Their always very professional and try to get you and
your service taken care in a timely manner.
your service taken care in a timely manner.
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by RAHIMENGINEER
Verified Customer
Verified Customer
Service Price Transparency
Sara Martinez, was an amazing salesperson!
She provided great customer service and the experience was awesome! Thank you Sara!
She provided great customer service and the experience was awesome! Thank you Sara!
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by Latin.b.21
Verified Customer
Verified Customer
Aug 11, 2025 -
Envision Ford of Oxnard responded
I’m glad to hear Sara made your experience such a great one. She truly cares about her customers, and I’ll be sure to share your appreciation with her. Thank you for choosing us, and we hope you enjoy your new vehicle!
Great customer service from the entire team!
I had an excellent experience, thank you guys!
I had an excellent experience, thank you guys!
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by Latin.b.21
Verified Customer
Verified Customer
Aug 04, 2025 -
Envision Ford of Oxnard responded
Thank you for the great feedback! We're so glad to hear you had an excellent experience with our team. It means a lot to us—thank you for choosing Envision Ford, and we hope to see you again soon!
I was able to have transportation to my house and return
which was a big help My service advisor was excellent
which was a big help My service advisor was excellent
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by SHELDON333US
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2025 -
Envision Ford of Oxnard responded
Thank you for the great feedback! We're so glad we could help with transportation—it makes a big difference, and we're happy to make things easier for you. We're also thrilled to hear your service advisor took excellent care of you. We'll be sure to pass along your kind words. Looking forward to helping you again next time!
The dealership was clean and the staff were polite and
helpful. The whole process was quick and easy.
helpful. The whole process was quick and easy.
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by ADAMASHARMA11
Verified Customer
Verified Customer
Aug 02, 2025 -
Envision Ford of Oxnard responded
Thank you for your kind words! We’re glad you found our dealership clean and the staff polite and helpful. Making the process quick and easy is always our goal. We appreciate your feedback and hope to see you again soon!
Chris the sales manager is AWESOME!
!!! Provided great service. I’m looking forward to bringing my friends to him soon. The BEST sales manager I’ve ever dealt with .
!!! Provided great service. I’m looking forward to bringing my friends to him soon. The BEST sales manager I’ve ever dealt with .
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by MARJORIES_12
Verified Customer
Verified Customer
Aug 02, 2025 -
Envision Ford of Oxnard responded
Thank you so much for the glowing review! We’re thrilled to hear Chris made such a great impression—he truly is awesome. We appreciate your trust and look forward to welcoming your friends soon. Thanks again for your support!
Daniel Ayala is one of your best employees ever right up
there with Chris Bell! I will always come to them when I need another car.
there with Chris Bell! I will always come to them when I need another car.
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by Tina
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daniel Ayala
Aug 02, 2025 -
Envision Ford of Oxnard responded
Thank you so much for the fantastic shoutout! We’re lucky to have both Daniel Ayala and Chris Bell on our team—they truly go above and beyond. We appreciate your loyalty and look forward to helping you with your next vehicle whenever you’re ready!
The service took longer than they predicted, no one knew
the guest wifi password, and when my car was finished, I drove away and started hearing a thumping sound in one of my wheels right when I turned on t
the guest wifi password, and when my car was finished, I drove away and started hearing a thumping sound in one of my wheels right when I turned on the freeway. Then it started getting louder, I’m terrified my wheel is about to fall off, and I immediately turn around and drive back to the dealership so they can fix my vehicle, since they had returned it to me with this new problem. By this point I was crying and shaking because it was so traumatic driving my car with it making such loud noises, and the dealership was able to fix it, but it meant more waiting in the lobby. The whole thing took about 2.5 hours, when all I wanted was an oil change. It was a pretty disappointing experience.
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by annieludes
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
I don’t recall interacting with any of those employees. I only interacted with JC.
Jul 28, 2025 -
Envision Ford of Oxnard responded
We’re truly sorry to hear about your recent experience and appreciate you taking the time to share it. This is not the level of service we strive to provide, and we completely understand how upsetting and stressful that must have been for you—especially when it involved your safety.
We’re grateful you turned back when you did and that we were able to address the issue right away, but it never should have happened in the first place. We’re also sorry for the extra time you spent waiting and for the lack of support with something as simple as the guest Wi-Fi—those details matter, and we clearly fell short.
Please know your feedback is being taken seriously and shared with our team to ensure this doesn’t happen again. If there's anything we can do to make it right or regain your trust, don’t hesitate to reach out. Your safety and satisfaction are our top priorities.
The experience was excellent, they really care for their
customers and take in consideration your time
customers and take in consideration your time
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by C
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2025 -
Envision Ford of Oxnard responded
Thank you for the kind words! We're so glad to hear your experience was excellent and that you felt our team respected your time and truly cared. That’s exactly the kind of experience we strive to provide every customer. We appreciate you choosing Envision Ford of Oxnard!
They got some great people working here, my experience
was for the first time, simple, quick, and exactly what i was looking for! Miguel and Reza, i appreciate yall
was for the first time, simple, quick, and exactly what i was looking for! Miguel and Reza, i appreciate yall
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by J
Verified Customer
Verified Customer
Jul 25, 2025 -
Envision Ford of Oxnard responded
Thank you for the great feedback! We're so glad your first experience with us was simple, quick, and exactly what you needed. Miguel and Reza will be thrilled to know they made such a positive impression. We truly appreciate your support and look forward to helping you again anytime!