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Chris Adams
Chris Adams | Page 41
Service Director
Alfa Romeo Fiat of Strongsville
11800 Pearl Rd
Strongsville, OH 44136
448 Reviews
Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
24 yrs, 8 mos
Specialties & Trainings
I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.
448 Reviews
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448 Reviews of Chris Adams
Verified Customer
October 19, 2021
On October 7th, I was traveling from Michigan to Massachusetts on the Ohio Turnpike in my 2020 Stelvio when my tire was punctured. The "goop and compressor' tire fix was inadequate. After a license Massachusetts on the Ohio Turnpike in my 2020 Stelvio when my tire was punctured. The "goop and compressor' tire fix was inadequate. After a licensed flat bed tow off the turnpike to an area that didn't have a replacement tire, I called the nearest dealer, well over 40 miles away. Fortunately AR of Strongsville had the correct tire in stock, and the staff was willing to expedite the replacement. My AR supplied tow delivered the Stelvio after (service) hours. The accommodating management was aware that my car was en route, and although the service bays were closed took my keys for the tire replacement the next morning. The great sales consultant Doug Freidman staff then assisted me in making a hotel reservation, getting an Uber account, and even provided an AR mask required for the Uber. Doug was someone who really knew the brand an was an Alfa enthusiast. The next morning the service advisor, Jim Obenauer, opened at 9am. I received a call at 9:10 that my Stelvio was ready. I am extremely grateful for my experience at AR of Strongsville. As far as I am concerned they earned the right to teach others dealers how to provide a stellar customer experience. More
by T8283js
Other Employees Tagged: Doug Friedman
August 20, 2021
I might be a little biased due to my nationality, but Fiat of Strongsville is the friendliest and nicest dealership I’ve been to this side of the Atlantic. Bravo Michele! Fiat of Strongsville is the friendliest and nicest dealership I’ve been to this side of the Atlantic. Bravo Michele! More
by MARCO_NIVELLINI
Other Employees Tagged: Michael DeSalvo , Chris Hall
August 04, 2021
I went to the dealership because Doug knows everything about Alfas. He sold me (well leased me) a Giulia 2 yrs ago. Lease was expiring so I went to visit him at his new location in Strongsville. Not on about Alfas. He sold me (well leased me) a Giulia 2 yrs ago. Lease was expiring so I went to visit him at his new location in Strongsville. Not only did I get a new Giulia, but we ended up getting my wife a Stelvio on the same day. Guy must be a great salesman. More
by MGLYNIAS
Other Employees Tagged: Michael DeSalvo, Doug Friedman , Chris Hall
July 29, 2021
Best service I've had at a dealership! Easy to schedule once I called, and they got me in within a week. Told me it would take an hour, and, true to their word, it was easy and quickly accomplished. Super once I called, and they got me in within a week. Told me it would take an hour, and, true to their word, it was easy and quickly accomplished. Super hassle free. Everyone was extremely friendly. Highly recommend. More
by CANDACELEE724
July 28, 2021
Service was completed on time. They took the time to explain everything they did and asked if I had any questions. They washed the car before they returned it to me explain everything they did and asked if I had any questions. They washed the car before they returned it to me More
by Bob B
Other Employees Tagged: Michael DeSalvo , JT Smith
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