Chris Czaja | Page 7

Best car-buying experience I've had! I dreaded my next car purchase because my last experience was so terrible. I had gone to multiple dealerships due to not being treated with respect be I dreaded my next car purchase because my last experience was so terrible. I had gone to multiple dealerships due to not being treated with respect because I was a female buying a car on my own. I had also had a dealership actually laugh at me because I was doing this on my own and did not want a co-signer. I have been wanting a Subaru for a few years now. The folks at Grand Subaru made me feel so comfortable, and treated me like a human. I appreciated their thoughtfulness and patience with me as I made my decisions. Everyone that I interacted with was friendly and customer-service oriented. I could not believe how different this experience was from my previous one. I was updated throughout the entire process and had an enjoyable time finalizing my purchase. I am so thankful to the folks at Grand Subaru, especially Chris C. and Trace for making my experience incredible. More

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Helped me get over my VW experience Chris Czaja was our internet sale man and was so friendly, helpful, sincere and genuine. He spent a lot of time with us and helped us navigate the tr Chris Czaja was our internet sale man and was so friendly, helpful, sincere and genuine. He spent a lot of time with us and helped us navigate the trade-in (a VW with a recalled Takata airbag) with compassion and without pressure. And because of his willingness to see us through this tough situation without pressuring us, we bought our brand-new Subaru Legacy. I would definitely do business with Grand Subaru again and Chris Czaja. More

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This is what a dealership should be. Me and my wife were planning to buy a new car but were a hesitant because of our previous experience with our last dealership. It was a horrible exper Me and my wife were planning to buy a new car but were a hesitant because of our previous experience with our last dealership. It was a horrible experience, we basically got ripped off and the customer service was poor. It was my first time to buy a car in the USA so I was still vulnerable to those sharks. Then I read on a review online that Grand Subaru was number 1 in customer experience and satisfaction. From the moment you walk in you will be greeted by friendly staff (given that it is not a Saturday). Btw, I got an online quote using truecar app and I received an email from many dealership and my gut feeling told me to go to Grand Subaru, and was never disappointed. The showroom was clean and there are lots of freebies so you don't get bored if you have to wait. Chris Czaja was our salesperson, and to tell you the truth, he is what a dealer should be. He was professional and friendly, from keeping you updated with email or phone calls to making sure you are comfortable with your buying experience. Excellent service, no hassle, no pressure, no BS, straight to the point. He is very well informed and also listens to what you want and need, even told a us a little bit of background from his WRX to switching to Outback because family is always first, and that is the reason we are buying a car because of our new born. We got ripped off of our first car purchase so from the start we were screwed from financial standpoint. I already knew that we are not getting our ideal budget because we are trading our used car and we still owed money from that. but, Chris told us that they will be doing everything to get us a good deal and they pulled through. To summarize it, if you are looking for a new car, go to Grand Subaru and get a Subaru. You are not only getting a great and reliable performing car you'll also get a great buying experience. If your'e lucky maybe Chris Czaja will be your dealer. More

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Professional, Friendly and No Hassle We received the best price from the start, Chris was a straight shooter, which we truly appreciated. Not only was he very knowledgable and professiona We received the best price from the start, Chris was a straight shooter, which we truly appreciated. Not only was he very knowledgable and professional but also friendly and and accommodating. Chris made our whole experience feel so welcome, happy to now officially a part of the Subaru family! More

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Great customer service and experience! We had an awesome car shopping/buying experience at Grand Subaru. Matt and Chris were very helpful throughout the entire process and made the vehicle We had an awesome car shopping/buying experience at Grand Subaru. Matt and Chris were very helpful throughout the entire process and made the vehicle purchase as hassle free as possible. They were both very knowledgeable about the vehicle and offered us an amazing price that no other Subaru dealer could match (we called 2 other locations). They were honest and extremely easy to deal with. We definitely recommend this dealership to anyone looking for a Subaru! More

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Best car buying experience yet. Chris Czaja gave me a fantastic price immediately and outbid all other Subaru dealers that I emailed. There was no need to haggle or waste time with Chris Czaja gave me a fantastic price immediately and outbid all other Subaru dealers that I emailed. There was no need to haggle or waste time with the usual process. More

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Great Automobiles at the Right Price I received the 'right price' with no haggling. The salesman was extremely knowledgeable about the entire process and showed a high level of technical I received the 'right price' with no haggling. The salesman was extremely knowledgeable about the entire process and showed a high level of technical expertise. He responded promptly and completely to all my concerns. He is a true professional and conducts business in an easy going friendly manner. I have already recommended this dealership and salesman to a friend who is in the market for a Legacy. More

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Knowledgable staff Melissa was very prompt answering emails and providing all requested information. The online process was very straight-forward. Chris was an excep Melissa was very prompt answering emails and providing all requested information. The online process was very straight-forward. Chris was an exceptional salesperson. He is very knowledgable about the car buying process and about the vehicle. He was personable and easy to work with. I would recommend him to other car buyers. More

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Awesome Great service, great prices, I wish I would of have received more for my vehicle (received 600 less than Kkb fair trade in value for my 2015 Subaru Fo Great service, great prices, I wish I would of have received more for my vehicle (received 600 less than Kkb fair trade in value for my 2015 Subaru Forester). It is worth it since they are giving me an awesome deal and they make me feel confident! Plus it's a Subaru, made with love, and made to last. More

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Easy car-buying experience Buying a Subaru is a bit more difficult than buying other makes due to a limited supply on some models. However, Chris Czaja was very helpful in findi Buying a Subaru is a bit more difficult than buying other makes due to a limited supply on some models. However, Chris Czaja was very helpful in finding options based on my initial Internet inquiry. When the right car was found and delivered to the dealer, everything went very smoothly. Chris spent a good deal of time going over everything, explaining features, etc. At no time was I hurried through the process. In general, found the people at Grand Subaru attentive and helpful and certainly made the car-buying process comfortable. More

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