Very professional and courteous.
Made sure I got the best deal possible I can get. Made me feel at ease with the whole process . Been the best car shopping experience I have had.
Made sure I got the best deal possible I can get. Made me feel at ease with the whole process . Been the best car shopping experience I have had.
More
by saberrg40
Verified Customer
Verified Customer
Thank you for going the extra mile and getting my deal
done! much appreciated thanks
done! much appreciated thanks
More
by vcastro3
Verified Customer
Verified Customer
Sep 26, 2025 -
Envision Ford of Oxnard responded
I’m glad we were able to go the extra mile and get your deal completed just the way you needed. We appreciate your trust and your kind words — it means a lot to know our effort made a difference for you. Thank you for choosing us, and enjoy your new vehicle!
Armani and Chris were wonderful to deal with.
Straightforward, honest, and fair. We are grateful and will be back.
Straightforward, honest, and fair. We are grateful and will be back.
More
by CORINAWONDO
Verified Customer
Verified Customer
Sep 26, 2025 -
Envision Ford of Oxnard responded
I’m glad to hear Armani and Chris made the process so straightforward, honest, and fair for you. That’s exactly the kind of experience we strive to provide, and it means a lot to know their efforts earned your trust. Thank you for your kind words — we’re grateful for your business and look forward to welcoming you back!
Their always very professional and try to get you and
your service taken care in a timely manner.
your service taken care in a timely manner.
More
by RAHIMENGINEER
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2025 -
Envision Ford of Oxnard responded
I’m glad to hear our team has been professional and worked hard to take care of your service needs in a timely manner. That’s exactly the level of consistency we want every customer to experience. Thank you for trusting us with your vehicle!
Great customer service from the entire team!
I had an excellent experience, thank you guys!
I had an excellent experience, thank you guys!
More
by Latin.b.21
Verified Customer
Verified Customer
Aug 04, 2025 -
Envision Ford of Oxnard responded
Thank you for the great feedback! We're so glad to hear you had an excellent experience with our team. It means a lot to us—thank you for choosing Envision Ford, and we hope to see you again soon!
I was able to have transportation to my house and return
which was a big help My service advisor was excellent
which was a big help My service advisor was excellent
More
by SHELDON333US
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2025 -
Envision Ford of Oxnard responded
Thank you for the great feedback! We're so glad we could help with transportation—it makes a big difference, and we're happy to make things easier for you. We're also thrilled to hear your service advisor took excellent care of you. We'll be sure to pass along your kind words. Looking forward to helping you again next time!
The dealership was clean and the staff were polite and
helpful. The whole process was quick and easy.
helpful. The whole process was quick and easy.
More
by ADAMASHARMA11
Verified Customer
Verified Customer
Aug 02, 2025 -
Envision Ford of Oxnard responded
Thank you for your kind words! We’re glad you found our dealership clean and the staff polite and helpful. Making the process quick and easy is always our goal. We appreciate your feedback and hope to see you again soon!
Chris the sales manager is AWESOME!
!!! Provided great service. I’m looking forward to bringing my friends to him soon. The BEST sales manager I’ve ever dealt with .
!!! Provided great service. I’m looking forward to bringing my friends to him soon. The BEST sales manager I’ve ever dealt with .
More
by MARJORIES_12
Verified Customer
Verified Customer
Aug 02, 2025 -
Envision Ford of Oxnard responded
Thank you so much for the glowing review! We’re thrilled to hear Chris made such a great impression—he truly is awesome. We appreciate your trust and look forward to welcoming your friends soon. Thanks again for your support!
Daniel Ayala is one of your best employees ever right up
there with Chris Bell! I will always come to them when I need another car.
there with Chris Bell! I will always come to them when I need another car.
More
by Tina
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daniel Ayala
Aug 02, 2025 -
Envision Ford of Oxnard responded
Thank you so much for the fantastic shoutout! We’re lucky to have both Daniel Ayala and Chris Bell on our team—they truly go above and beyond. We appreciate your loyalty and look forward to helping you with your next vehicle whenever you’re ready!
The service took longer than they predicted, no one knew
the guest wifi password, and when my car was finished, I drove away and started hearing a thumping sound in one of my wheels right when I turned on t
the guest wifi password, and when my car was finished, I drove away and started hearing a thumping sound in one of my wheels right when I turned on the freeway. Then it started getting louder, I’m terrified my wheel is about to fall off, and I immediately turn around and drive back to the dealership so they can fix my vehicle, since they had returned it to me with this new problem. By this point I was crying and shaking because it was so traumatic driving my car with it making such loud noises, and the dealership was able to fix it, but it meant more waiting in the lobby. The whole thing took about 2.5 hours, when all I wanted was an oil change. It was a pretty disappointing experience.
More
by annieludes
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
I don’t recall interacting with any of those employees. I only interacted with JC.
Jul 28, 2025 -
Envision Ford of Oxnard responded
We’re truly sorry to hear about your recent experience and appreciate you taking the time to share it. This is not the level of service we strive to provide, and we completely understand how upsetting and stressful that must have been for you—especially when it involved your safety.
We’re grateful you turned back when you did and that we were able to address the issue right away, but it never should have happened in the first place. We’re also sorry for the extra time you spent waiting and for the lack of support with something as simple as the guest Wi-Fi—those details matter, and we clearly fell short.
Please know your feedback is being taken seriously and shared with our team to ensure this doesn’t happen again. If there's anything we can do to make it right or regain your trust, don’t hesitate to reach out. Your safety and satisfaction are our top priorities.