Chris Curtis | Page 4

Great work and friendly staff to assist in any way possible. Kept me up to date on the progress. Great job. possible. Kept me up to date on the progress. Great job. More

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Quick and polite customer service always a pleasant experience at this dealer location. Will be back for future visits. experience at this dealer location. Will be back for future visits. More

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Chaz Caldwell did a wonderful job of finding a car that was best for me. His attitude was great, too! Also, Demetrius Davis was knowledgeable and very helpful in the finance department. I learned a lot fro was best for me. His attitude was great, too! Also, Demetrius Davis was knowledgeable and very helpful in the finance department. I learned a lot from him. I highly recommend both Chaz and Demetrius. More

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This is the absolute worst dealership to ever take your car too. The service managers lie and tell you that they are waiting on parts while having your car for 2 months. Then the day I pick it up I go to s car too. The service managers lie and tell you that they are waiting on parts while having your car for 2 months. Then the day I pick it up I go to start the car up and the battery was dead. I get a jump and abs soon as my car starts I can tell the motor is blown up. This is the second time in 6 months that I left my car with Toyota and it was worse picking it up then how I dropped it off. They lie all the time and the technicians are new and terrible. More

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The service advisor Chris Curtis was very professional and knowledgeable he also explained what the problem was and what they did to fix the problem. The customer relations manager Mahogany Nolen was pro and knowledgeable he also explained what the problem was and what they did to fix the problem. The customer relations manager Mahogany Nolen was professional and nice she explained all the paperwork in detail made it easy to understand. More

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I will ever ever bring my car here again! Worst service I’ve ever had. I always deal with Ricart, coming to you all was a mistake! Between you having our car for almost 2 months, to the lack of returned ph I’ve ever had. I always deal with Ricart, coming to you all was a mistake! Between you having our car for almost 2 months, to the lack of returned phone calls, emails or texts, it’s deplorable how you treated us. You should all be ashamed! More

by AndreaABurg Verified Customer Verified Customer

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Chris Curtis has always provided excellent service and clear communication about our cars’ needed repairs and costs. Nina did an excellent job coordinating parts and service for our Chevy truck. Germain clear communication about our cars’ needed repairs and costs. Nina did an excellent job coordinating parts and service for our Chevy truck. Germain remains our first choice. More

by CLUBLM Verified Customer Verified Customer

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Great Service. Explains, in detail, what happened and what needs to be done to your Car. Very personal with you, makes you more at ease. what needs to be done to your Car. Very personal with you, makes you more at ease. More

by anjeliquefitch Verified Customer Verified Customer

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Great customer service and professional fixing. Thank you. I have a recall and it was done perfectly. I will definitely come back for service probably soon you. I have a recall and it was done perfectly. I will definitely come back for service probably soon More

by Angie Sebadi Verified Customer Verified Customer

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When I made my appointment, I expressed concern about safety during COVID. I was assured protocols were in place to wear masks, etc. However while I was waiting there was a lady sitting at the new car safety during COVID. I was assured protocols were in place to wear masks, etc. However while I was waiting there was a lady sitting at the new car sales desk with her mask hanging off of her ear. I looked at her because I thought she may have been a customer, but she was not. I kept looking at her and she finally put the mask on, but when I stopped looking she let it hang again. She appeared to be a salesperson. As a retired registered nurse I take mask wearing, hand washing, etc VERY seriously. I then saw a lady with very straight blond hair walk repeatedly between the office areas with her mask under her chin. I am not comfortable with this at all since mask wearing is essential to protecting your staff and customers. This virus is air borne and the new strain is even more contagious. I am shocked at the lack of consistency with some of your staff and their blatant disregard for others. I have always appreciated your excellent customer service, but this needs to be addressed immediately. I also had requested an estimate on some body work when I scheduled my oil and tire rotation. This request was confirmed on my confirmation email. I was sent next door andI found out I needed an appointment to get an estimate, but they looked at the car, took pictures and said they would send me an email with the estimate which I appreciated. Everyone was very nice, but the lady at the farthest desk left of the service desk was not wearing her mask, but had it under her chin. She appeared to be supervisory since she was telling others what to do. This again was a flaragrant violiation of your policy. At one point she came close to me and I stepped outside to avoid her. While COVID is a threat, I will not be bringing my car back in for service. I did report the situation to my service person at the new car area and he apologized which I appreciated, but this does not minimize the risk of infection. More

by BOOK-LOVER Verified Customer Verified Customer

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