, 2022

Dealership Rating
Employee Rating

Jim Lanzo explained everything very well. We are happy to have worked with him. Thank you, Jim! More

by DJButchGray
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo , Jaime Andrzeicik

Dec 04, 2022

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with Jim and our team. We're glad to hear we delivered such a great experience! Dave Gunderson

November 28, 2022

Dealership Rating
Employee Rating

As always, Chloe and the crew took expert care of my Ridgeline efficiently, effectively and at a reasonable cost. Chloe is the best customer service rep anywhere, and the mechanics are always top notch. More

by Alpine188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Chloe here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

November 20, 2022

Dealership Rating
Employee Rating

The service department is always terrific. The work is always top notch, and the staff (especially Chloe) are courteous, conscientious, and knowledgeable. I never go anywhere else for service. More

by Alpine188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2022

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

November 10, 2022

Dealership Rating
Employee Rating

Always courteous, on top of things, effficient. And Chloe, in service, is GREAT. Mike should be Manaaer of the Year More

by sdelamotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer , Sales Manager - willing to listen, even if he can't help!

Nov 10, 2022

Liberty Honda responded

Wow! I know Chloe does a great job...I didn't know I was up for Manager of the Year. Thanks so much for the kind words. As always we appreciate your business. Mike

Nov 11, 2022

sdelamotte responded

Mike, I want TOP dollar for my FIT if/when - - - Sylvie

November 07, 2022

Dealership Rating
Employee Rating

Service is always top notch! Timely, professional and informative. Cloe always goes above and beyond! More

by Brian W Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brian, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

November 07, 2022

Dealership Rating
Employee Rating

Excellent service! Work to be done was well explained and performed within the estimated time.. More

by Rolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik, Leslie Mercado-Sanchez, Robert Moffa, Angelica Peters

Nov 07, 2022

Liberty Honda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

November 04, 2022

Dealership Rating
Employee Rating

I was having problems with my driver’s side mirror, and Chloe went out of her way to make sure it was ordered and replaced very quickly and efficiently. I am very pleased with the customer service I recei More

by Sarah1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Liberty Honda responded

Thank you so much for your kind words, Sarah, and for taking the time to leave us this wonderful feedback! Dave Gunderson

November 02, 2022

Dealership Rating
Employee Rating

All the service people are top notch. This time it was Chloe. She's always great! More

by Steveolechna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Liberty Honda responded

Steve, Thank you for your very kind review. Chloe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

...
75

Dealership Inventory (171 Vehicles)

new 2026 Honda Odyssey car, priced at $48,990
2026 Honda Odyssey
new
Blue exterior
Automatic
Front-wheel Drive
used 2023 Honda Pilot car, priced at $42,638
2023 Honda Pilot
used
Gray exterior
Automatic
All-wheel Drive
new 2025 Honda Prologue car, priced at $59,850
2025 Honda Prologue
new
Black exterior
Automatic
All-wheel Drive
used 2024 Honda CR-V Hybrid car, priced at $35,960
2024 Honda CR-V Hybrid
used
Canyon exterior
CVT
All-wheel Drive
new 2026 Honda Pilot car, priced at $46,245
2026 Honda Pilot
new
Red exterior
AWD
used 2023 Honda Civic car, priced at $23,867
2023 Honda Civic
used
Sonic Gray Pearl exterior
CVT
Front-wheel Drive