Chris Clem
Chris Clem at Autohaus BMW

Chris Clem | Page 38

Service Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
658 Reviews

Chris' game plan of working smarter, not harder plus maintaining a positive attitude has worked as evidenced by the fact that only four years ago he was hired by Autohaus as a porter and is now a client service advisor. It helps that he grew up around BMWs turning him into a certified "car guy". He enjoys watching motosport racing (ALMS, Formula One). Chris also likes to watch the Cardinals, NISA and NCAA basketball as well as PGA Tour Golf. He also plays golf.

4.8

658 Reviews

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658 Reviews of Chris Clem

June 09, 2020

Dealership Rating
Employee Rating

I have always had a good experience when getting my car serviced at this business. I have used this business for over 6 years, and would recommend their service department. More

by Kiwi in Saint Louis
Recommend Dealer
Yes

Other Employees Tagged: Mike Crader, Patti Kupfer

Aug 25, 2020

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

June 05, 2020

Dealership Rating
Employee Rating

Professional, pleasant & prompt! I worked with Chris and he’s great! We combined several service items expecting to leave car a couple days so they provided a loaner. But services completed same day! Great More

by Phil S
Recommend Dealer
Yes
Aug 25, 2020

Autohaus BMW responded

Thank you for the 5-star rating, Phil! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Chris is one of the best! Stay safe and thank you for choosing Autohaus!

June 05, 2020

Dealership Rating
Employee Rating

Service visit Went as planned. Appreciate the loaner as well, Thank you. As always will keep you and the team in mind for future needs.stay healthy. More

by Tami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2020

Autohaus BMW responded

Thank you for the 5-star rating! We are pleased to hear about your positive experience with us. We strive to be as courteous and professional as possible through these challenging times. Stay safe and thank you for choosing Autohaus!

June 04, 2020

Dealership Rating
Employee Rating

I contacted them regarding an error code that my recently purchased (used, privately owned) BMW was showing. I had an idea of what caused the problem and Autohaus quickly identified the root cause, contacted More

by DB
Recommend Dealer
Yes
Aug 25, 2020

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

June 04, 2020

Dealership Rating
Employee Rating

State Inspection Biannual Emission inspection Friendly service. One of only a few dealerships I would like to return to for service. All the employees I have every More

by g.mudge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2020

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

June 04, 2020

Dealership Rating
Employee Rating

Very professional consultants who don’t push and give you honest assessment of when you will need more service Also very attentive to Covid concerns More

by hope_horn
Recommend Dealer
Yes
Jul 03, 2020

Autohaus BMW responded

Thank you for the 5-star review, Hope!

May 28, 2020

Dealership Rating
Employee Rating

Great customer service Chris is always friendly and professional. Service is always speedy and my car is always clean when I pick it up. I am in and out in no time. More

by mml72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2020

Autohaus BMW responded

Thank you for the 5-star Service review! We are happy to hear about your Service visit with Chris. Chris works very hard at being friendly and professional and it's nice to know, he is appreciated.

May 26, 2020

Dealership Rating
Employee Rating

Tech support I have been impressed over the years with the support from Chris Clem in service. He has made himself available for consultation and expertise even w More

by cotswolds2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie , Brett Midgley

Jul 03, 2020

Autohaus BMW responded

Thank you so much for this 5-star review! You have been an important part of the Autohaus family for a while and you know most of our employees have been with us a long time too, including Chris, Chris and Brett. It's a very nice review, thank you.

May 21, 2020

Dealership Rating
Employee Rating

Very happy with the continued service I get with AutoHuas BMW. Friendly, prompt and reliable. Refreshing to not have pushy sales for what I don’t need. More

by sberan71
Recommend Dealer
Yes

Other Employees Tagged: Amanda Suraci

Jul 03, 2020

Autohaus BMW responded

Thank you for the 5-star review! We are happy too that you continue to service with us!

May 21, 2020

Dealership Rating
Employee Rating

Service department very friendly, helpful, and professional. Best in the city. One of the reasons I chose to purchase another BMW knowing I’d be dealing with Autohaus for my service. More

by Shelly
Recommend Dealer
Yes
Jul 03, 2020

Autohaus BMW responded

Thank you for the 5-star review, Shelly! We appreciate hearing about your Service visit with Chris and your kind words about our Service Department. We try very hard to be the best and your comments mean a lot to us!

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