Chris Curtis
Chris Curtis at Germain Toyota of Columbus
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Chris Curtis | Page 3

Assistant Service Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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136 Reviews

My name is Chris Curtis, Assistant Service Manager for Germain Toyota of Columbus. Joining the Germain team in May 2018 I have a vast background working in the automotive industry since 1993. I strive every day to provide the best value in service with a smile and a handshake. Born and raised in Granville, OH I enjoyed being from a small town. I’m a graduate of Granville HS and participated in numerous manufacturer training seminars. My wife Jennifer and I have 5 children, Chase, Gwen, Alex, Abby, and Keegan. I enjoy spending my free time with family and friends, preferably at a beach. My favorite vacation escape happens to be South Florida. If I were to be a superhero I would have to be Ironman, he has cool toys and gadgets. When relaxing especially at the beach I enjoy kicking back and listening to my favorite tune One by U2. My favorite Toyota is the Camry, it’s sporty yet functional.

Dealership Experience

6 yrs, 1 mo

Industry Experience

30 yrs, 9 mos

Languages Spoken

English English

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136 Reviews

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136 Reviews of Chris Curtis

December 02, 2020

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Employee Rating

Great work! Friendly people! Awesome customer service. There was an issue with the pricing but it was promptly resolved by management. They did an excellent job with the care for my vehicle. It now looks More

by kaygee310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson

Dec 03, 2020

Germain Toyota of Columbus responded

It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! Best Regards, Rich Newsome General Manager

November 20, 2020

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Employee Rating

Drove in to see if they could clear the low tire warning light. Chris took the car in and found 2 nails in right front tire. I was fortunate that Germain had the correct tire to replace it and was changed i More

by GOLFNDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Germain Toyota of Columbus responded

Thank you for your kind words and this 5-star review. We appreciate you and your business and look forward to serving you for many years to come. Best Regards, Rich Newsome General Manager

November 17, 2020

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Employee Rating

Great customer service! Most of the staff was very inviting. Quick and efficient. Did not have to wait at all. Checkout was fast. Highly recommend More

by willial343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson

Nov 18, 2020

Germain Toyota of Columbus responded

We appreciate you taking the time to leave us this review as well as for your business. Best Regards, Rich Newsome General Manager

November 17, 2020

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Employee Rating

Best Toyota service department in central Ohio. I drive a few extra miles for the best! Put a new Tundra in show room please. lol More

by OHIOMILLS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 18, 2020

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your automotive service needs and for making the trip to the east side to visit our dealership. Your comments and suggestions are always appreciated. Best Regards, Rich Newsome General Manager

November 12, 2020

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Very extensive, thorough, and professional inspection. Service manager answered all my questions and was very courteous. Great job and thank you for the attention to detail! More

by Priusv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Germain Toyota of Columbus responded

Thank you for your kind words and this 5-star review. We appreciate you and your business and look forward to serving you for many years to come. Best Regards, Rich Newsome General Manager

November 11, 2020

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Employee Rating

Overall, I always get great service. Price could be better.The car wash was the only horrible experience. I had to find someone to help me get my suv that was parked right outside the Bay Area and door More

by HWKNS_LSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

Germain Toyota of Columbus responded

We appreciate your business and for providing us with this feedback. We are sorry to learn your visit wasn't quite the 5-star experience we work hard to provide. We look forward to improving upon your next visit. Best Regards, Rich Newsome General Manager

November 08, 2020

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Employee Rating

First and foremost, I want to thank Brandon Dawson. He literally saved my experience in the service department from being a 0/5. Extremely responsive and helpful. I won’t mention any other names, but 2 ot More

by noahalassaf
Recommend Dealer
Yes

Other Employees Tagged: Billy Blanton, Brandon Dawson

Dec 07, 2020

Germain Toyota of Columbus responded

Thank you for the positive feedback for Brandon. We apologize that your overall experience wasn't as you should expect and appreciate you letting us know that we did not meet your expectations so we may address your concerns internally. Best Regards, Rich Newsome General Manager

November 07, 2020

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Employee Rating

Usually my car run smoothly when I leave, but it is making weird noise. I ask for car wash I was told ok, but it wasn’t washed. More

by MACHECA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Germain Toyota of Columbus responded

We are sorry to learn your visit wasn't the 5-star experience we work hard to deliver and appreciate you bringing this concern to our attention. Please contact our Service Manager Billy Blanton at 614-383-5215 so he may address your concern personally with you. We look forward to turning your visit around. Best Regards, Rich Newsome General Manager

November 07, 2020

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Employee Rating

All the staff was very polite. My 10,000 mile service only took about an hour to complete, which is exactly what they said it would take. Couldn’t have been happier with the service and generosity of the More

by Brandon B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Germain Toyota of Columbus responded

Thank you so much for sharing your experience with Germain Toyota. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Rich Newsome General Manager

November 02, 2020

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Employee Rating

Great dealership. Been coming since 2001 Bought my third Great dealership. Been coming since 2001 Bought my third Avalon. I was never disappointed at the service. I would hogly recommend them to anyone int More

by JANTONIO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson

Nov 02, 2020

Germain Toyota of Columbus responded

Your continued business and kind recommendation mean so much to us all. Best Regards, Rich Newsome General Manager

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